Is FiberFirst down right now? Live status and outage tracker

FiberFirst outages and problems

In the past 24 hours, 59 user reports came in for FiberFirst. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 11 reports, about 12 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

• Elevated reports
  Ended 12 h ago

  Lasted 30 min
  11peak reports

FiberFirst in October 2026

Problem reports in October (since 27 October)

66

Monthly report for October 2026

What people said was wrong in recent problem reports for FiberFirst, as a share of those reports:

• 77% WiFi
• 23% Broadband Internet

Where FiberFirst problem reports come from

Recent reports came from 11 areas. The most came from around Phoenix, AZ, Omaha, NE and Las Vegas, NV. Share of recent reports by area, named after its biggest town:

• 59% Phoenix, AZ
• 10% Omaha, NE
• 7% Las Vegas, NV
• 7% Dallas, TX
• 7% Austin, TX
• 2% Virginia Beach, VA

From 59 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.

FiberFirst problem spikes, last 30 days

Since 27 October, FiberFirst had 1 outage spike.

• Outage
  Wed 28 Oct, 08:33–09:03

  Lasted 30 min
  14peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services

How to fix FiberFirst not working

FiberFirst is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Reload and restart

   Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

2. Try another connection

   Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not FiberFirst.

3. Update the app

   Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While FiberFirst is down: what to use instead

• Mobile data Your phone's own connection covers messages and maps when the home internet drops.
• Mobile hotspot Turn on the phone's hotspot and connect a laptop if you need to send a file or join a work call.
• Public Wi-Fi A library or cafe network handles email and banking tasks when you can leave home; skip sensitive logins on networks you do not control.
• Neighbor's Wi-Fi Ask a neighbor if you can use their network for quick messages, and keep the load light because it is not your connection.

Problems at the same time as FiberFirst

Since 27 October, FiberFirst's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

FiberFirst IP address, servers and network

Service updates from @FiberFirstUSA

No posts about problems from @FiberFirstUSA in the last 14 days. The latest is from .