Google Slides outages and problems
In the past 24 hours, 2 user reports came in for Google Slides. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 7 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What people can report about Google Slides
What went wrong
What people said was wrong in recent problem reports for Google Slides worldwide.
Share of 1 recent report that said what was wrong, from every country listed below.
Google Slides reports around the world
In the last 24 hours, 5 problem reports about Google Slides came in from 4 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 0 | 2 |
| Belgium | Normal | 0 | 1 |
| Denmark | Normal | 0 | 1 |
| Italy | Normal | 0 | 1 |
| The UK | Normal | 0 | 0 |
| Argentina | Normal | 0 | 0 |
| Australia | Normal | 0 | 0 |
| Austria | Normal | 0 | 0 |
| Brazil | Normal | 0 | 0 |
| Canada | Normal | 0 | 0 |
| Chile | Normal | 0 | 0 |
| Colombia | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 38 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Google Slides problem spikes, last 30 days
Since 28 October, Google Slides had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: no data
- Sun 11 Oct: no data
- Mon 12 Oct: no data
- Tue 13 Oct: no data
- Wed 14 Oct: no data
- Thu 15 Oct: no data
- Fri 16 Oct: no data
- Sat 17 Oct: no data
- Sun 18 Oct: no data
- Mon 19 Oct: no data
- Tue 20 Oct: no data
- Wed 21 Oct: no data
- Thu 22 Oct: no data
- Fri 23 Oct: no data
- Sat 24 Oct: no data
- Sun 25 Oct: no data
- Mon 26 Oct: no data
- Tue 27 Oct: no data
- Wed 28 Oct: 2 reports
- Thu 29 Oct: 6 reports
- Fri 30 Oct: 7 reports
- Sat 31 Oct: 2 reports
- Sun 1 Nov: no data
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US2
- Belgium1
- Denmark1
- Italy1
- The UAE0
- Argentina0
- Austria0
- Australia0
Country history starts on 30 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix Google Slides not working
Google Slides is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach google.com over your own connection, right now. Nothing is sent to us or stored.
Reload the Slides tab
Press Ctrl+R on Windows or Command+R on a Mac. If the deck still hangs, open a private window in Chrome with Ctrl+Shift+N on Windows or Command+Shift+N on a Mac, then sign in again; that rules out a bad cookie or cached script in your normal profile.
Try another presentation
Open a different file from the Slides home screen. If only one deck fails, the likely cause is that file or its sharing settings; use the Share button to check if your account has edit access. A file you cannot edit greys out the editing tools, and a file with no access shows a request access screen.
Disable extensions for Slides
In Chrome, open the three-dot menu, choose Extensions, then Manage Extensions, and switch off every extension with its toggle. Reload the presentation; if it opens, switch extensions on one at a time until the broken one shows itself. Other browsers have a similar extensions page, but the menu names differ.
Clear Slides site data
In Chrome, click the icon left of the address bar, choose Cookies and site data, then Manage cookies and site data and delete the entries for this site. Sign back into your Google account and reopen the presentation. This clears stale login tokens and cached files that can leave the editor on a blank screen.
While Google Slides is down: what to use instead
- Microsoft PowerPoint If you have PowerPoint installed, open your saved .pptx there and keep editing when the browser editor will not load.
- Apple Keynote Keynote imports .pptx files on a Mac or iPhone, so you can make a quick edit and present from Apple hardware.
- LibreOffice Impress Impress opens most .pptx decks on Linux or a work PC without Office, which helps when you need to fix one slide before a meeting.
- Canva Canva works for simple decks when you need a browser editor and a share link.
Fix Google Slides on Windows, Mac, Android and iPhone
Google Slides on Windows
- Fix
- Clear your browser's cache and cookies, or try accessing Google Slides in an Incognito window to rule out extension conflicts. Updating your browser to the latest version can also resolve compatibility issues.
- Check
- Visit the official Google Workspace Status Dashboard to see if Google Slides is experiencing a known service outage. You can also try loading the website on a different browser to check for local issues.
ping google.comTest whether Google Slides's servers replynslookup google.comCheck that Google Slides's DNS resolvestracert google.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadGoogle Slides on Mac
- Fix
- Clear your browser cache and disable extensions in Safari or Chrome that might interfere with Google Slides. Ensuring your macOS browser is fully updated can also resolve loading issues.
- Check
- Check the Google Workspace Status Dashboard to see if Google Slides is down for everyone. Alternatively, try loading the site in a private browsing window to see if the issue is local.
ping -c 4 google.comTest whether Google Slides's servers replynslookup google.comCheck that Google Slides's DNS resolvestraceroute google.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadGoogle Slides on Android
- Fix
- Clear the Google Slides app cache in your device settings, or check the Google Play Store to ensure the application is updated to the latest version.
- Check
- Verify if you can access Google Slides via a mobile browser, or check the Google Workspace Status Dashboard for mobile service disruptions.
Google Slides on iPhone and iPad
- Fix
- Update the Google Slides app through the App Store, or reinstall the app entirely if it continues to crash or fail to load.
- Check
- Open the Google Workspace Status Dashboard in Safari to check for active Google Slides outages, or try accessing your presentations on a different device.
What happens when Google Slides goes down
Google Slides is the browser based deck editor in Google Workspace that you share with classmates or coworkers to build and present slides together in real time. Outages freeze that collaboration.
You notice it first when your deck spins on the loading screen or your edits stop saving although Drive still opens. Comments freeze as well. Because Slides shares login and storage with Docs and Drive, a broad outage can block present mode and image uploads while a small glitch breaks just sharing links. If your file still fails after refresh, check revision history once it returns because recent changes often vanish.
Google Slides IP address, servers and network
- IPv4 addresses
- 142.251.150.119
Show all 8
- 142.251.151.119
- 142.251.152.119
- 142.251.153.119
- 142.251.154.119
- 142.251.155.119
- 142.251.156.119
- 142.251.157.119
- IPv6 addresses
- 2001:4860:4826:7700::
Show all 8
- 2001:4860:4827:7700::
- 2001:4860:4828:7700::
- 2001:4860:4829:7700::
- 2001:4860:482a:7700::
- 2001:4860:482b:7700::
- 2001:4860:482c:7700::
- 2001:4860:482d:7700::
- Network
- AS15169 · Google LLC, registered in the United States
- Served through
- DNS hosted by
- HTTPS certificate
- Issued by Google Trust Services, valid until 30 Dec 2026 (59 days)
- HTTP/3
- Supported
- Our check
- Answered in 128 ms
Checked from our server in Frankfurt, Germany, less than an hour ago, for www.google.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.google.com. Fastest from Amsterdam (53 ms), slowest from Madrid (214 ms). Every location connected through Google LLC (AS15169), using 7 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 77 ms | 142.251.152.119 |
| ViennaAustria | Up | 121 ms | 142.251.155.119 |
| MilanItaly | Up | 76 ms | 142.251.157.119 |
| ParisFrance | Up | 82 ms | 142.251.155.119 |
| AmsterdamNetherlands | Up | 53 ms | 142.251.154.119 |
| MadridSpain | Up | 214 ms | 142.251.151.119 |
| WarsawPoland | Up | 174 ms | 142.251.155.119 |
| Los AngelesUSA | Up | 85 ms | 142.251.153.119 |
| São PauloBrazil | Up | 211 ms | 142.251.151.119 |
| SingaporeSingapore | Up | 57 ms | 142.251.155.119 |
| TokyoJapan | Up | 101 ms | 142.251.150.119 |
Checked with check-host.net from its servers in these cities 16 h ago, for www.google.com. Time is how long each server took to load the page.
Google Slides FAQ
Is Google Slides down right now?
Why does Slides hang on 'Trying to connect' instead of saving?
I shared the link but collaborators still hit 'You need access', what am I missing?
How do I get embedded YouTube video and audio to play in Present mode?
My deck looks fine on laptop but fonts and spacing break on phone, how do I fix it?
How we track Google Slides
The status on this page comes from user-submitted problem reports for Google Slides, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Google Slides, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Google Slides's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.