BeFibre outages and problems
User reports, last 24 hours
40 reports in total, counted in 15-minute windows
No problem reports came in for BeFibre in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 40 reports. Most recent reports were about broadband internet (71%) and email (14%). The last spike in reports was 30 h ago and lasted 1 h 18 min. These are user reports from the UK, where most people report BeFibre problems.
- NormalClose to the usual level24 h · 40 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 40 user reports came in for BeFibre. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 15 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
BeFibre in November 2026
- Problem reports in November (since 10 November)
- 132
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for BeFibre.
Share of 7 recent reports that said what was wrong.
Where BeFibre problem reports come from
The map shows where recent problem reports for BeFibre came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
BeFibre problem spikes, last 30 days
Since 10 November, BeFibre had 1 outage spike.
-
Outage
Tue 10 Nov, 20:54–22:12Lasted 1 h 18 min17peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 10 November 2026. Monthly reports for all services
How to fix BeFibre not working
BeFibre is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach be-fibre.co.uk over your own connection, right now. Nothing is sent to us or stored.
Power-cycle the BeFibre router
Unplug the router's power lead from the wall socket, wait 30 seconds, then plug it back in. Leave it for two minutes before you test the connection on your phone and on a wired device.
Forget and rejoin your Wi-Fi
On your phone or laptop, open Settings > Wi-Fi, select your home network, and choose Forget or Forget This Network. Join it again with the Wi-Fi password from the router label, then try another device on the same network.
Test with an Ethernet cable
Plug a laptop into a LAN port on the router with an Ethernet cable and switch off its Wi-Fi. If pages load on the cable, the line is working and your Wi-Fi is the fault; if they fail too, the problem is the router or the line.
Contact BeFibre support
If the wired test fails, use the contact route in your account or order email. Give your name, address, router serial number, and the router lights you see.
While BeFibre is down: what to use instead
- Mobile hotspot Tether your phone to a laptop or tablet for email and banking while the fixed line is out.
- Public Wi-Fi Use a trusted library or cafe network for tasks that can wait until you are away from home.
- Mobile broadband router A separate 4G or 5G router keeps a few devices online if the fibre connection drops for longer.
- Work or school network Use a work or school connection for urgent downloads when you can get to it.
Problems at the same time as BeFibre
Since 10 November, BeFibre's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
BeFibre: Tue 10 Nov, 20:54 to 22:12
- Westpac, outage,05:38 to 11 Nov 08:59
- SFR, outage,11:20 to 21:37
- Cogeco, outage,12:21 to 22:03
- Meu Inss, outage,12:49 to 11 Nov 05:37
- Sunrise, outage,13:50 to 22:30
- GOV.BR, outage,13:51 to 11 Nov 02:35
- Pix, outage,14:47 to 11 Nov 05:34
- Vivo, outage,15:04 to 11 Nov 04:37
122 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
What happens when BeFibre goes down
BeFibre is a UK fibre broadband provider for homes and small businesses. An outage cuts the internet connection at the router, which interrupts remote work, streaming, video calls, and smart devices on the same network.
Reported problems usually start at the broadband link, so pages fail to load while the Wi-Fi signal still looks normal. Wi-Fi can stay up. Video calls freeze first because they need steady upload and download, and streaming drops to low quality or stops. Some faults hit one street or town while the rest of the country works; partial outages can leave email or messaging working while video and cloud apps time out.
BeFibre IP address, servers and network
Checking be-fibre.co.uk from our server…
BeFibre FAQ
Is BeFibre down right now?
Why does my BeFibre Wi-Fi drop in another room?
Can I use my own router with a BeFibre full fibre connection?
Why is my BeFibre installation date still pending?
How do I pay my BeFibre bill if the direct debit fails?
Service updates from @Be_Fibre
No posts about problems from @Be_Fibre in the last 14 days. The latest is from .
Contact BeFibre support
Tip: BeFibre doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the BeFibre status on your site
Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.
<a href="https://isitdownrightnow.app/services/befibre/"><img src="https://isitdownrightnow.app/badge/befibre.svg" alt="BeFibre status" height="20"></a>[](https://isitdownrightnow.app/services/befibre/)A live card with the chart
The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.
<iframe src="https://isitdownrightnow.app/embed/befibre/" title="BeFibre status" width="100%" height="230" style="border:0;max-width:560px" loading="lazy"></iframe>
<p><a href="https://isitdownrightnow.app/services/befibre/">BeFibre status</a> from IsItDownRightNow.app</p><a href="https://isitdownrightnow.app/services/befibre/"><img src="https://isitdownrightnow.app/share/befibre.png" alt="BeFibre status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>[](https://isitdownrightnow.app/services/befibre/)Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.
How we track BeFibre
The status on this page comes from user-submitted problem reports for BeFibre, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for BeFibre, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. BeFibre doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.