Frame.io outages and problems
In the past 24 hours, 9 user reports came in for Frame.io. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 1 report, about 24 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Frame.io in October 2026
- Problem reports in October (since 27 October)
- 13
Monthly report for October 2026
What people said was wrong in recent problem reports for Frame.io, as a share of those reports:
- 50% Login
- 50% Website
Where Frame.io problem reports come from
Recent reports came from 8 areas. The most came from around New York City, NY, Oklahoma City, OK and Los Angeles, CA. Share of recent reports by area, named after its biggest town:
- 25% New York City, NY
- 17% Oklahoma City, OK
- 17% Los Angeles, CA
- 8% Nashville, TN
- 8% Dallas, TX
- 8% Austin, TX
From 12 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Frame.io problem spikes, last 30 days
Since 27 October, Frame.io had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Frame.io not working
Frame.io is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach frame.io over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Frame.io.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Frame.io is down: what to use instead
- Dropbox Replay Dropbox Replay fits when the cut already sits in Dropbox and you need comments tied to specific frames.
- Vimeo Vimeo gives you a private video link and comments while reviewers watch.
- Google Drive Google Drive works for a quick handoff: upload the file and set link sharing so reviewers can leave notes in the file comments.
- YouTube YouTube is enough when you only need playback and timestamped comments on an unlisted video, though it will not give you formal approval steps.
Frame.io IP address, servers and network
Checking frame.io from our server…
Service updates from @Frame_io
No posts about problems from @Frame_io in the last 14 days. The latest is from .
Put the Frame.io status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/frameio/"><img src="https://isitdownrightnow.app/badge/frameio.svg" alt="Frame.io status" height="20"></a>[](https://isitdownrightnow.app/services/frameio/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Frame.io
The status on this page comes from user-submitted problem reports for Frame.io, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Frame.io, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Frame.io doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.