Airbnb outages and problems
In the past 24 hours, 10 user reports came in for Airbnb. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 9 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Airbnb in November 2026
- Problem reports in November
- 1
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Airbnb worldwide.
Share of 6 recent reports that said what was wrong, from every country listed below.
Airbnb reports around the world
In the last 24 hours, 36 problem reports about Airbnb came in from 16 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 0 | 11 |
| The UK | Normal | 0 | 4 |
| Australia | Normal | 0 | 3 |
| Belgium | Normal | 0 | 2 |
| India | Normal | 0 | 2 |
| Pakistan | Normal | 0 | 2 |
| Vietnam | Normal | 0 | 2 |
| Bangladesh | Normal | 0 | 2 |
| Germany | Normal | 0 | 1 |
| The Netherlands | Normal | 0 | 1 |
| France | Normal | 0 | 1 |
| Mexico | Normal | 0 | 1 |
Each country's status compares its reports with the usual level there. 60 more countries had 4 reports in the last 24 hours. Map outlines: Natural Earth.
Airbnb problem spikes, last 30 days
Since 13 October, Airbnb had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: no data
- Sun 11 Oct: no data
- Mon 12 Oct: no data
- Tue 13 Oct: 1 report
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 2 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 1 report
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 5 reports
- Thu 29 Oct: 13 reports
- Fri 30 Oct: 26 reports
- Sat 31 Oct: 12 reports
- Sun 1 Nov: 1 report
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US47
- The UK15
- Belgium7
- Germany4
- France4
- India4
- Australia3
- Canada3
Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 13 October 2026. Monthly reports for all services
How to fix Airbnb not working
Airbnb is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach airbnb.com over your own connection, right now. Nothing is sent to us or stored.
Reset dates and search filters
Tap the search bar and re-enter your check-in date plus guest count because blank values keep the Explore feed spinning with blank cards for you. Then tap Clear all.
Close Trips and update app
You swipe up from the bottom of your phone and swipe the app preview away to kill a stuck Trips or Inbox screen. Open App Store and tap Update beside the app listing.
Sign out to resync reservations
If your Inbox stays empty or checkout stalls, tap Profile and choose Log out. Close the app, then log back in.
Delete app or try browser checkout
Delete the app from your phone then reinstall from App Store or Play Store to clear corrupt trip data. Test checkout in a desktop browser too.
While Airbnb is down: what to use instead
- Website in a browser If the app hangs on loading or keeps logging you out, open the site in a phone or desktop browser, because your trips and messages pages may still load there.
- Your confirmation email It has the address, dates and reservation code, which is often enough to find the place and check in.
- Call the host Once a booking is confirmed, the host's phone number shows in your reservation details; save it before you travel so you can reach them when in-app messaging stops working.
- Vrbo When you still need to book somewhere and search won't load, Vrbo lists whole homes and holiday rentals in many of the same areas.
Fix Airbnb on Windows, Mac, Android and iPhone
Airbnb on Windows
- Fix
- Clear your browser's cache and cookies, or try accessing Airbnb in an incognito window to resolve loading issues. You can also disable browser extensions that might block Airbnb's scripts.
- Check
- Try opening the Airbnb website in a different browser to see if the issue is browser-specific. If other websites load normally but Airbnb does not, the service may be down.
ping airbnb.comTest whether Airbnb's servers replynslookup airbnb.comCheck that Airbnb's DNS resolvestracert airbnb.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadAirbnb on Mac
- Fix
- Clear your Safari or Chrome browsing data and restart the browser to resolve issues with Airbnb. Ensure your browser is updated to the latest version to maintain compatibility with the Airbnb website.
- Check
- Attempt to load Airbnb in a private Safari window to rule out local cache issues. If Airbnb fails to load across all browsers on your Mac, it indicates a potential server outage.
ping -c 4 airbnb.comTest whether Airbnb's servers replynslookup airbnb.comCheck that Airbnb's DNS resolvestraceroute airbnb.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadAirbnb on Android
- Fix
- Clear the Airbnb app's cache and data from your device's storage settings, or update the app via the Google Play Store. Reinstalling the Airbnb app can also resolve persistent crashes.
- Check
- Check if the Airbnb app displays connection errors while other apps function normally on your network. You can also try loading the Airbnb website in your mobile browser to verify the outage.
Airbnb on iPhone and iPad
- Fix
- Update the Airbnb app from the App Store and ensure your iPhone or iPad is connected to a stable network. If the Airbnb app continues to crash, try uninstalling and reinstalling it.
- Check
- Test if the Airbnb app fails to refresh search results or load your reservations on both Wi-Fi and cellular data. If the app remains unresponsive while your internet is active, Airbnb is likely down.
What happens when Airbnb goes down
Airbnb is a booking service for stays, experiences, and host listings, and guests, hosts, and property managers depend on it to search, reserve, message, and manage trips. When the service has problems, you may lose access to reservation details, check-in instructions, host messages, or the ability to book or change a stay.
The status above comes from user problem reports for the service, counted in 15-minute windows over the last 24 hours; this site does not ping, probe, poll or monitor Airbnb itself, and never checks from multiple locations. During an outage, search and booking often break first, so you tap a listing and dates fail to load or the reserve button does nothing. Messages may not send between guests and hosts, reservation details can vanish from the trips page, host calendars stop updating, and check-in instructions may not load. Reports often split by region and platform: one city's listings may work while another area struggles, and the app can fail on mobile while the website still loads.
Airbnb IP address, servers and network
- IPv4 addresses
- 23.50.131.146
Show all 2
- 23.50.131.147
- IPv6
- Not offered
- Network
- AS20940 · Akamai International B.V., registered in the United States
- Served through
- Akamai
- DNS hosted by
- Amazon Route 53
- HTTPS certificate
- Issued by DigiCert Inc, valid until 29 Jan 2027 (88 days)
- HTTP/3
- Supported
- Our check
- Answered in 944 ms
Checked from our server in Frankfurt, Germany, 20 h ago, for www.airbnb.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.airbnb.com. Fastest from Amsterdam (452 ms), slowest from Singapore (2,311 ms). Every location connected through Akamai International B.V. (AS20940), using 11 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 540 ms | 184.86.103.215 |
| ViennaAustria | Up | 473 ms | 104.83.4.58 |
| MilanItaly | Up | 453 ms | 173.222.106.13 |
| ParisFrance | Up | 542 ms | 96.16.248.159 |
| AmsterdamNetherlands | Up | 452 ms | 2.21.23.207 |
| MadridSpain | Up | 496 ms | 2.17.211.170 |
| WarsawPoland | Up | 640 ms | 23.50.131.146 |
| Los AngelesUSA | Up | 1,354 ms | 2.19.183.34 |
| São PauloBrazil | Up | 526 ms | 2.17.47.11 |
| SingaporeSingapore | Up | 2,311 ms | 23.209.46.157 |
| TokyoJapan | Up | 507 ms | 23.204.139.90 |
Checked with check-host.net from its servers in these cities 20 h ago, for www.airbnb.com. Time is how long each server took to load the page.
Airbnb FAQ
Is Airbnb down right now?
Why does Airbnb say my payment could not be processed?
Why can't I sign in to my Airbnb account?
Why is the Airbnb app not loading listings or messages?
Why did my Airbnb reservation get canceled or changed without my input?
Service updates from @Airbnb
No posts about problems from @Airbnb in the last 14 days. The latest is from .
How we track Airbnb
The status on this page comes from user-submitted problem reports for Airbnb, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Airbnb, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Airbnb doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.