Is SurveyMonkey down right now? Live status and outage tracker

SurveyMonkey outages and problems

In the past 24 hours, 47 user reports came in for SurveyMonkey. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.

The most recent spike big enough to count as an outage was 3 hours ago. The busiest 15-minute window of the day had 43 reports, about 3 hours ago.

• Outage
  Ended 3 h ago

  Lasted 15 min
  43peak reports

SurveyMonkey in October 2026

Problem reports in October (since 28 October)

47

Monthly report for October 2026

What people said was wrong in recent problem reports for SurveyMonkey, as a share of those reports:

• 100% Website

Where SurveyMonkey problem reports come from

Recent reports came from 22 areas. The most came from around New York City, NY, Minneapolis, MN and San Jose, CA. Share of recent reports by area, named after its biggest town:

• 11% New York City, NY
• 9% Minneapolis, MN
• 9% San Jose, CA
• 6% Washington, DC
• 6% Chicago, IL
• 4% Lowell, MA

From 47 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.

SurveyMonkey problem spikes, last 30 days

Since 28 October, SurveyMonkey had 1 outage spike.

• Outage
  Wed 28 Oct, 18:12–18:42

  Lasted 30 min
  45peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

How to fix SurveyMonkey not working

SurveyMonkey is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Reload and restart

   Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

2. Try another connection

   Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not SurveyMonkey.

3. Update the app

   Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While SurveyMonkey is down: what to use instead

• Google Forms Use it to build a simple questionnaire and share the link when you need responses in a spreadsheet.
• Microsoft Forms It helps when your workplace already uses Microsoft 365 and you need a form plus summary charts without a new account.
• Jotform Pick it for template-heavy surveys, such as event feedback or job applications, when you need to rebuild a form in a hurry.
• Typeform Choose it for one-question-at-a-time surveys when a conversational layout suits your audience better than a long page.

Problems at the same time as SurveyMonkey

Since 28 October, SurveyMonkey's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

SurveyMonkey IP address, servers and network

Service updates from @SurveyMonkey

No posts about problems from @SurveyMonkey in the last 14 days. The latest is from .