Nota fiscal eletrônica outages and problems
User reports, last 24 hours
522 reports in total, counted in 15-minute windows
In the last hour, 1 problem report came in for Nota fiscal eletrônica, and at this time of day there are usually almost none. Over the last 24 hours there were 522 reports. Most recent reports were about website (57%) and login (33%). The last spike in reports was 6 h ago and lasted 26 min. These are user reports from Brazil, where most people report Nota fiscal eletrônica problems.
- NormalClose to the usual level21 h · 212 reports
- ElevatedMore than 1.5 times the usual level1 h 15 min · 52 reports
- OutageMore than twice the usual level and far above the day's average1 h 45 min · 258 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 522 user reports came in for Nota fiscal eletrônica. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 92.71% uptime for the day.
The most recent spike big enough to count as an outage was 6 hours ago. The busiest 15-minute window of the day had 62 reports, about 13 hours ago.
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Outage
Ended 6 h agoLasted 15 min15peak reports
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Elevated reports
Ended 8 h agoLasted 15 min10peak reports
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Elevated reports
Ended 9 h agoLasted 15 min10peak reports
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Outage
Ended 11 h agoLasted 2 h 45 min62peak reports
Nota fiscal eletrônica in November 2026
- Problem reports in November (since 3 November)
- 538
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Nota fiscal eletrônica.
Share of 61 recent reports that said what was wrong.
Nota fiscal eletrônica problem spikes, last 30 days
Since 3 November, Nota fiscal eletrônica had 2 outage spikes and 4 periods of elevated reports. The longest lasted 2 h 45 min, on 4 November.
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Outage
Wed 4 Nov, 21:01–21:27Lasted 26 min17peak reports
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Elevated reports
Wed 4 Nov, 18:48–19:08Lasted 21 min11peak reports
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Elevated reports
Wed 4 Nov, 17:50–18:08Lasted 18 min10peak reports
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Elevated reports
Wed 4 Nov, 17:10–17:32Lasted 22 min10peak reports
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Elevated reports
Wed 4 Nov, 16:26–16:46Lasted 20 min10peak reports
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Outage
Wed 4 Nov, 13:08–15:53Lasted 2 h 45 min71peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix Nota fiscal eletrônica not working
Nota fiscal eletrônica is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach nfe.fazenda.gov.br over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Nota fiscal eletrônica.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Common Nota fiscal eletrônica error messages
What each message means and what to try. The wording can differ a little between app versions.
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Rejeição: Duplicidade de NF-e
- Means
- A nota was already sent and the service found another record with the same key.
- Fix
- Check the protocol in your issuing system before sending it again. If the first send was authorized, print or export that authorized note instead of creating a new one.
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Rejeição: NF-e não consta na base de dados da SEFAZ
- Means
- The access key was queried, but the tax authority database did not find that NF-e.
- Fix
- Check the full access key, including the state, date, CNPJ, model, series, number, and check digit. If the note was just sent, wait a bit and try the query again.
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Rejeição: Consumo Indevido
- Means
- The service blocked or limited repeated requests that looked excessive.
- Fix
- Stop automatic retries for a while. Then send fewer queries, with more time between attempts, and confirm that your system is not polling the same note over and over.
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Serviço Paralisado sem Previsão
- Means
- The authorization or query service is unavailable with no posted return time.
- Fix
- Check the official status page for the affected service. If your state allows contingency issuance, follow your accounting system's contingency process and transmit when service returns.
While Nota fiscal eletrônica is down: what to use instead
- Sefaz estadual Use the portal or system from your state finance department if you need state registration, authorization guidance, or local invoice services.
- Emissor or ERP If you issue invoices through accounting software, keep working there and retry transmission from the same system when the service responds.
- Contingency mode Use the contingency option in your issuing software if your business is allowed to issue that way and your accountant has cleared the process.
- Saved XML or DANFE For an invoice already authorized, send the stored XML or DANFE from your ERP, email archive, or accounting system instead of waiting for the portal.
Problems at the same time as Nota fiscal eletrônica
Since 3 November, all 6 of Nota fiscal eletrônica's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
How many of Nota fiscal eletrônica's spikes overlapped one of theirs.
During the latest spike
Nota fiscal eletrônica: Wed 4 Nov, 21:01 to 21:27
- Klarmobil, outage,06:08 to 23:23
- Postbank, outage,07:08 to 21:23
- Sainsbury’s, outage,07:38 to 5 Nov 00:08
- GOV.BR, outage,10:08 to 23:23
- USPS, outage,10:38 to 23:53
- eCAC, outage,11:23 to 21:23
- NFSE, outage,11:53 to 22:23
- Starbucks, outage,13:08 to 22:53
80 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Nota fiscal eletrônica problems
The busiest hour for reports about Nota fiscal eletrônica is 21:00 to 22:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.54 reports on an average day
- 01:00 to 02:00: 0.33 reports on an average day
- 02:00 to 03:00: 0.08 reports on an average day
- 03:00 to 04:00: 0.07 reports on an average day
- 04:00 to 05:00: 0.07 reports on an average day
- 05:00 to 06:00: 0.04 reports on an average day
- 06:00 to 07:00: 0 reports on an average day
- 07:00 to 08:00: 0 reports on an average day
- 08:00 to 09:00: 0 reports on an average day
- 09:00 to 10:00: 0 reports on an average day
- 10:00 to 11:00: 0.14 reports on an average day
- 11:00 to 12:00: 0.36 reports on an average day
- 12:00 to 13:00: 0.72 reports on an average day
- 13:00 to 14:00: 0.31 reports on an average day
- 14:00 to 15:00: 0 reports on an average day
- 15:00 to 16:00: 0 reports on an average day
- 16:00 to 17:00: 0.29 reports on an average day
- 17:00 to 18:00: 0.38 reports on an average day
- 18:00 to 19:00: 0.82 reports on an average day
- 19:00 to 20:00: 0.7 reports on an average day
- 20:00 to 21:00: 0.59 reports on an average day
- 21:00 to 22:00: 0.85 reports on an average day
- 22:00 to 23:00: 0.37 reports on an average day
- 23:00 to 00:00: 0.22 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0.32 reports on an average Tuesday
- Wednesday: 48 reports on an average Wednesday
- Thursday: 4.1 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 28 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
Nota fiscal eletrônica IP address, servers and network
Checking nfe.fazenda.gov.br from our server…
Contact Nota fiscal eletrônica support
- Official status pagenfe.fazenda.gov.br/portal/disponibilidade.aspx?versao=2.00&tipoConteudo=Skeuqr8PQBY=
- Websitenfe.fazenda.gov.br
Tip: when Nota fiscal eletrônica is down, its official status page is the quickest way to confirm the cause and see when a fix is expected.
How we track Nota fiscal eletrônica
The status on this page comes from user-submitted problem reports for Nota fiscal eletrônica, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Nota fiscal eletrônica, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Nota fiscal eletrônica's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.