Army Air Force Exchange Service (AAFES) outages and problems
User reports, last 24 hours
406 reports in total, counted in 15-minute windows
In the last hour, 269 problem reports came in for Army Air Force Exchange Service (AAFES), and at this time of day there are usually almost none. Over the last 24 hours there were 406 reports. Most recent reports were about website (75%) and login (17%). A spike in reports is going on now; it started 2 h ago. These are user reports from the US, where most people report Army Air Force Exchange Service (AAFES) problems.
- NormalClose to the usual level21 h 45 min · 19 reports
- ElevatedMore than 1.5 times the usual level15 min · 11 reports
- OutageMore than twice the usual level and far above the day's average2 h · 376 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 406 user reports came in for Army Air Force Exchange Service (AAFES). Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 91.67% uptime for the day.
The most recent spike big enough to count as an outage was under 15 minutes ago. The busiest 15-minute window of the day had 99 reports, in the last 15 minutes.
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Outage
Ongoing, started 2 h agoRunning for 2 h 15 min99peak reports
Army Air Force Exchange Service (AAFES) in November 2026
- Problem reports in November (since 13 November)
- 336
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Army Air Force Exchange Service (AAFES).
Share of 12 recent reports that said what was wrong.
Army Air Force Exchange Service (AAFES) problem spikes, last 30 days
Since 13 November, Army Air Force Exchange Service (AAFES) had 1 outage spike.
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Outage
Fri 13 Nov, 22:40–00:55Still going107peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 13 November 2026. Monthly reports for all services
How to fix Army Air Force Exchange Service (AAFES) not working
When Army Air Force Exchange Service (AAFES) itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:
Your browser tries to reach shopmyexchange.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Army Air Force Exchange Service (AAFES).
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Problems at the same time as Army Air Force Exchange Service (AAFES)
Since 13 November, Army Air Force Exchange Service (AAFES)'s only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
Army Air Force Exchange Service (AAFES): Fri 13 Nov, since 22:40
- Microsoft Teams, outage,12 Nov 15:41 to 14 Nov 00:55
- Microsoft Outlook, outage,12 Nov 17:42 to 14 Nov 00:55
- Microsoft 365, outage,12 Nov 17:59 to 14 Nov 00:55
- Microsoft OneDrive, outage,12 Nov 18:27 to 14 Nov 00:55
- Microsoft Copilot, outage,12 Nov 18:27 to 14 Nov 00:55
- Microsoft Store, outage,12 Nov 18:27 to 14 Nov 00:55
- Gmail, outage,12 Nov 18:38 to 14 Nov 00:55
- Microsoft Account, outage,12 Nov 18:38 to 23:37, 14 Nov 00:08 to 14 Nov 00:35
214 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
Army Air Force Exchange Service (AAFES) IP address, servers and network
- IPv4 address
- 23.67.129.187
- IPv6 addresses
- 2a02:26f0:ab00:39b::1d5c
Show all 2
- 2a02:26f0:ab00:3ac::1d5c
- Network
- AS16625 · Akamai Technologies, Inc., registered in the United States
- Served through
- Akamai
- DNS hosted by
- Akamai
- HTTPS certificate
- Issued by Sectigo Limited, valid until 3 Apr 2027 (140 days)
- HTTP/3
- Supported
- Our check
- Answered in 95 ms
Checked from our server in Frankfurt, Germany, less than an hour ago, for www.shopmyexchange.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 12 places around the world
All 12 locations got an answer from shopmyexchange.com. Fastest from Warsaw (18 ms), slowest from Tokyo (1,105 ms). Every location connected through Akamai Technologies, Inc. (AS16625), using 10 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 301 | 20 ms | 23.212.219.179 |
| ViennaAustria | Up · HTTP 301 | 19 ms | 23.192.89.191 |
| MilanItaly | Up · HTTP 301 | 43 ms | 23.212.219.179 |
| ParisFrance | Up · HTTP 301 | 68 ms | 23.51.208.185 |
| AmsterdamNetherlands | Up · HTTP 301 | 29 ms | 184.24.28.19 |
| MadridSpain | Up · HTTP 301 | 24 ms | 23.15.133.205 |
| WarsawPoland | Up · HTTP 301 | 18 ms | 104.81.122.213 |
| DallasUSA | Up · HTTP 301 | 21 ms | 104.69.89.183 |
| Los AngelesUSA | Up · HTTP 301 | 36 ms | 96.17.216.245 |
| São PauloBrazil | Up · HTTP 301 | 948 ms | 2.21.217.89 |
| SingaporeSingapore | Up · HTTP 301 | 49 ms | 23.199.128.178 |
| TokyoJapan | Up · HTTP 301 | 1,105 ms | 184.24.28.19 |
Checked with check-host.net from its servers in these cities less than an hour ago, for shopmyexchange.com. Time is how long each server took to load the page.
Contact Army Air Force Exchange Service (AAFES) support
Tip: Army Air Force Exchange Service (AAFES) doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Army Air Force Exchange Service (AAFES)
The status on this page comes from user-submitted problem reports for Army Air Force Exchange Service (AAFES), counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Army Air Force Exchange Service (AAFES), so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Army Air Force Exchange Service (AAFES) doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.