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NetDocuments netdocuments.com

Is NetDocuments down right now? Live status and outage tracker

Partly. NetDocuments has problems for some users.

Users are reporting a partial outage: 21 problem reports in the last hour, more than usual.

Problems Last spike Data refreshes every 5 minutes
What you can do
User reports, last 24 hours, 15 minutes a segment: 94 flowing, 0 slow (elevated), 2 jammed (outage)

User reports, last 24 hours

55 reports in total, counted in 15-minute windows

In the last hour, 21 problem reports came in for NetDocuments, and at this time of day there are usually almost none. Over the last 24 hours there were 55 reports. Most recent reports were about website (67%) and save / sync (33%). The last spike in reports was 1 h ago and lasted 30 min. These are user reports from the US, where most people report NetDocuments problems.

In the past 24 hours, 55 user reports came in for NetDocuments. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day. The most recent spike big enough to count as an outage was 1 hour ago. The busiest 15-minute window of the day had 16 reports, about 1 hour ago.
Reports, last hour
21
38% on the hour before
Uptime, 24 h
97.92%
30 min of outage
Last outage
1 h ago
Lasted 30 min
Busiest 15 minutes
16
16 reports, 1 h ago
Last 24 hours

NetDocuments outages and problems

In the past 24 hours, 55 user reports came in for NetDocuments. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.

The most recent spike big enough to count as an outage was 1 hour ago. The busiest 15-minute window of the day had 16 reports, about 1 hour ago.

  • Outage
    Ended 1 h ago
    Lasted 30 min
    16peak reports
This month

NetDocuments in November 2026

Problem reports in November (since 2 November)
55

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for NetDocuments.

  1. Website67%
  2. Save / Sync33%

Share of 3 recent reports that said what was wrong.

World map

Where NetDocuments problem reports come from

The map shows where recent problem reports for NetDocuments came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Map outlines: Natural Earth.

Last 30 days

NetDocuments problem spikes, last 30 days

Since 2 November, NetDocuments had 1 outage spike.

  • Outage
    Mon 2 Nov, 16:45–17:15
    Lasted 30 min
    20peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 2 November 2026. Monthly reports for all services

Troubleshooting

How to fix NetDocuments not working

When NetDocuments itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:

Your browser tries to reach netdocuments.com over your own connection, right now. Nothing is sent to us or stored.

  1. Reload and restart

    Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

  2. Try another connection

    Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not NetDocuments.

  3. Update the app

    Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

Same time

Problems at the same time as NetDocuments

Since 2 November, NetDocuments's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

During the latest spike

NetDocuments: Mon 2 Nov, 16:45 to 17:15

65 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Servers and network

NetDocuments IP address, servers and network

Checking netdocuments.com from our server…

For your site

Put the NetDocuments status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

NetDocuments status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/netdocuments/"><img src="https://isitdownrightnow.app/badge/netdocuments.svg" alt="NetDocuments status" height="20"></a>
Markdown, for README files
[![NetDocuments status](https://isitdownrightnow.app/badge/netdocuments.svg)](https://isitdownrightnow.app/services/netdocuments/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track NetDocuments

The status on this page comes from user-submitted problem reports for NetDocuments, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for NetDocuments, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. NetDocuments doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services

See all 500+ services

Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.