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Berner Kantonalbank (BEKB BCBE) bekb.ch

Is Berner Kantonalbank (BEKB BCBE) down right now? Live status and outage tracker

No, Berner Kantonalbank (BEKB BCBE) is up.

No outage detected, and no user reports in the last hour.

Live Data refreshes every 5 minutes
Not working for you? Official status pageStatus page
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

No reports in this window

No problem reports came in for Berner Kantonalbank (BEKB BCBE) in the last hour, and at this time of day there are usually almost none. There has been no spike in reports since 12 October.

No user reports came in for Berner Kantonalbank (BEKB BCBE) in the past 24 hours, and its uptime over that window is 100.00%. No 15-minute window had any reports at all, so the chart above stays flat.
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
0
No reports
Last 24 hours

Berner Kantonalbank (BEKB BCBE) outages and problems

No user reports came in for Berner Kantonalbank (BEKB BCBE) in the past 24 hours, and its uptime over that window is 100.00%.

No 15-minute window had any reports at all, so the chart above stays flat.

No problems detected in the last 24 hoursReports for Berner Kantonalbank (BEKB BCBE) stayed at their usual level the whole time.
This month

Berner Kantonalbank (BEKB BCBE) in November 2026

Problem reports in November
0

Monthly report for November 2026

People who report a problem with Berner Kantonalbank (BEKB BCBE) to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

  • Website
  • Cash machines
  • Bill payments
  • Credit card
  • Mobile banking
  • Mobile login
  • Online banking
  • Online login
  • Bank transfers
  • Deposits
  • Withdrawals
  • Account balance
  • Login
  • App
Last 30 days

Berner Kantonalbank (BEKB BCBE) problem spikes, last 30 days

Since 12 October, Berner Kantonalbank (BEKB BCBE) had no outage spikes or periods of elevated reports.

  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: no data
  • Tue 6 Oct: no data
  • Wed 7 Oct: no data
  • Thu 8 Oct: no data
  • Fri 9 Oct: no data
  • Sat 10 Oct: no data
  • Sun 11 Oct: no data
  • Mon 12 Oct: 1 report
  • Tue 13 Oct: 0 reports
  • Wed 14 Oct: 0 reports
  • Thu 15 Oct: 0 reports
  • Fri 16 Oct: 0 reports
  • Sat 17 Oct: 4 reports
  • Sun 18 Oct: 1 report
  • Mon 19 Oct: 0 reports
  • Tue 20 Oct: 0 reports
  • Wed 21 Oct: no data
  • Thu 22 Oct: 0 reports
  • Fri 23 Oct: 1 report
  • Sat 24 Oct: 0 reports
  • Sun 25 Oct: 0 reports
  • Mon 26 Oct: 0 reports
  • Tue 27 Oct: 1 report
  • Wed 28 Oct: 0 reports
  • Thu 29 Oct: 0 reports
  • Fri 30 Oct: 0 reports
  • Sat 31 Oct: 0 reports
  • Sun 1 Nov: 0 reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 12 October 2026. Monthly reports for all services

Troubleshooting

How to fix Berner Kantonalbank (BEKB BCBE) not working

Berner Kantonalbank (BEKB BCBE) is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach bekb.ch over your own connection, right now. Nothing is sent to us or stored.

  1. Check the official status page

    Open https://www.bekb.ch/hilfe-support/aktuelle-meldungen-und-stoerungen in a browser and look for a posted disruption or maintenance note covering e-banking or the app. If BEKB has already flagged the problem, wait for that update instead of reinstalling anything; a local fix will not help while the service is down.

  2. Force close and reopen the app

    Swipe the app away in the iOS app switcher, or open Settings > Apps > BEKB > Force stop on Android, then start it again. A stuck login screen often clears this way without touching your password or login details.

  3. Switch networks and turn off VPN

    Move from Wi-Fi to mobile data, then retry the login; if that works, your Wi-Fi or its DNS filter is the likely cause. Turn off any VPN and open Settings > Network & internet > Private DNS on Android to choose Automatic before you try the original connection again.

  4. Update the app or use browser e-banking

    Install the latest app version from the App Store or Google Play, then sign in through the bank's e-banking site in a desktop browser if the phone still fails. A browser login shows whether the trouble sits in the app or in your access details, and you can call BEKB support with that result.

While Berner Kantonalbank (BEKB BCBE) is down: what to use instead

  • BEKB website If the app will not load, try signing in through the BEKB website to access online banking.
  • BEKB branches Visit a BEKB branch for banking help in person when online access is unavailable.
  • Your bank card Use your BEKB card for in-store payments if mobile banking or in-app payments are unavailable.
Your device

Fix Berner Kantonalbank (BEKB BCBE) on Windows, Mac, Android and iPhone

Berner Kantonalbank (BEKB BCBE) on Windows

Fix
Clear your browser cache and cookies, or try accessing the Berner Kantonalbank (BEKB BCBE) portal using an incognito window. Ensure your firewall or security software is not blocking the e-banking website.
Check
Verify if the official Berner Kantonalbank (BEKB BCBE) website loads or displays a maintenance message. You can also try loading other secure sites to rule out local network issues.
Command Prompt
ping bekb.chTest whether Berner Kantonalbank (BEKB BCBE)'s servers reply
nslookup bekb.chCheck that Berner Kantonalbank (BEKB BCBE)'s DNS resolves
tracert bekb.chTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

Berner Kantonalbank (BEKB BCBE) on Mac

Fix
Clear your Safari or Chrome browsing data and temporarily disable any browser extensions that might block the Berner Kantonalbank (BEKB BCBE) login portal.
Check
Attempt to open the Berner Kantonalbank (BEKB BCBE) e-banking page to see if it returns a connection timeout or server error. Check your macOS network settings to ensure your DNS is responding.
Terminal
ping -c 4 bekb.chTest whether Berner Kantonalbank (BEKB BCBE)'s servers reply
nslookup bekb.chCheck that Berner Kantonalbank (BEKB BCBE)'s DNS resolves
traceroute bekb.chTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Berner Kantonalbank (BEKB BCBE) on Android

Fix
Clear the cache for the Berner Kantonalbank (BEKB BCBE) app in your device settings, and check the Google Play Store for any pending updates.
Check
Launch the Berner Kantonalbank (BEKB BCBE) app to see if it displays a network connection error or a scheduled maintenance notification.

Berner Kantonalbank (BEKB BCBE) on iPhone and iPad

Fix
Force close and restart the Berner Kantonalbank (BEKB BCBE) app, or reinstall it from the App Store if it continues to crash. Ensure your device has a stable Wi-Fi or cellular connection.
Check
Open the Berner Kantonalbank (BEKB BCBE) app to check if it fails to load the login screen or displays a service unavailable alert.
About

What happens when Berner Kantonalbank (BEKB BCBE) goes down

Berner Kantonalbank (BEKB BCBE) is a Swiss cantonal bank serving households and small businesses in Bern and beyond, with e-banking and a mobile app for accounts, transfers, bill payments and card use. When the service goes down, customers lose access to balances, transfers, bill payments and card controls, and a failed login can leave a payment or a payroll run stuck.

Login and authentication tend to fail first: the app rejects a correct password, hangs on the loading screen, or reports a connection problem, and e-banking may stop at the sign-in page. If you get past sign-in, balances can show stale figures, transfers may sit pending, bill payments may not confirm, and card payments can be declined when authorization is affected. Problems are often partial. The mobile app can fail while e-banking still loads, or card payments can work while the app cannot, so a payroll file or a rent payment can sit in limbo until the channel recovers.

Servers and network

Berner Kantonalbank (BEKB BCBE) IP address, servers and network

Checking bekb.ch from our server…

Questions

Berner Kantonalbank (BEKB BCBE) FAQ

Is Berner Kantonalbank (BEKB BCBE) down right now?
The status at the top of this page shows whether user problem reports for the bank are above their usual level, counted in 15-minute windows over the last 24 hours. The site does not ping or probe the service, so treat the banner as a report signal rather than a live test. To check your side, try another network and a second browser; if the bank works there but fails only on your usual setup, the problem is local. The official status page lists known disruptions.

Why does BEKB e-banking reject my login when my password is correct?
A refused login usually means the contract number and password do not match, or the access is blocked after failed attempts. Check the contract number for stray spaces, try the password reset, and look at the official status page for a known disruption. If the page loads but the credentials are rejected, your access data is the first thing to check.

Why does the BEKB app show no balance or transactions after login?
An empty account view often comes from cached data or a maintenance window. Sign out and back in, switch between Wi-Fi and mobile data, and check whether e-banking in a browser shows the same gap. If the browser is fine, clear the app cache or reinstall it.

Why is my BEKB debit card declined at a shop or ATM?
A declined card usually points to a daily limit or a blocked card. Try a second terminal and an ATM; if both refuse it, check the card settings in e-banking. A card decline while e-banking works usually means the card or its limit needs attention.

Why does Twint or eBill not show my BEKB account?
Twint and eBill need the account to be enabled in e-banking before the app can use it. If the app reports no eligible account, check the activation in the web portal and then sign in again. Reinstalling the app can clear a stale login, but it will not enable an account that was never set up.
For your site

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Berner Kantonalbank (BEKB BCBE) status badge, as it looks now

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How we track Berner Kantonalbank (BEKB BCBE)

The status on this page comes from user-submitted problem reports for Berner Kantonalbank (BEKB BCBE), counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Berner Kantonalbank (BEKB BCBE), so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Berner Kantonalbank (BEKB BCBE)'s official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.

Elsewhere

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Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.