Hide.me VPN outages and problems
In the past 24 hours, 2 user reports came in for Hide.me VPN. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 1 report, about 21 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What people can report about Hide.me VPN
People who report a problem with Hide.me VPN to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Login
- App
- Connecting to VPN
Hide.me VPN reports around the world
In the last 24 hours, 5 problem reports about Hide.me VPN came in from 2 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 0 | 4 |
| Ireland | Normal | 0 | 1 |
| Australia | Normal | 0 | 0 |
| Canada | Normal | 0 | 0 |
| Croatia | Normal | 0 | 0 |
| New Zealand | Normal | 0 | 0 |
| The Philippines | Normal | 0 | 0 |
| Singapore | Normal | 0 | 0 |
| The UK | Normal | 0 | 0 |
| Egypt | Normal | 0 | 0 |
| Austria | Normal | 0 | 0 |
| Belgium | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 29 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Hide.me VPN problem spikes, last 30 days
Since 29 October, Hide.me VPN had no outage spikes or periods of elevated reports.
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US6
- Germany1
- Indonesia1
- Ireland1
- Mexico1
- Argentina0
- Austria0
- Australia0
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 29 October 2026. Monthly reports for all services
How to fix Hide.me VPN not working
Hide.me VPN is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach hide.me over your own connection, right now. Nothing is sent to us or stored.
Check for a Hide.me VPN outage
Open the status page and look at the top of the page. It shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours; the site does not ping or probe the service itself. If reports are high, the issue may be on the provider side, so wait and try again later.
Switch server location and protocol
Pick another location. Open the app, choose a different city from the Locations list, and connect again, because one server can fail while others work. If that fails, open Settings and choose Protocol, then switch to WireGuard or OpenVPN.
Turn off kill switch or split tunneling
Open Settings and look at Kill Switch and Split Tunneling. Turn off the kill switch for a test, or remove the app from split tunneling if you added it, then connect again. These settings can block traffic when the tunnel drops or when an app is excluded by mistake.
Reinstall the Hide.me VPN app
Remove the app and restart your device. Install the latest build from the same store or installer you used before, then contact support through the help centre at https://hide.me/support if it still fails.
While Hide.me VPN is down: what to use instead
- Another server location When one location hangs on connecting or times out, pick a different city from the server list, because a single overloaded node can fail while the rest of the network still works.
- A different protocol Switch from WireGuard to IKEv2 or OpenVPN in the app settings if you're on hotel or office Wi-Fi that blocks VPN traffic.
- Browser extension For plain browsing, the Hide.me extension for Chrome or Firefox covers only browser traffic and may connect when the desktop app won't.
- Proton VPN If the whole service is out, its free tier is quick to install and covers you while you wait.
Fix Hide.me VPN on Windows, Mac, Android and iPhone
Hide.me VPN on Windows
- Fix
- Restart the Hide.me VPN app and try switching the connection protocol to WireGuard or IKEv2 in the settings. If issues persist, reinstall the Hide.me TAP adapter via the Windows Device Manager or reinstall the app.
- Check
- Check if the Hide.me VPN client is stuck on 'Connecting' or displays a specific connection error code. You can also verify if your internet works normally when the VPN is disconnected.
ping hide.meTest whether Hide.me VPN's servers replynslookup hide.meCheck that Hide.me VPN's DNS resolvestracert hide.meTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadHide.me VPN on Mac
- Fix
- Restart the Hide.me VPN app and ensure you have granted the required system permissions for VPN configurations in macOS System Settings. Switching the protocol in the app settings can also resolve connection failures.
- Check
- Open the Hide.me VPN app to see if the status indicator fails to turn green or displays a connection error. Verify if you can access websites with the VPN turned off.
ping -c 4 hide.meTest whether Hide.me VPN's servers replynslookup hide.meCheck that Hide.me VPN's DNS resolvestraceroute hide.meTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadHide.me VPN on Android
- Fix
- Clear the Hide.me VPN app cache in your Android settings and disable battery optimization for the app. If connection issues continue, reinstall the app from the Google Play Store.
- Check
- Look for a connection failure notification from Hide.me VPN or check if the app status remains disconnected. Test your mobile data or Wi-Fi connection with the VPN disabled.
Hide.me VPN on iPhone and iPad
- Fix
- Delete and reinstall the Hide.me VPN app from the App Store to reset the iOS VPN profile. You can also try toggling your Wi-Fi connection or switching servers within the app.
- Check
- Check if the VPN icon is missing from your iOS status bar when connected, or open the Hide.me VPN app to check for errors. Verify your internet connection in Safari with the VPN turned off.
What happens when Hide.me VPN goes down
Hide.me VPN is a service that routes your internet traffic through encrypted servers. You rely on it on phones and computers to keep browsing private and reach sites blocked in your region, so an outage cuts off that tunnel and leaves apps and sites unable to load.
The first sign is a stall on connecting. If a tunnel was already active, it drops first, and the kill switch can then block all internet traffic until you disconnect or pick another server, which looks like a full outage on your device. Split tunneling and DNS lookups may break too, so some apps lose access while others still load. Problems are often partial or regional; one server or country endpoint can fail while other locations keep working.
Hide.me VPN IP address, servers and network
- IPv4 address
- 51.195.100.161
- IPv6
- Not offered
- Network
- AS16276 · OVH SAS, registered in France
- DNS hosted by
- its own name servers (hide.me)
- HTTPS certificate
- Issued by DigiCert Inc, valid until 29 Mar 2027 (148 days)
- HTTP/3
- Supported
- Our check
- Answered in 178 ms
Checked from our server in Frankfurt, Germany, 2 days ago, for hide.me. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from hide.me. Fastest from Frankfurt (46 ms), slowest from Singapore (1,080 ms). The answers came through 2 networks: OVH SAS (AS16276) and DigitalOcean, LLC (AS14061).
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 302 | 46 ms | 51.195.100.161OVH SAS |
| ViennaAustria | Up · HTTP 302 | 86 ms | 51.195.100.161OVH SAS |
| MilanItaly | Up · HTTP 302 | 55 ms | 51.195.100.161OVH SAS |
| ParisFrance | Up · HTTP 302 | 79 ms | 51.195.100.161OVH SAS |
| AmsterdamNetherlands | Up · HTTP 302 | 115 ms | 51.195.100.161OVH SAS |
| MadridSpain | Up · HTTP 302 | 138 ms | 51.195.100.161OVH SAS |
| WarsawPoland | Up · HTTP 302 | 109 ms | 51.195.100.161OVH SAS |
| Los AngelesUSA | Up · HTTP 302 | 203 ms | 165.227.5.53DigitalOcean, LLC |
| São PauloBrazil | Up · HTTP 302 | 698 ms | 51.195.100.161OVH SAS |
| SingaporeSingapore | Up · HTTP 302 | 1,080 ms | 51.195.100.161OVH SAS |
| TokyoJapan | Up · HTTP 302 | 496 ms | 15.235.210.6OVH SAS |
Checked with check-host.net from its servers in these cities 2 days ago, for hide.me. Time is how long each server took to load the page.
Hide.me VPN FAQ
Is Hide.me VPN down right now?
Why does the Hide.me VPN app say authentication failed even with the right password?
Why does Hide.me VPN keep disconnecting on my phone?
Why does the kill switch in Hide.me VPN block my internet after I close the app?
Can I use one Hide.me account on several devices at once?
How we track Hide.me VPN
The status on this page comes from user-submitted problem reports for Hide.me VPN, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Hide.me VPN, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Hide.me VPN doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.