Canadian Revenue Agency (CRA) outages and problems
In the past 24 hours, 15 user reports came in for Canadian Revenue Agency (CRA). Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 19 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Canadian Revenue Agency (CRA) in October 2026
- Problem reports in October (since 28 October)
- 15
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for Canadian Revenue Agency (CRA).
Share of 2 recent reports that said what was wrong.
Canadian Revenue Agency (CRA) problem spikes, last 30 days
Since 28 October, Canadian Revenue Agency (CRA) had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix Canadian Revenue Agency (CRA) not working
Canadian Revenue Agency (CRA) is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach canada.ca over your own connection, right now. Nothing is sent to us or stored.
Try a private browser window
Open an incognito or private window, then sign in to My Account or Represent a Client with the same option you used before. If the page loads, a stale cookie or extension in your normal window is the likely cause.
Clear CRA cookies and site data
Use your browser's site data controls to remove cookies and storage for the CRA site, then allow cookies for it and reload the sign-in page. A stale session cookie can send My Account back to the login screen or stall after the security code.
Turn off VPN and blockers
Disconnect your VPN and pause any ad or tracker blocker, then retry the sign-in or payment screen. These tools can break the redirects used by Sign-In Partner and leave you on a blank page.
Switch browser or device
Use a different browser or a phone on a mobile network, and sign in to the same CRA service with your usual credentials. If that works, the fault sits in the first browser's profile or your home network, so update the browser and remove extensions you no longer use.
While Canadian Revenue Agency (CRA) is down: what to use instead
- CRA phone line Call for account help when the site will not load.
- Certified tax software Prepare your return in certified tax software while the online service is unavailable, then submit it once the agency's systems accept electronic filings again.
- Paper return File on paper by mail if electronic submission keeps failing and you can wait for processing.
- Bank bill payment Pay a CRA bill through your bank's bill payment service when the agency's payment page is down.
What happens when Canadian Revenue Agency (CRA) goes down
The Canada Revenue Agency (CRA) runs federal tax filing, benefit payments, and online accounts for individuals and businesses in Canada. When it goes down, you cannot sign in to My Account, file a return, check a benefit payment, or manage a business account.
Sign-in breaks first. The login page stalls or loops you back, so My Account and My Business Account can fail before you reach any tax or benefit page. NETFILE submissions and payment pages can time out before you get a confirmation, while benefit and direct deposit pages sometimes show stale data. Problems are often partial: one service or one region fails while other pages still load.
Canadian Revenue Agency (CRA) IP address, servers and network
Checking canada.ca from our server…
Canadian Revenue Agency (CRA) FAQ
Is Canadian Revenue Agency (CRA) down right now?
Why does CRA My Account sign me out before I finish?
Why doesn't my CRA payment show in My Account after I paid through online banking?
Why does NETFILE say my access code is invalid?
Why can't I pay with a credit card on CRA My Payment?
Put the Canadian Revenue Agency (CRA) status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/canadian-revenue-agency/"><img src="https://isitdownrightnow.app/badge/canadian-revenue-agency.svg" alt="Canadian Revenue Agency (CRA) status" height="20"></a>[](https://isitdownrightnow.app/services/canadian-revenue-agency/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Canadian Revenue Agency (CRA)
The status on this page comes from user-submitted problem reports for Canadian Revenue Agency (CRA), counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Canadian Revenue Agency (CRA), so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Canadian Revenue Agency (CRA) doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.