Synchrony Bank outages and problems
In the past 24 hours, 20 user reports came in for Synchrony Bank. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 1 hour ago. That stays below our outage threshold, so it doesn't count as downtime.
Synchrony Bank in October 2026
- Problem reports in October (since 27 October)
- 20
Monthly report for October 2026
What people said was wrong in recent problem reports for Synchrony Bank, as a share of those reports:
- 100% App
Where Synchrony Bank problem reports come from
Recent reports came from 13 areas. The most came from around Houston, TX, Dayton, OH and Cincinnati, OH. Share of recent reports by area, named after its biggest town:
- 18% Houston, TX
- 6% Dayton, OH
- 6% Cincinnati, OH
- 6% Huntsville, AL
- 6% Seattle, WA
- 6% Portland, OR
From 17 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Synchrony Bank problem spikes, last 30 days
Since 27 October, Synchrony Bank had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Synchrony Bank not working
Synchrony Bank is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach synchrony.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Synchrony Bank.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Synchrony Bank is down: what to use instead
- Another card or cash Use a debit card or cash at checkout if a card payment will not go through.
- Phone support Call the customer service number on the back of your card or on your statement when the app or website will not load and you need account help.
- Browser login Open the website in a browser if the mobile app crashes or will not open; a browser session can work when the app alone is failing.
- Paper statement Check your latest statement for the due date and minimum payment if the account page will not open.
Synchrony Bank IP address, servers and network
Checking synchrony.com from our server…
Service updates from @synchrony
No posts about problems from @synchrony in the last 14 days. The latest is from .
Put the Synchrony Bank status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/synchrony-bank/"><img src="https://isitdownrightnow.app/badge/synchrony-bank.svg" alt="Synchrony Bank status" height="20"></a>[](https://isitdownrightnow.app/services/synchrony-bank/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Synchrony Bank
The status on this page comes from user-submitted problem reports for Synchrony Bank, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Synchrony Bank, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Synchrony Bank doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.