Home
Services
Apple Music

Apple Music apple.com

Is Apple Music down right now? Live status and outage tracker

No, Apple Music is up.

No widespread outage detected. 9 user reports in the last hour is within the normal range.

Live Last spike 4 h ago Updated 3 min ago Data refreshes every 5 minutes

Not working for you?

User reports, last 24 hours, 15 minutes a segment: 93 flowing 3 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

203 reports in total, counted in 15-minute windows

Normal
Elevated
Outage
Usual level

In the last hour, 9 problem reports came in for Apple Music, against about 12 at this time on a usual day. Over the last 24 hours there were 203 reports, most about audio streaming (42%) and app (33%), from 55 areas led by Chicago, IL and New York City, NY. The last spike in reports was 4 h ago and lasted 1 h. These are user reports from the US, where most people report Apple Music problems.

In other countries right now: the UK, normal (1 report in the last hour)

Reports, last hour

Same as the hour before

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

14 reports, 4 h ago

Last 24 hours

Apple Music outages and problems

In the past 24 hours, 203 user reports came in for Apple Music. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 14 reports, about 4 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

Elevated reports

Ended 4 h ago

Lasted 1 h

14peak reports

This month

Apple Music in October 2026

Problem reports in October (since 27 October): 213

Monthly report for October 2026

What people said was wrong in recent problem reports for Apple Music, as a share of those reports:

42% Audio Streaming
33% App
18% Server Connection
7% Website

Report map

Where Apple Music problem reports come from

Each dot is a group of recent reports; bigger dots, more reports.

Recent reports came from 55 areas. The most came from around Chicago, IL, New York City, NY and Miami, FL. Share of recent reports by area, named after its biggest town:

5% Chicago, IL
5% New York City, NY
3% Miami, FL
3% Madison, WI
3% San Jose, CA
3% Detroit, MI

From 190 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.

Last 30 days

Apple Music problem spikes, last 30 days

Since 27 October, Apple Music had 1 outage spike.

Outage

Wed 28 Oct, 16:38–17:38

Lasted 1 h

19peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services

Troubleshooting

How to fix Apple Music not working

Apple Music is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach apple.com over your own connection, right now. Nothing is sent to us or stored.

Force quit and reopen Music
On a Face ID iPhone, swipe up from the bottom and hold until the app cards appear, then swipe the Music card up. On a Home button iPhone, double-click the Home button and do the same. Reopen the app and try a song again.
Allow cellular data for Music
Open Settings > Cellular and turn on Music under Cellular Data. If playback fails on mobile data while Wi-Fi works, this switch is the likely cause. Then retry a song on cellular.
Refresh Sync Library
Missing albums or playlists can come from a stale library sync, so open Settings > Music and turn Sync Library off. Wait a short pause, turn it back on, and keep the phone on Wi-Fi while the library reloads. Then open the app and check whether the missing music returns.
Sign out of Media & Purchases
In Settings, tap your name, tap Media & Purchases, then Sign Out. Open Music and start a song so the sign-in prompt appears, then sign back in with the same Apple Account. The step can fix a subscription check that keeps failing.

While Apple Music is down: what to use instead

Spotify Use it when the app will not load a song; a browser stream gets you listening.
YouTube Music Try it if playback stalls at the start of a track, because its browser and mobile app give you another place to press play.
Apple Music web player Open the browser player when the iPhone or Mac app freezes, since it reaches the same library without the installed app.
Local files Play downloaded songs in Files or Finder when streaming fails, so a saved album still works offline.

Same time

Problems at the same time as Apple Music

Since 27 October, Apple Music's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

During the latest spike

Apple Music: Wed 28 Oct, 16:38 to 17:38

51 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Apple Music problems

The busiest hour for reports about Apple Music is 20:00 to 21:00 Central European time, and the busiest day is Wednesday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Apple Music goes down

Apple Music is Apple's subscription streaming service for songs, albums, playlists and radio, used by listeners on iPhone, Android, Mac and Apple Watch. An outage interrupts playback and library access, including the playlists or stations people depend on during commutes and workouts.

Playback breaks first: a track spins without starting or stops mid-song in the app on iPhone, Mac, CarPlay or Android. Library browsing and search can stall next, so albums and playlists may open empty or refuse to load, while downloaded music often keeps playing if the app has it stored and the device is offline. Problems are often partial, hitting one platform or region rather than every listener at once. The status at the top of each page shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours; the site does not ping, probe, poll or monitor the service itself.

Servers and network

Apple Music IP address, servers and network

Checking apple.com from our server…

Questions

Apple Music FAQ

Is Apple Music down right now?

The status at the top of this page shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. This site does not ping or monitor it, so that status reflects reports rather than a live check. To see if the trouble is only on your side, try another app on the same connection and switch between Wi-Fi and cellular; if other devices on another network play the same song, the problem is likely local.

Why do my Apple Music downloads keep disappearing?

Offline music can vanish after a storage cleanup or a sign-out, and a download cut off midway can leave a greyed-out track. That track is incomplete. Check Settings > Music for downloaded items, then re-download a few albums on Wi-Fi and keep the app open until each finishes.

Why does Spatial Audio stop working on my AirPods?

Spatial Audio needs supported AirPods, a compatible iPhone or iPad, Dolby Atmos content, and the right headphone setting, so it can drop out when a track is not mixed for Atmos or when that setting resets. Check Control Center for the Spatial Audio toggle; test with Atmos content.

Why does my Apple Music library not sync between my iPhone and Mac?

Sync Library has to be on with the same Apple ID on both devices, and a failed iCloud Music Library sync can leave playlists stale or missing. Sign out of the Music app and sign back in, then toggle Sync Library and let the library finish updating before you add more songs.

Why was my Family Sharing payment declined for Apple Music?

The family organizer's payment method pays for the group subscription, so a declined card on that account can stop everyone's access. Ask the organizer to update billing in Apple ID settings and clear any unpaid balance before trying again.

For your site

Put the Apple Music status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/apple-music/"><img src="https://isitdownrightnow.app/badge/apple-music.svg" alt="Apple Music status" height="20"></a>

Markdown, for README files

[![Apple Music status](https://isitdownrightnow.app/badge/apple-music.svg)](https://isitdownrightnow.app/services/apple-music/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Apple Music

The status on this page comes from user-submitted problem reports for Apple Music, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Apple Music, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Apple Music doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.