MUBI outages and problems
No user reports came in for MUBI in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
MUBI in November 2026
- Problem reports in November
- 0
Monthly report for November 2026
People who report a problem with MUBI to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Login
- App
- Server Connection
- Video Streaming
MUBI reports around the world
In the last 24 hours, 1 problem report about MUBI came in from one country. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| Colombia | Normal | 0 | 1 |
| The US | Normal | 0 | 0 |
| Argentina | Normal | 0 | 0 |
| Australia | Normal | 0 | 0 |
| Austria | Normal | 0 | 0 |
| Belgium | Normal | 0 | 0 |
| Brazil | Normal | 0 | 0 |
| Canada | Normal | 0 | 0 |
| Chile | Normal | 0 | 0 |
| Croatia | Normal | 0 | 0 |
| Czechia | Normal | 0 | 0 |
| Denmark | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 37 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
MUBI problem spikes, last 30 days
Since 5 October, MUBI had no outage spikes or periods of elevated reports.
- Mon 5 Oct: 0 reports
- Tue 6 Oct: 0 reports
- Wed 7 Oct: 0 reports
- Thu 8 Oct: 0 reports
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 0 reports
- Thu 29 Oct: 0 reports
- Fri 30 Oct: 0 reports
- Sat 31 Oct: 0 reports
- Sun 1 Nov: 0 reports
- Mon 2 Nov: 0 reports
- Tue 3 Nov: 0 reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- Italy2
- Canada1
- Colombia1
- Germany1
- The Netherlands1
- The UAE0
- Argentina0
- Austria0
Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services
How to fix MUBI not working
MUBI is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach mubi.com over your own connection, right now. Nothing is sent to us or stored.
Force quit MUBI
On Android, open Settings > Apps > MUBI > Force stop; on iPhone, close the app from the app switcher and reopen it. A full quit clears a stuck player; leaving the app in the background can keep the same fault.
Sign out of MUBI and back in
On mubi.com, click your profile icon and choose Sign out; in the app, open the account section and choose Sign out. Sign in again. A fresh session clears a stuck library or a title that will not start.
Turn off VPN or proxy for MUBI
Disable any VPN or proxy in your device settings, then reopen the app or reload mubi.com. The service uses your country to decide which catalogue and playback rights apply; a tunnel can leave you with a blank library or a title that refuses to play.
Send details to MUBI help centre
Open the MUBI help centre and send the device name, app version, the title that failed, and any error text you saw. Include the steps you already tried; support needs that history to tell a single-device fault from a wider problem.
While MUBI is down: what to use instead
- Website in a browser If the app on your TV or phone won't load, try the MUBI website in a desktop browser, because sometimes only one app is broken while the web player still streams.
- Downloaded films Films you already saved for offline viewing in the iOS or Android app should still play.
- Kanopy Sign in with a participating public library or university card to stream arthouse, classic and documentary titles while you wait.
- The Criterion Channel In the US and Canada it covers similar ground, with classic and world cinema grouped into curated series.
Fix MUBI on Windows, Mac, Android and iPhone
MUBI on Windows
- Fix
- To fix Mubi on Windows, clear your web browser's cache and cookies, or try disabling hardware acceleration in your browser settings. You can also try accessing the Mubi website using an alternative browser.
- Check
- To check if Mubi is down on Windows, try opening the website in an Incognito window or check if other video streaming sites load correctly.
ping mubi.comTest whether Mubi's servers replynslookup mubi.comCheck that Mubi's DNS resolvestracert mubi.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadMUBI on Mac
- Fix
- If Mubi is not working on your Mac, clear your Safari or Chrome browsing history and disable any active browser extensions that might block playback. You can also try restarting your browser.
- Check
- Check if Mubi is down on Mac by attempting to load the site in a private browsing window or testing your internet connection. If the page fails to load only for Mubi, the platform's servers may be offline.
ping -c 4 mubi.comTest whether Mubi's servers replynslookup mubi.comCheck that Mubi's DNS resolvestraceroute mubi.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadMUBI on Android
- Fix
- Fix Mubi on Android by clearing the app's cache and data in your device settings or checking the Google Play Store for any pending updates. Reinstalling the Mubi app can also resolve persistent playback errors.
- Check
- To see if Mubi is down on Android, check if you can stream content on other apps or try loading the Mubi website on your mobile browser. If only the app fails, the issue may be local.
MUBI on iPhone and iPad
- Fix
- Fix Mubi on iOS by force-closing the app and restarting your iPhone or iPad, then checking the App Store for the latest Mubi update. If issues persist, delete and reinstall the Mubi app.
- Check
- Check if Mubi is down on iOS by switching from Wi-Fi to cellular data to see if the app loads. If other apps stream fine but Mubi fails to connect, the service is likely down.
What happens when MUBI goes down
MUBI is a subscription streaming service for curated films, with a website and apps for phones, tablets, smart TVs and web browsers. People in the UK who watch its catalogue rely on it, and an outage interrupts browsing titles and starting playback.
A bad spell starts with the site or app hanging on a loading screen, then signing in fails and the catalogue will not open. Playback breaks after that. You may get into the app only to find a film stalls at the start or stops partway through, while search and your saved list do not respond. Trouble can be partial: the website may work while a TV app fails, and one UK connection may struggle while another plays fine; the status at the top of each page compares reports from people using the service with the usual level in 15-minute windows over the last 24 hours, so a partial fault can show even when the service is not down for everyone.
MUBI IP address, servers and network
- IPv4 addresses
- 23.20.35.189
Show all 3
- 3.230.55.151
- 52.200.77.171
- IPv6
- Not offered
- Network
- AS14618 · Amazon.com, Inc., registered in the United States
- Served through
- Amazon Web Services
- DNS hosted by
- Amazon Route 53
- HTTPS certificate
- Issued by Amazon, valid until 18 May 2027 (195 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 673 ms
Checked from our server in Frankfurt, Germany, 26 h ago, for mubi.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from mubi.com. Fastest from Los Angeles (195 ms), slowest from Singapore (693 ms). Every location connected through Amazon.com, Inc. (AS14618), using 3 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 302 | 278 ms | 23.20.35.189 |
| ViennaAustria | Up · HTTP 302 | 338 ms | 52.200.77.171 |
| MilanItaly | Up · HTTP 302 | 302 ms | 3.230.55.151 |
| ParisFrance | Up · HTTP 302 | 299 ms | 52.200.77.171 |
| AmsterdamNetherlands | Up · HTTP 302 | 260 ms | 23.20.35.189 |
| MadridSpain | Up · HTTP 302 | 254 ms | 23.20.35.189 |
| WarsawPoland | Up · HTTP 302 | 367 ms | 3.230.55.151 |
| Los AngelesUSA | Up · HTTP 302 | 195 ms | 52.200.77.171 |
| São PauloBrazil | Up · HTTP 302 | 392 ms | 3.230.55.151 |
| SingaporeSingapore | Up · HTTP 302 | 693 ms | 23.20.35.189 |
| TokyoJapan | Up · HTTP 302 | 580 ms | 3.230.55.151 |
Checked with check-host.net from its servers in these cities 26 h ago, for mubi.com. Time is how long each server took to load the page.
MUBI FAQ
Is MUBI down right now?
Why does MUBI say a film is unavailable in my country?
Why does the MUBI app keep buffering or showing a playback error on my TV?
Why did my MUBI subscription not start after I paid?
Can I download MUBI films to watch offline?
Service updates from @mubi
No posts about problems from @mubi in the last 14 days. The latest is from .
How we track MUBI
The status on this page comes from user-submitted problem reports for MUBI, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for MUBI, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. MUBI doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.