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Is CenturyLink down right now? Live status and outage tracker

No, CenturyLink is up.

No widespread outage detected. 28 user reports in the last hour is within the normal range.

Live Last spike 3 h ago Updated just now Data refreshes every 5 minutes

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User reports, last 24 hours, 15 minutes a segment: 90 flowing 5 slow (elevated) 1 jammed (outage)

User reports, last 24 hours

532 reports in total, counted in 15-minute windows

Normal
Elevated
Outage
Usual level

In the last hour, 28 problem reports came in for CenturyLink, against about 24 at this time on a usual day. Over the last 24 hours there were 532 reports, most about wifi (49%) and broadband internet (43%), from 57 areas led by St. Louis, MO and Denver, CO. The last spike in reports was 3 h ago and lasted 20 min. These are user reports from the US, where most people report CenturyLink problems.

Reports, last hour

33% on the hour before

Uptime, 24 h

98.96%

15 min of outage

Last outage

23 h ago

Lasted 1 h

Busiest 15 minutes

22 reports, 24 h ago

Last 24 hours

CenturyLink outages and problems

In the past 24 hours, 532 user reports came in for CenturyLink. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.

The most recent spike big enough to count as an outage was 24 hours ago. The busiest 15-minute window of the day had 22 reports, about 24 hours ago.

Elevated reports

Ended 3 h ago

Lasted 15 min

15peak reports
Elevated reports

Ended 22 h ago

Lasted 30 min

17peak reports
Outage

Ended 23 h ago

Lasted 1 h

22peak reports

This month

CenturyLink in October 2026

Problem reports in October (since 27 October): 588

Monthly report for October 2026

What people said was wrong in recent problem reports for CenturyLink, as a share of those reports:

49% WiFi
43% Broadband Internet
7% Fixed Wireless Internet
1% Email

Report map

Where CenturyLink problem reports come from

Each dot is a group of recent reports; bigger dots, more reports.

Recent reports came from 57 areas. The most came from around St. Louis, MO, Denver, CO and Kansas City, MO. Share of recent reports by area, named after its biggest town:

13% St. Louis, MO
12% Denver, CO
10% Kansas City, MO
8% Phoenix, AZ
7% Minneapolis, MN
6% Seattle, WA

From 536 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.

Last 30 days

CenturyLink problem spikes, last 30 days

Since 27 October, CenturyLink had 1 outage spike and 2 periods of elevated reports. The longest lasted 2 h 25 min, on 27 October.

Elevated reports

Wed 28 Oct, 17:48–18:08

Lasted 20 min

15peak reports
Elevated reports

Wed 28 Oct, 03:00–03:18

Lasted 18 min

14peak reports
Outage

Tue 27 Oct, 20:46–23:11

Lasted 2 h 25 min

41peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services

Troubleshooting

How to fix CenturyLink not working

CenturyLink is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach centurylink.com over your own connection, right now. Nothing is sent to us or stored.

Power-cycle the CenturyLink modem
Unplug the modem's power cord and leave it out for 30 seconds before plugging it back in; if a separate router sits behind it, power that down too and restart it after the modem's lights settle. Leave the service cable connected and test one device after two minutes.
Test Ethernet on the CenturyLink modem
Plug a laptop into a LAN port on the modem with an Ethernet cable, then turn off the laptop's Wi-Fi so the test uses only the wired link. If that connection works, look at the Wi-Fi signal or the device itself before blaming the line.
Renew the PC IP on CenturyLink
On Windows, open Command Prompt as administrator and run `ipconfig /release`, then `ipconfig /renew`; if DNS still fails, run `ipconfig /flushdns` and `netsh winsock reset`, then reboot. This clears a stale lease or a broken local network stack.
Check PPPoE in the CenturyLink modem
Open the modem's admin page using the address on the modem label and find the WAN or Internet setup page. Confirm the connection type matches the account: PPPoE where a username and password are required, or DHCP/IPoE where the line gets an address on its own. Save the settings and reboot the modem after the WAN status shows connected.

While CenturyLink is down: what to use instead

Mobile hotspot Use your phone's hotspot when the home connection drops and you need email or a call.
Public Wi-Fi A library or cafe network helps if you can wait for the trip.
Mobile data Switch your phone to mobile data for quick tasks.
Another broadband provider Ask a nearby provider about a temporary line when repeated outages leave you without a workable connection for days.

Same time

Problems at the same time as CenturyLink

Since 27 October, all 3 of CenturyLink's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of CenturyLink's spikes overlapped one of theirs.

During the latest spike

CenturyLink: Wed 28 Oct, 17:48 to 18:08

30 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report CenturyLink problems

The busiest hour for reports about CenturyLink is 20:00 to 21:00 Central European time, and the busiest day is Wednesday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when CenturyLink goes down

CenturyLink is a home internet and phone provider. Households and small offices rely on it for work and streaming, so when the connection drops, browsing and video calls stop first, and streaming plus any phone service on the same line can go quiet.

The first sign is often a stalled page load or a router that cannot keep a connection, and video calls freeze while streaming drops to a spinner. Faults can be regional. A local problem often looks like slow speeds and repeated disconnects; one device can lose access while another stays online. The status at the top of the page comes from user problem reports in 15-minute windows over the last 24 hours, so it can show a broad pattern while leaving your own line untested.

Servers and network

CenturyLink IP address, servers and network

Checking centurylink.com from our server…

Questions

CenturyLink FAQ

Is CenturyLink down right now?

The status at the top of this page shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. This site does not ping or monitor the service; that reading is a report count, so treat it as a signal about reports only. Restart your router and try a second device; if other sites load there, the trouble is local to your connection.

Why does my CenturyLink modem show a red internet light?

A red internet light usually means the router has no link to the service, so check the cable at the wall and the router first. If the light stays red after a restart, the trouble sits between your router and the network; report it rather than swapping devices.

Can I pay my CenturyLink bill while my internet is down?

You can use mobile data or another connection to sign in and pay through the account site or app. If the payment page times out, wait and try a different browser; your account balance remains available after you sign in again.

Why does the My CenturyLink app keep signing me out?

App sign-outs often come from a session timeout or a password manager clearing the login, so update the app and sign in again over a stable connection. If the account site works in a browser but the app still fails, remove and reinstall the app before you call support.

Why does my CenturyLink DSL light stay off?

A DSL light that stays off means the modem has no sync with the line, so check the phone cable and the jack before you restart the modem. If the light stays off at a second jack, the fault is outside your home and needs a repair ticket.

For your site

Put the CenturyLink status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/centurylink/"><img src="https://isitdownrightnow.app/badge/centurylink.svg" alt="CenturyLink status" height="20"></a>

Markdown, for README files

[![CenturyLink status](https://isitdownrightnow.app/badge/centurylink.svg)](https://isitdownrightnow.app/services/centurylink/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track CenturyLink

The status on this page comes from user-submitted problem reports for CenturyLink, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for CenturyLink, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. CenturyLink doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.