Is ING Bank down right now? Live status and outage tracker

ING Bank outages and problems

User reports, last 24 hours

141 reports in total, counted in 15-minute windows

No problem reports came in for ING Bank in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 141 reports. Most recent reports were about app (42%) and online banking (29%). There has been no spike in reports since 4 November. These are user reports from Poland, where most people report ING Bank problems.

10 5

24 h ago18 h12 h6 hNow

• NormalClose to the usual level24 h · 141 reports
• ElevatedMore than 1.5 times the usual levelNone in this chart
• OutageMore than twice the usual level and far above the day's averageNone in this chart
• Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

0

100% on the hour before

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

7

7 reports, 8 h ago

In the past 24 hours, 141 user reports came in for ING Bank. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 7 reports, about 8 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

ING Bank in November 2026

Problem reports in November (since 4 November)

149

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for ING Bank.

1. App42%
2. Online Banking29%
3. Funds Transfer11%
4. Login8%
5. Website5%
6. Mobile banking5%

Share of 38 recent reports that said what was wrong.

ING Bank problem spikes, last 30 days

Since 4 November, ING Bank had no outage spikes or periods of elevated reports.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services

How to fix ING Bank not working

ING Bank is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Switch Moje ING's connection

   If Moje ING opens but login, BLIK, or a transfer stalls, move between Wi-Fi and mobile data before changing anything else. On iPhone, use Settings > Wi-Fi and Settings > Cellular; on Android, use Settings > Network & internet > Internet, then reopen the app.

2. Update Moje ING

   Install the current app build, because older banking apps can fail at login after a security change. On iPhone, open App Store > profile icon > Upcoming Automatic Updates; on Android, open Google Play > profile icon > Manage apps & device > Updates available.

3. Try ing.pl in private mode

   If the app is the only part failing, sign in at ing.pl from a private browser window to separate an app problem from an account problem. In Chrome, press Ctrl+Shift+N on Windows or Command+Shift+N on Mac; in Safari on Mac, use File > New Private Window.

4. Reinstall Moje ING

   Remove the app only after you know your login details and phone are ready for bank verification. On iPhone, touch and hold Moje ING > Remove App > Delete App; on Android, use Settings > Apps > Moje ING > Uninstall, then install it again from the official app store. If activation or access is blocked, use the ING Bank help centre at http://www.ingbank.pl/kontakt#tab=1.

While ING Bank is down: what to use instead

• Moje ING in a browser If the mobile app fails but ing.pl loads, use internet banking for balances and transfers.
• Moje ING mobile app If the website login hangs, the app may still let you check your account and approve a transfer.
• Card or cash For shopping, use a physical card or cash if BLIK, app payments, or card controls will not load.
• ING Bank help centre If you need account support, use the help centre contact page to pick an official contact route.

When people report ING Bank problems

The busiest hour for reports about ING Bank is 20:00 to 21:00 Central European time, and the busiest day is Wednesday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

What happens when ING Bank goes down

ING Bank IP address, servers and network

ING Bank FAQ

Service updates from @ING__Polska

No posts about problems from @ING__Polska in the last 14 days. The latest is from .