Sony Interactive Entertainment outages and problems
User reports, last 24 hours
3 reports in total, counted in 15-minute windows
No problem reports came in for Sony Interactive Entertainment in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 3 reports. There has been no spike in reports since 4 November. These are user reports from the US, where most people report Sony Interactive Entertainment problems.
Around the world right now: normal in 5 other countries. By country
- NormalClose to the usual level24 h · 3 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 3 user reports came in for Sony Interactive Entertainment. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 6 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Sony Interactive Entertainment in November 2026
- Problem reports in November (since 4 November)
- 3
Monthly report for November 2026
People who report a problem with Sony Interactive Entertainment to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Login
- Purchases
- Server Connection
- Downloads and updates
- Game Play
- Game Launch
Sony Interactive Entertainment reports around the world
In the last 24 hours, 7 problem reports about Sony Interactive Entertainment came in from 4 countries. Right now reports are at the usual level in every country.
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 0 | 3 |
| The UK | Normal | 0 | 2 |
| Germany | Normal | 0 | 1 |
| Canada | Normal | 0 | 1 |
| The Netherlands | Normal | 0 | 0 |
| Australia | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there.
Sony Interactive Entertainment problem spikes, last 30 days
Since 4 November, Sony Interactive Entertainment had no outage spikes or periods of elevated reports.
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US3
- The UK2
- Canada1
- Germany1
- Australia0
- The Netherlands0
Country history starts on 4 November 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix Sony Interactive Entertainment not working
Sony Interactive Entertainment is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach sonyinteractive.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Sony Interactive Entertainment.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Sony Interactive Entertainment is down: what to use instead
- PlayStation console menus If only the company site is failing, use your PS5 or PS4 home screen to launch installed games and change system settings.
- PlayStation App Use the mobile app for messages, party invites, captures, and store browsing when it still loads on your phone.
- Offline games Single-player games already installed, or games on disc, may still work while online services are having trouble.
- Other game stores Steam, Xbox, and Nintendo eShop can cover game purchases or downloads if you just need something to play elsewhere.
Sony Interactive Entertainment IP address, servers and network
- IPv4 addresses
- 3.173.161.106
Show all 4
- 3.173.161.117
- 3.173.161.22
- 3.173.161.41
- IPv6
- Not offered
- Network
- AS16509 · Amazon.com, Inc., registered in the United States
- Served through
- Amazon CloudFront · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- Amazon Route 53
- HTTPS certificate
- Issued by Amazon, valid until 19 Jan 2027 (74 days)
- HTTP/3
- Supported
- Our check
- Answered in 516 ms
Checked from our server in Frankfurt, Germany, less than an hour ago, for sonyinteractive.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Contact Sony Interactive Entertainment support
Tip: Sony Interactive Entertainment doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the Sony Interactive Entertainment status on your site
Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.
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The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.
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<p><a href="https://isitdownrightnow.app/services/sony-interactive-entertainment/">Sony Interactive Entertainment status</a> from IsItDownRightNow.app</p><a href="https://isitdownrightnow.app/services/sony-interactive-entertainment/"><img src="https://isitdownrightnow.app/share/sony-interactive-entertainment.png" alt="Sony Interactive Entertainment status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>[](https://isitdownrightnow.app/services/sony-interactive-entertainment/)Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.
How we track Sony Interactive Entertainment
The status on this page comes from user-submitted problem reports for Sony Interactive Entertainment, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Sony Interactive Entertainment, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Sony Interactive Entertainment doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.