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Army Air Force Exchange Service (AAFES) shopmyexchange.com Live · Major outage

Is Army Air Force Exchange Service (AAFES) down right now? Live status and outage tracker

Yes, Army Air Force Exchange Service (AAFES) appears to be down.

Users are reporting a major outage: 269 problem reports in the last hour, far above normal.

Reports, last hour
269
Usual at this hour
Almost none
Vs the hour before
+151%

User reports, last 24 hours, one bar per 15 minutes. Dashed line: the usual level. 87 normal · 1 elevated · 8 outage

What you can do

Spike in progress since 22:40 · · Data refreshes every 5 minutes

01 · User reports
269 reports in the last hour

From a public outage-reporting feed, counted in 15-minute windows. The verdict above is based on these.

02 · Our check, Frankfurt
Answered in 95 ms

Our server loaded www.shopmyexchange.com less than an hour ago. Behind Akamai.

03 · 12 cities, check-host.net
12 of 12 got an answer

Fastest from Warsaw (18 ms), slowest from Tokyo (1,105 ms). Less than an hour ago.

Last 24 hours

Army Air Force Exchange Service (AAFES) outages and problems

User reports, last 24 hours

406 reports in total, counted in 15-minute windows

In the last hour, 269 problem reports came in for Army Air Force Exchange Service (AAFES), and at this time of day there are usually almost none. Over the last 24 hours there were 406 reports. Most recent reports were about website (75%) and login (17%). A spike in reports is going on now; it started 2 h ago. These are user reports from the US, where most people report Army Air Force Exchange Service (AAFES) problems.

In the past 24 hours, 406 user reports came in for Army Air Force Exchange Service (AAFES). Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 91.67% uptime for the day. The most recent spike big enough to count as an outage was under 15 minutes ago. The busiest 15-minute window of the day had 99 reports, in the last 15 minutes.
  • NormalClose to the usual level21 h 45 min · 19 reports
  • ElevatedMore than 1.5 times the usual level15 min · 11 reports
  • OutageMore than twice the usual level and far above the day's average2 h · 376 reports
  • Usual levelWhat a usual day sees at that timeAlmost none at this time of day
Reports, last hour
269
151% on the hour before
Uptime, 24 h
91.67%
2 h of outage
Last outage
Ongoing
Started 2 h ago
Busiest 15 minutes
99
99 reports, just now
Army Air Force Exchange Service (AAFES) status card: Yes, Army Air Force Exchange Service (AAFES) appears to be down. User reports over the last 24 hours.
Share this statusThe picture people see when this page is shared: the answer and the last 24 hours of reports.

In the past 24 hours, 406 user reports came in for Army Air Force Exchange Service (AAFES). Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 91.67% uptime for the day.

The most recent spike big enough to count as an outage was under 15 minutes ago. The busiest 15-minute window of the day had 99 reports, in the last 15 minutes.

  • Outage
    Ongoing, started 2 h ago
    Running for 2 h 15 min
    99peak reports
This month

Army Air Force Exchange Service (AAFES) in November 2026

Problem reports in November (since 13 November)
336

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for Army Air Force Exchange Service (AAFES).

  1. Website75%
  2. Login17%
  3. App8%

Share of 12 recent reports that said what was wrong.

Last 30 days

Army Air Force Exchange Service (AAFES) problem spikes, last 30 days

Since 13 November, Army Air Force Exchange Service (AAFES) had 1 outage spike.

  • Outage
    Fri 13 Nov, 22:40–00:55
    Still going
    107peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 13 November 2026. Monthly reports for all services

Troubleshooting

How to fix Army Air Force Exchange Service (AAFES) not working

When Army Air Force Exchange Service (AAFES) itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:

Your browser tries to reach shopmyexchange.com over your own connection, right now. Nothing is sent to us or stored.

  1. Reload and restart

    Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

  2. Try another connection

    Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Army Air Force Exchange Service (AAFES).

  3. Update the app

    Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

Same time

Problems at the same time as Army Air Force Exchange Service (AAFES)

Since 13 November, Army Air Force Exchange Service (AAFES)'s only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Servers and network

Army Air Force Exchange Service (AAFES) IP address, servers and network

IPv4 address
23.67.129.187
IPv6 addresses
2a02:26f0:ab00:39b::1d5c
Show all 2
  • 2a02:26f0:ab00:3ac::1d5c
Network
AS16625 · Akamai Technologies, Inc., registered in the United States
Served through
Akamai
DNS hosted by
Akamai
HTTPS certificate
Issued by Sectigo Limited, valid until 3 Apr 2027 (140 days)
HTTP/3
Supported
Our check
Answered in 95 ms

Checked from our server in Frankfurt, Germany, less than an hour ago, for www.shopmyexchange.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 12 places around the world

All 12 locations got an answer from shopmyexchange.com. Fastest from Warsaw (18 ms), slowest from Tokyo (1,105 ms). Every location connected through Akamai Technologies, Inc. (AS16625), using 10 different addresses.

LocationResultTimeAddress reached
FrankfurtGermanyUp · HTTP 30120 ms23.212.219.179
ViennaAustriaUp · HTTP 30119 ms23.192.89.191
MilanItalyUp · HTTP 30143 ms23.212.219.179
ParisFranceUp · HTTP 30168 ms23.51.208.185
AmsterdamNetherlandsUp · HTTP 30129 ms184.24.28.19
MadridSpainUp · HTTP 30124 ms23.15.133.205
WarsawPolandUp · HTTP 30118 ms104.81.122.213
DallasUSAUp · HTTP 30121 ms104.69.89.183
Los AngelesUSAUp · HTTP 30136 ms96.17.216.245
São PauloBrazilUp · HTTP 301948 ms2.21.217.89
SingaporeSingaporeUp · HTTP 30149 ms23.199.128.178
TokyoJapanUp · HTTP 3011,105 ms184.24.28.19

Checked with check-host.net from its servers in these cities less than an hour ago, for shopmyexchange.com. Time is how long each server took to load the page.

Official channels

Contact Army Air Force Exchange Service (AAFES) support

Tip: Army Air Force Exchange Service (AAFES) doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.

For your site

Put the Army Air Force Exchange Service (AAFES) status on your site

Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.

Army Air Force Exchange Service (AAFES) status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/armyairforceexchangeservice/"><img src="https://isitdownrightnow.app/badge/armyairforceexchangeservice.svg" alt="Army Air Force Exchange Service (AAFES) status" height="20"></a>
Markdown, for README files
[![Army Air Force Exchange Service (AAFES) status](https://isitdownrightnow.app/badge/armyairforceexchangeservice.svg)](https://isitdownrightnow.app/services/armyairforceexchangeservice/)

A live card with the chart

The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.

Frame
<iframe src="https://isitdownrightnow.app/embed/armyairforceexchangeservice/" title="Army Air Force Exchange Service (AAFES) status" width="100%" height="230" style="border:0;max-width:560px" loading="lazy"></iframe> <p><a href="https://isitdownrightnow.app/services/armyairforceexchangeservice/">Army Air Force Exchange Service (AAFES) status</a> from IsItDownRightNow.app</p>
Image, updated about every 10 minutes
<a href="https://isitdownrightnow.app/services/armyairforceexchangeservice/"><img src="https://isitdownrightnow.app/share/armyairforceexchangeservice.png" alt="Army Air Force Exchange Service (AAFES) status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>
Markdown image, for README files
[![Army Air Force Exchange Service (AAFES) status](https://isitdownrightnow.app/share/armyairforceexchangeservice.png)](https://isitdownrightnow.app/services/armyairforceexchangeservice/)

Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.

How we track Army Air Force Exchange Service (AAFES)

The status on this page comes from user-submitted problem reports for Army Air Force Exchange Service (AAFES), counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Army Air Force Exchange Service (AAFES), so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Army Air Force Exchange Service (AAFES) doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services