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Adobe Connect adobe.com

Is Adobe Connect down right now? Live status and outage tracker

No, Adobe Connect is up.

No outage detected, and no user reports in the last hour.

Live Last spike Data refreshes every 5 minutes
Not working for you? Official status pageStatus page
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

1 report in total, counted in 15-minute windows

No problem reports came in for Adobe Connect in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 1 report. Worldwide, most recent reports were about website (49%) and app (44%). The last spike in reports was 78 h ago and lasted 3 h 11 min. These are user reports from the US, where most people report Adobe Connect problems.

Around the world right now: normal in 14 other countries. By country

In the past 24 hours, 1 user report came in for Adobe Connect. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day. The busiest 15-minute window had 1 report, about 10 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
1
1 report, 10 h ago
Last 24 hours

Adobe Connect outages and problems

In the past 24 hours, 1 user report came in for Adobe Connect. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 1 report, about 10 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Adobe Connect stayed at their usual level the whole time.
Report categories

What people can report about Adobe Connect

What went wrong

What people said was wrong in recent problem reports for Adobe Connect worldwide.

  1. Website49%
  2. App44%
  3. Login7%

Share of 128 recent reports that said what was wrong, from every country listed below.

World map

Adobe Connect reports around the world

In the last 24 hours, 6 problem reports about Adobe Connect came in from 3 countries. Right now reports are at the usual level in every country.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.
CountryNowLast hour24 hours
The US numbers above Normal 02
Germany Normal 02
The UK Normal 02
Argentina Normal 00
Canada Normal 00
Chile Normal 00
Colombia Normal 00
Croatia Normal 00
Ireland Normal 00
Italy Normal 00
Portugal Normal 00
Spain Normal 00

Each country's status compares its reports with the usual level there. 3 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

Adobe Connect problem spikes, last 30 days

Since 10 October, Adobe Connect had 1 outage spike.

  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: no data
  • Tue 6 Oct: no data
  • Wed 7 Oct: no data
  • Thu 8 Oct: no data
  • Fri 9 Oct: no data
  • Sat 10 Oct: 1 report
  • Sun 11 Oct: 0 reports
  • Mon 12 Oct: 0 reports
  • Tue 13 Oct: 0 reports
  • Wed 14 Oct: 0 reports
  • Thu 15 Oct: 0 reports
  • Fri 16 Oct: 0 reports
  • Sat 17 Oct: 0 reports
  • Sun 18 Oct: 0 reports
  • Mon 19 Oct: 0 reports
  • Tue 20 Oct: 1 report
  • Wed 21 Oct: no data
  • Thu 22 Oct: 0 reports
  • Fri 23 Oct: 0 reports
  • Sat 24 Oct: 0 reports
  • Sun 25 Oct: 0 reports
  • Mon 26 Oct: 0 reports
  • Tue 27 Oct: 0 reports
  • Wed 28 Oct: 20 reports (outage spike that day)
  • Thu 29 Oct: 20 reports
  • Fri 30 Oct: 2 reports
  • Sat 31 Oct: 1 report
  • Sun 1 Nov: no data
  • Outage
    Wed 28 Oct, 15:02–18:13
    Lasted 3 h 11 min
    136peak reports

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

  • The US493
  • The UK177
  • Germany84
  • Canada43
  • Spain17
  • Italy11
  • The Netherlands2
  • Croatia1

Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 10 October 2026. Monthly reports for all services

Troubleshooting

How to fix Adobe Connect not working

Adobe Connect is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach adobe.com over your own connection, right now. Nothing is sent to us or stored.

  1. Rejoin the Adobe Connect meeting

    If your meeting freezes or shows a loading message, close the meeting tab or window and open the meeting link again. Sign out and sign back in if the room still hangs. Wait a few seconds.

  2. Run the Audio Setup Wizard

    If nobody can hear you or you cannot hear anyone, open the Meeting menu and choose Audio Setup Wizard. Follow the prompts to pick your speaker and microphone, then run the test. If the test fails, choose a different output device in the wizard and try again.

  3. Allow camera and mic in Adobe Connect

    If the camera or mic is blocked, check your browser's site permissions for the meeting page. In Chrome, open Settings > Privacy and security > Site settings, then select Camera or Microphone and allow the meeting site; in Edge, use Settings > Cookies and site permissions > Camera or Microphone. Reload the meeting after you change the permission.

  4. Try the Adobe Connect app

    If the browser session keeps dropping or the camera never starts, join the meeting through the desktop app instead. Open the meeting and run the Audio Setup Wizard again. If it still fails on your usual Wi-Fi, try a mobile hotspot or another network, because a VPN or firewall can block the meeting connection.

While Adobe Connect is down: what to use instead

  • Zoom You can share screens.
  • Microsoft Teams Your team keeps classes and breakout work going when hosts cannot enter virtual rooms because screen share and recording stay in one place for everyone.
  • Google Meet Guests join fast in a browser when you send a link to outside attendees.
  • Cisco Webex Hosts start webinars there when recordings will not play back.
Your device

Fix Adobe Connect on Windows, Mac, Android and iPhone

Adobe Connect on Windows

Fix
Clear the Adobe Connect application cache from your AppData folder, or ensure the app is allowed through the Windows Defender Firewall. You can also try running the application as an administrator.
Check
Check if Adobe Connect is down on Windows by running the official Adobe Connect Diagnostic Connection Test in your web browser. If the browser version works but the desktop app fails, the issue is likely local.
Command Prompt
ping adobe.comTest whether Adobe Connect's servers reply
nslookup adobe.comCheck that Adobe Connect's DNS resolves
tracert adobe.comTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

Adobe Connect on Mac

Fix
Ensure Adobe Connect has permission to access your camera and microphone under System Settings, or reinstall the macOS desktop application. Clearing your default browser's cache can also resolve loading issues.
Check
To see if Adobe Connect is down on Mac, try accessing the meeting room link via Safari or Chrome. If both the web client and the desktop app fail to load, check the Adobe System Status page.
Terminal
ping -c 4 adobe.comTest whether Adobe Connect's servers reply
nslookup adobe.comCheck that Adobe Connect's DNS resolves
traceroute adobe.comTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Adobe Connect on Android

Fix
Clear the Adobe Connect app cache and data under your device's Application Manager, or reinstall the app from the Google Play Store. Make sure the app has permissions enabled for your camera and microphone.
Check
Verify if Adobe Connect is down on Android by switching from Wi-Fi to cellular data to rule out local network issues. You can also check the Google Play Store reviews for recent outage complaints.

Adobe Connect on iPhone and iPad

Fix
Reinstall the Adobe Connect app from the App Store and verify that microphone and camera access are enabled in your iOS Settings. Restarting your iPhone or iPad can also resolve connection glitches.
Check
Check if Adobe Connect is down on iOS by attempting to open the meeting link in Safari. If the page fails to load in both the browser and the app, the service may be experiencing a wider outage.
Same time

Problems at the same time as Adobe Connect

Since 10 October, Adobe Connect's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

During the latest spike

Adobe Connect: Wed 28 Oct, 15:02 to 18:13

144 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

About

What happens when Adobe Connect goes down

Adobe Connect is a webinar and virtual classroom platform that trainers and companies use for live sessions, screen sharing, polls and recordings, so an outage interrupts scheduled classes and client demos. The status at the top of each page flags user problem reports above their usual level in 15-minute windows over the last 24 hours, and the site does not ping, probe, poll or monitor the service.

During an outage, the meeting room often fails to load first, so you get a blank screen or a connection error before the session starts. If you get inside, audio may drop or refuse to join, and screen sharing can freeze. Chat can lag, and recordings may fail to open after a session ends. Problems are often regional or partial, so one area can fail while other sessions run; for service-side detail, check the official status page or the help centre.

Servers and network

Adobe Connect IP address, servers and network

IPv4 addresses
23.53.41.242
Show all 4
  • 23.53.42.10
  • 23.53.42.50
  • 23.53.42.65
IPv6 addresses
2a02:26f0:3500:12::1730:178c
Show all 5
  • 2a02:26f0:3500:12::1730:178f
  • 2a02:26f0:3500:12::1730:1796
  • 2a02:26f0:3500:12::1730:179a
  • 2a02:26f0:3500:12::1730:17ac
Network
AS20940 · AKAMAI-ASN1, registered in the United States
Served through
Akamai
DNS hosted by
Akamai
HTTPS certificate
Issued by DigiCert Inc, valid until 5 Jan 2027 (65 days)
HTTP/3
Supported
Our check
Answered in 89 ms

Checked from our server in Frankfurt, Germany, 3 days ago, for www.adobe.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from www.adobe.com. Fastest from Vienna (15 ms), slowest from Warsaw (47 ms). Every location connected through Akamai International B.V. (AS20940), using 11 different addresses.

LocationResultTimeAddress reached
FrankfurtGermanyUp19 ms23.207.210.93
ViennaAustriaUp15 ms2.16.16.147
MilanItalyUp18 ms88.221.111.24
ParisFranceUp35 ms23.192.237.153
AmsterdamNetherlandsUp44 ms104.97.14.50
MadridSpainUp28 ms23.45.153.211
WarsawPolandUp47 ms23.201.43.243
Los AngelesUSAUp36 ms23.217.118.148
São PauloBrazilUp35 ms23.193.118.26
SingaporeSingaporeUp37 ms23.45.207.169
TokyoJapanUp30 ms23.205.46.187

Checked with check-host.net from its servers in these cities 19 h ago, for www.adobe.com. Time is how long each server took to load the page.

Questions

Adobe Connect FAQ

Is Adobe Connect down right now?
The status at the top of this page shows whether reports for the service are above their usual level; it counts those reports in 15-minute windows over the last 24 hours. Adobe publishes its own service health on the official status page, so check that if the report count here looks normal. Check your side first. Try another network and open a different browser; if other sites load but the meeting link fails on both, the problem is probably not local.

Why does Adobe Connect say the meeting has not started?
The host has not opened the room yet, or the start time on the invitation is wrong. Check the invite. Wait for the host to start it, then reload the meeting link; if you are the host, sign in and open the room from the meeting list. A guest link can also fail if the host has not opened the room to guests.

Why does screen sharing show a black screen or freeze?
A black share usually means the app is capturing the wrong display, or the graphics driver is struggling with the capture. Stop the share and pick the specific window or monitor instead of the whole desktop. On a Mac, check Screen Recording permission for the desktop app; on Windows, update the graphics driver and try again. Then share again.

Why can't I hear anyone or use my microphone in a meeting?
You may have joined as a viewer with no audio rights, or the browser is blocking the microphone. Run the Audio Setup Wizard and pick the correct speaker and mic. Test the levels. If you join by phone, check that the dial-in number matches your region and that the host has not muted the room.

Why does Adobe Connect keep signing me out or reject my Adobe ID?
A stale session or a blocked cookie can bounce you back to the sign-in page, and private browsing often makes it worse. Clear cookies for Adobe domains, then sign in again with the same Adobe ID you use for the account. Try a normal window. If your organization manages the account through a company login, ask the admin whether single sign-on is required.
For your site

Put the Adobe Connect status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Adobe Connect status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/adobe-connect/"><img src="https://isitdownrightnow.app/badge/adobe-connect.svg" alt="Adobe Connect status" height="20"></a>
Markdown, for README files
[![Adobe Connect status](https://isitdownrightnow.app/badge/adobe-connect.svg)](https://isitdownrightnow.app/services/adobe-connect/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Adobe Connect

The status on this page comes from user-submitted problem reports for Adobe Connect, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Adobe Connect, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Adobe Connect's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.

Elsewhere

Check other services

See all 500+ services

Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.