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NHS England england.nhs.uk

Is NHS England down right now? Live status and outage tracker

No, NHS England is up.

No widespread outage detected. 7 user reports in the last hour is within the normal range.

Live Last spike Data refreshes every 5 minutes
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User reports, last 24 hours, 15 minutes a segment: 91 flowing, 4 slow (elevated), 1 jammed (outage)

User reports, last 24 hours

238 reports in total, counted in 15-minute windows

In the last hour, 7 problem reports came in for NHS England, against about 4 at this time on a usual day. Over the last 24 hours there were 238 reports. Most recent reports were about app (46%) and website (24%). The last spike in reports was 19 h ago and lasted 45 min. These are user reports from the UK, where most people report NHS England problems.

In the past 24 hours, 238 user reports came in for NHS England. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day. The most recent spike big enough to count as an outage was 24 hours ago. The busiest 15-minute window of the day had 13 reports, about 24 hours ago.
Reports, last hour
7
None the hour before
Uptime, 24 h
98.96%
15 min of outage
Last outage
23 h ago
Lasted 45 min
Busiest 15 minutes
13
13 reports, 24 h ago
Last 24 hours

NHS England outages and problems

In the past 24 hours, 238 user reports came in for NHS England. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.

The most recent spike big enough to count as an outage was 24 hours ago. The busiest 15-minute window of the day had 13 reports, about 24 hours ago.

  • Elevated reports
    Ended 19 h ago
    Lasted 45 min
    10peak reports
  • Outage
    Ended 23 h ago
    Lasted 45 min
    13peak reports
This month

NHS England in October 2026

Problem reports in October (since 28 October)
273

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for NHS England.

  1. App46%
  2. Website24%
  3. Login13%
  4. Appointments13%
  5. Records4%

Share of 46 recent reports that said what was wrong.

World map

Where NHS England problem reports come from

The map shows where recent problem reports for NHS England came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Map outlines: Natural Earth.

Last 30 days

NHS England problem spikes, last 30 days

Since 28 October, NHS England had 2 outage spikes. The longest lasted 1 h 7 min, on 28 October.

  • Outage
    Wed 28 Oct, 14:28–15:13
    Lasted 45 min
    14peak reports
  • Outage
    Wed 28 Oct, 09:35–10:43
    Lasted 1 h 7 min
    16peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix NHS England not working

NHS England is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach england.nhs.uk over your own connection, right now. Nothing is sent to us or stored.

  1. Try the NHS England page on another network

    Turn off Wi-Fi in Control Center on iPhone or Quick Settings on Android, then reload the page over mobile data. If it still fails on both connections, the problem is more likely on your device or account than on the network.

  2. Open the NHS England site in private mode

    In Chrome, open the three-dot menu and choose New Incognito window; in Safari, choose File > New Private Window. Sign in again on the NHS England site and check whether the page loads. A private window skips saved cookies and extensions, so it shows whether that data is causing the failure.

  3. Clear stored data for the site

    On iPhone, go to Settings > Safari > Advanced > Website Data and delete the NHS site's data. In Chrome, open Settings > Privacy and security > Clear browsing data and choose Cookies and other site data plus Cached images and files. Close and reopen the browser, then sign in again.

  4. Reset your NHS login password

    On the NHS login screen, use the Forgot password link and follow the email or phone prompt. If the message does not arrive, check your spam folder and confirm the address on the account; then sign in with the new password or try the service on another device if the page still stalls.

While NHS England is down: what to use instead

  • NHS 111 online Use it for urgent medical advice when the NHS website or app will not load and you can answer questions on a phone or computer.
  • NHS 111 by phone Call 111 when the online route fails.
  • NHS App Use the app for repeat prescriptions and appointments when the website is the part that fails.
  • GP surgery phone Ring your GP surgery for appointments or prescription queries if the online service will not load.
Same time

Problems at the same time as NHS England

Since 28 October, all 2 of NHS England's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of NHS England's spikes overlapped one of theirs.

During the latest spike

NHS England: Wed 28 Oct, 14:28 to 15:13

76 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report NHS England problems

The busiest hour for reports about NHS England is 09:00 to 10:00 Central European time, and the busiest day is Wednesday.

By hour of the day

  • 00:00 to 01:00: 0.27 reports on an average day
  • 01:00 to 02:00: 0 reports on an average day
  • 02:00 to 03:00: 0 reports on an average day
  • 03:00 to 04:00: 0 reports on an average day
  • 04:00 to 05:00: 0 reports on an average day
  • 05:00 to 06:00: 0 reports on an average day
  • 06:00 to 07:00: 0 reports on an average day
  • 07:00 to 08:00: 0.23 reports on an average day
  • 08:00 to 09:00: 0.43 reports on an average day
  • 09:00 to 10:00: 1.2 reports on an average day
  • 10:00 to 11:00: 0.3 reports on an average day
  • 11:00 to 12:00: 0.96 reports on an average day
  • 12:00 to 13:00: 1.1 reports on an average day
  • 13:00 to 14:00: 0.98 reports on an average day
  • 14:00 to 15:00: 0.72 reports on an average day
  • 15:00 to 16:00: 0.88 reports on an average day
  • 16:00 to 17:00: 0.74 reports on an average day
  • 17:00 to 18:00: 0.48 reports on an average day
  • 18:00 to 19:00: 0.34 reports on an average day
  • 19:00 to 20:00: 0.21 reports on an average day
  • 20:00 to 21:00: 0.09 reports on an average day
  • 21:00 to 22:00: 0.31 reports on an average day
  • 22:00 to 23:00: 0.14 reports on an average day
  • 23:00 to 00:00: 0.1 reports on an average day

By day of the week

  • Monday: 0 reports on an average Monday
  • Tuesday: 0 reports on an average Tuesday
  • Wednesday: 64 reports on an average Wednesday
  • Thursday: 6.5 reports on an average Thursday
  • Friday: 0 reports on an average Friday
  • Saturday: 0 reports on an average Saturday
  • Sunday: 0 reports on an average Sunday

Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when NHS England goes down

NHS England oversees the publicly funded health service in England, and its online services include the NHS App, the NHS website, NHS login, and 111 online. Patients and GP practice staff rely on those services for appointments, prescriptions, records, and urgent advice, so an outage interrupts care that people expect to handle without a phone call.

Sign-in often fails first: the NHS App hangs on its loading screen, NHS login rejects a correct password, the NHS website shows a problem page, and the app's home screen stays blank. Appointment slots then won't load, or a repeat prescription request refuses to send, even when the app itself opens. A 111 online session can stop before it gives advice, or a local GP practice's booking link can fail while the rest of the app works. Regional faults happen too.

Servers and network

NHS England IP address, servers and network

Checking england.nhs.uk from our server…

Questions

NHS England FAQ

Is NHS England down right now?
The status at the top of this page shows whether user problem reports for NHS England are above their usual level. To tell whether the problem is only on your side, try another site, switch from Wi-Fi to mobile data, open the page in a second browser, and try a different device. If it fails only on one device while other things work, the issue is local to you.

The NHS App signed me out while I was opening my GP record. What should I try?
The app can sign you out after a period of inactivity, and a weak connection can make the fresh sign-in fail. Try a stable connection and sign in on another device. If it still will not open, your GP surgery controls record access and can check your online account settings.

NHS 111 online keeps stopping on the questions page. Is my connection the problem?
A dropped connection can make the page lose its place, and a tab left open too long can do the same. Reload once on a stable connection and try a different browser. If it still stops, call 111 and explain the symptoms.

My repeat prescription button is missing from the NHS App. Can my GP surgery fix it?
Repeat prescription ordering depends on your GP surgery enabling online requests, so the button can be missing even when the app works. Sign out and back in to confirm you are using the right account. Your surgery can confirm your online access.

NHS login cannot confirm my identity. What can I do next?
The service matches the details you enter against identity records, and a small mismatch in your name, date of birth, address, or photo ID can stop the check. Try again on a stable connection and in a different browser, typing your details as they appear on your ID. If it still fails, ask NHS login support to check your identity another way.
For your site

Put the NHS England status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

NHS England status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/nhsengland/"><img src="https://isitdownrightnow.app/badge/nhsengland.svg" alt="NHS England status" height="20"></a>
Markdown, for README files
[![NHS England status](https://isitdownrightnow.app/badge/nhsengland.svg)](https://isitdownrightnow.app/services/nhsengland/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track NHS England

The status on this page comes from user-submitted problem reports for NHS England, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for NHS England, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. NHS England doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services

See all 500+ services

Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.