Virgin Money outages and problems
In the past 24 hours, 47 user reports came in for Virgin Money. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 5 reports, about 9 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Virgin Money in October 2026
- Problem reports in October (since 28 October)
- 49
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for Virgin Money.
Share of 8 recent reports that said what was wrong.
Where Virgin Money problem reports come from
The map shows where recent problem reports for Virgin Money came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
Virgin Money problem spikes, last 30 days
Since 28 October, Virgin Money had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix Virgin Money not working
Virgin Money is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach uk.virginmoney.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Virgin Money.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Virgin Money is down: what to use instead
- Online banking in a browser Use the website on a laptop or phone browser when the app will not open and you need to check a balance or send a payment.
- Debit or credit card Pay with the physical card at a till or use it to withdraw cash when the app will not complete an in-app payment.
- Telephone banking Call the number printed on the back of your card if you need to move money or report a lost card and the app keeps failing.
- Cash machine Withdraw cash with your card at an ATM when you need to pay for something and the app will not load a payment.
Virgin Money IP address, servers and network
Checking uk.virginmoney.com from our server…
Service updates from @VirginMoney
No posts about problems from @VirginMoney in the last 14 days. The latest is from .
Put the Virgin Money status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/virginmoney/"><img src="https://isitdownrightnow.app/badge/virginmoney.svg" alt="Virgin Money status" height="20"></a>[](https://isitdownrightnow.app/services/virginmoney/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Virgin Money
The status on this page comes from user-submitted problem reports for Virgin Money, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Virgin Money, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Virgin Money doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.