Jira outages and problems
In the past 24 hours, 1 user report came in for Jira. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 1 report, about 16 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What Jira's status page says
Checking jira-software.status.atlassian.com…
Jira in October 2026
- Problem reports in October (since 5 October)
- 4
Monthly report for October 2026
People who report a problem with Jira to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Login
- App
- Server connection
- API
- Dashboard
- Integrations
- Lag
Jira problem spikes, last 30 days
Since 5 October, Jira had no outage spikes or periods of elevated reports.
- Wed 23 Sep: no data
- Thu 24 Sep: no data
- Fri 25 Sep: no data
- Sat 26 Sep: no data
- Sun 27 Sep: no data
- Mon 28 Sep: no data
- Tue 29 Sep: no data
- Wed 30 Sep: no data
- Thu 1 Oct: no data
- Fri 2 Oct: no data
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: 0 reports
- Tue 6 Oct: 0 reports
- Wed 7 Oct: 0 reports
- Thu 8 Oct: 0 reports
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 4 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: no data
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026, when our archive began. Monthly reports for all services
How to fix Jira not working
Jira is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Read the live tracker first
The status line reads operational, and uptime over the past 24 hours sat at 100.00% with 1 report logged since yesterday. If you searched is Jira down or is Jira down right now, that line answers you faster than a dozen hard refreshes ever will. Trust the tracker first.
Reset the browser session
Jira not working today often looks like a board that loads halfway or a spinner that never lets go of the backlog, and a stale session sits behind a lot of it. Clear cookies for your atlassian.net domain, then sign in fresh. Open an incognito window next. Extensions and cached JavaScript stay out of the request there, which shows you the real failure rather than a cached one.
Cross-check status.atlassian.com
Atlassian runs its own incident board. Check status.atlassian.com whenever our Jira down detector graph spikes, because per-product notices there name whether Cloud or Data Center carries the fault and separate a Jira outage today 2026 from a sitewide Atlassian failure. Our tracker last confirmed a full outage more than 24 hours ago, so compare both timelines when the graphs disagree.
Check your connection and DNS
Jira network status can break on your end even when ours reads clean, so test your own path before you blame Atlassian. Ping your site URL or run traceroute to it, then flush DNS with ipconfig /flushdns on Windows or sudo dscacheutil -flushcache on a Mac. Try your phone as well. If Jira loads over mobile data while the office connection times out, the block lives in your proxy or firewall, and is Jira working becomes a question for your IT team.
Fix Jira on Windows, Mac, Android and iPhone
Jira on Windows
- Fix
- Clear your browser cache and cookies, or try accessing Jira in an incognito window. Ensure your firewall or network security software is not blocking Atlassian domains.
- Check
- Visit the official Atlassian Status page to see if Jira is experiencing a widespread outage. You can also check if the Jira login page loads on a different browser.
ping jira.comTest whether Jira's servers replynslookup jira.comCheck that Jira's DNS resolvestracert jira.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadJira on Mac
- Fix
- Clear your browser cache or restart the Jira macOS desktop app if you are using it. Turn off any active VPNs or custom proxy configurations that might block your connection to Jira.
- Check
- Check the Atlassian Status page for ongoing Jira disruptions. If other websites load normally but Jira does not, the service is likely down.
ping -c 4 jira.comTest whether Jira's servers replynslookup jira.comCheck that Jira's DNS resolvestraceroute jira.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadJira on Android
- Fix
- Force stop the Jira app, clear its cache in your Android settings, or reinstall it from the Google Play Store. Switching from Wi-Fi to mobile data can also bypass local network issues.
- Check
- Open your mobile browser and check the Atlassian Status page for Jira outages. If the app fails to load while other internet-dependent apps work, Jira is likely experiencing issues.
Jira on iPhone and iPad
- Fix
- Restart the Jira app, check the App Store for updates, or reinstall the app entirely. Make sure cellular data is enabled for Jira in your iOS settings menu.
- Check
- Verify Jira's operational status on the Atlassian Status page using Safari. If the Jira app crashes or fails to sync while you have a stable internet connection, the service is down.
What happens when Jira goes down
Jira is Atlassian's tracker for bugs, sprints, tickets, and release work. Whole teams stall when it stalls, because the kanban board is where the work lives. If you came here asking 'is Jira down right now', start with the numbers: uptime over the last 24 hours sits at 100.00%, and this page logs every Jira outage today plus the full 2026 history as each incident lands.
The board goes first. Columns load half drawn and the page hangs on a spinner; login.atlassian.com throws a 502 before you see your dashboard, and that is the moment standups stop while tickets freeze in their lanes. If the spinner has you typing 'is Jira working' into your phone, the count settles it: a wave of 1 report in the last 24 hours means trouble on Atlassian's side, while a handful means your own connection.
Jira FAQ
Is Jira down right now?
What is the Jira server status?
Why is Jira not working today?
How do I check if Jira is down?
How we track Jira
The status on this page comes from user-submitted problem reports for Jira, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Jira, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Jira's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.