Sosh outages and problems
User reports, last 24 hours
119 reports in total, counted in 15-minute windows
No problem reports came in for Sosh in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 119 reports. There has been no spike in reports since 3 November. These are user reports from France, where most people report Sosh problems.
- NormalClose to the usual level24 h · 119 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 119 user reports came in for Sosh. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 8 reports, about 15 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Sosh in November 2026
- Problem reports in November (since 3 November)
- 125
Monthly report for November 2026
People who report a problem with Sosh to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Site web
- Internet mobile
- SMS
- Appels
- Facturation
- Signal mobile
Sosh problem spikes, last 30 days
Since 3 November, Sosh had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix Sosh not working
Sosh is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach sosh.fr over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Sosh.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Sosh is down: what to use instead
- MySosh app Use the app to check your mobile or box account when the website will not load, if sign-in still works.
- sosh.fr customer area If the app hangs or refuses a login, try the web customer area from a browser on another connection.
- Wi-Fi and messaging apps When mobile data or calls fail, Wi-Fi lets you use WhatsApp, Signal, FaceTime, or email until the line works again.
- Another SIM or landline For urgent calls, use a second French mobile line, a work phone, or a landline rather than waiting on the same connection.
When people report Sosh problems
The busiest hour for reports about Sosh is 11:00 to 12:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.17 reports on an average day
- 01:00 to 02:00: 0 reports on an average day
- 02:00 to 03:00: 0.03 reports on an average day
- 03:00 to 04:00: 0 reports on an average day
- 04:00 to 05:00: 0 reports on an average day
- 05:00 to 06:00: 0 reports on an average day
- 06:00 to 07:00: 0 reports on an average day
- 07:00 to 08:00: 0.04 reports on an average day
- 08:00 to 09:00: 0.05 reports on an average day
- 09:00 to 10:00: 0.29 reports on an average day
- 10:00 to 11:00: 0.32 reports on an average day
- 11:00 to 12:00: 0.52 reports on an average day
- 12:00 to 13:00: 0.22 reports on an average day
- 13:00 to 14:00: 0.34 reports on an average day
- 14:00 to 15:00: 0.44 reports on an average day
- 15:00 to 16:00: 0.22 reports on an average day
- 16:00 to 17:00: 0.1 reports on an average day
- 17:00 to 18:00: 0.45 reports on an average day
- 18:00 to 19:00: 0.41 reports on an average day
- 19:00 to 20:00: 0.15 reports on an average day
- 20:00 to 21:00: 0.17 reports on an average day
- 21:00 to 22:00: 0.21 reports on an average day
- 22:00 to 23:00: 0.16 reports on an average day
- 23:00 to 00:00: 0.06 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0.31 reports on an average Tuesday
- Wednesday: 30 reports on an average Wednesday
- Thursday: 0.62 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
Sosh IP address, servers and network
Checking sosh.fr from our server…
Service updates from @Sosh_fr
No posts about problems from @Sosh_fr in the last 14 days. The latest is from .
Contact Sosh support
Tip: Sosh doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the Sosh status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/sosh/"><img src="https://isitdownrightnow.app/badge/sosh.svg" alt="Sosh status" height="20"></a>[](https://isitdownrightnow.app/services/sosh/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Sosh
The status on this page comes from user-submitted problem reports for Sosh, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Sosh, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Sosh doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.