Now outages and problems
In the past 24 hours, 78 user reports came in for Now. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 8 reports, about 15 minutes ago. That stays below our outage threshold, so it doesn't count as downtime.
Now in October 2026
- Problem reports in October (since 27 October)
- 92
Monthly report for October 2026
What people said was wrong in recent problem reports for Now, as a share of those reports:
- 40% Server Connection
- 30% App
- 20% Video Streaming
- 10% Login
Where Now problem reports come from
Recent reports came from 18 areas. The most came from around London, Manchester and Birmingham. Share of recent reports by area, named after its biggest town:
- 34% London
- 13% Manchester
- 11% Birmingham
- 6% Southend-on-Sea
- 4% Bristol
- 3% Leicester
From 71 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Now problem spikes, last 30 days
Since 27 October, Now had no outage spikes, but 1 period of elevated reports.
-
Elevated reports
Wed 28 Oct, 21:32–21:47Lasted 15 min11peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Now not working
When Now itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:
Your browser tries to reach nowtv.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Now.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Problems at the same time as Now
Since 27 October, Now's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
Now: Wed 28 Oct, 21:32 to 21:47
- ESPN Fantasy Football, outage,27 Oct 19:50 to 22:04
- Honda Link, outage,12:18 to 22:03
- Character.AI, outage,12:33 to 22:03
- ADP, outage,12:33 to 22:03
- YouTube, outage,15:04 to 22:04
- USPS, outage,15:34 to 22:04
- Fanduel, outage,15:49 to 22:04
- 3 (Three), outage,17:19 to 22:04
17 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
Now IP address, servers and network
Checking nowtv.com from our server…
How we track Now
The status on this page comes from user-submitted problem reports for Now, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Now, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Now doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.