American Airlines outages and problems
In the past 24 hours, 43 user reports came in for American Airlines. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 4 reports, about 20 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
American Airlines in October 2026
- Problem reports in October (since 27 October)
- 48
Monthly report for October 2026
What people said was wrong in recent problem reports for American Airlines, as a share of those reports:
- 40% App
- 20% Check-in
- 20% Login
- 20% Website
Where American Airlines problem reports come from
Recent reports came from 21 areas. The most came from around Chicago, IL, Dallas, TX and Los Angeles, CA. Share of recent reports by area, named after its biggest town:
- 13% Chicago, IL
- 11% Dallas, TX
- 7% Los Angeles, CA
- 7% Miami, FL
- 7% New York City, NY
- 4% Washington, DC
From 45 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
American Airlines problem spikes, last 30 days
Since 27 October, American Airlines had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix American Airlines not working
American Airlines is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach aa.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not American Airlines.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While American Airlines is down: what to use instead
- American Airlines website Use the website to check in or load a boarding pass when the app stalls on the sign-in screen or will not open your trip.
- Airport kiosk At the airport, a self-service kiosk can print a boarding pass or bag tag.
- Reservations phone line Call reservations to change a flight or ask about a disrupted trip when the app and website both fail.
- Help centre The help centre lists contact options and answers for baggage and refunds if you need a route that does not depend on the app.
American Airlines IP address, servers and network
Checking aa.com from our server…
Service updates from @AmericanAir
No posts about problems from @AmericanAir in the last 14 days. The latest is from .
How we track American Airlines
The status on this page comes from user-submitted problem reports for American Airlines, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for American Airlines, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from American Airlines's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.