Zoho outages and problems
In the past 24 hours, 2 user reports came in for Zoho. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 1 report, about 21 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What people can report about Zoho
What went wrong
What people said was wrong in recent problem reports for Zoho worldwide.
Share of 1 recent report that said what was wrong, from every country listed below.
Zoho reports around the world
In the last 24 hours, 20 problem reports about Zoho came in from 11 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 0 | 5 |
| Spain | Normal | 0 | 3 |
| India | Normal | 0 | 2 |
| Brazil | Normal | 0 | 2 |
| Romania | Normal | 0 | 2 |
| The UK | Normal | 0 | 1 |
| Colombia | Normal | 0 | 1 |
| Mexico | Normal | 0 | 1 |
| Germany | Normal | 0 | 1 |
| Croatia | Normal | 0 | 1 |
| Indonesia | Normal | 0 | 1 |
| Canada | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 33 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Zoho problem spikes, last 30 days
Since 6 October, Zoho had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: 1 report
- Wed 7 Oct: 0 reports
- Thu 8 Oct: 0 reports
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 1 report
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 3 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 2 reports
- Thu 29 Oct: 12 reports
- Fri 30 Oct: 6 reports
- Sat 31 Oct: 2 reports
- Sun 1 Nov: no data
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US26
- India7
- Mexico7
- Germany5
- Spain5
- Brazil4
- Canada3
- Colombia2
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 6 October 2026. Monthly reports for all services
How to fix Zoho not working
Zoho is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach zoho.com over your own connection, right now. Nothing is sent to us or stored.
Check Zoho status
Open the official status page and find the app you are using. If the page lists a problem, wait for the service to recover before you change local settings; if it shows normal operation, continue. A local fix will not help during an outage.
Sign out of Zoho
Use the profile menu at the top right of the app and choose Sign Out. Sign in again from the sign-in page; if it rejects your password, use the Forgot Password link instead of retrying the same credentials. That clears stale sessions.
Clear Zoho site data
In Chrome, open Settings, Privacy and security, Third-party cookies, then See all site data and permissions and delete entries for the app and for Zoho Accounts. Reopen the app in a private window to test without extensions. If it loads there, disable extensions one at a time until the app fails again.
Test Zoho on another network
Turn off any VPN or proxy for a test, then reload the app. Corporate networks can block Zoho domains, so try a mobile hotspot. If the app still fails only for you, open the help centre and sign in to review your account and contact support.
While Zoho is down: what to use instead
- Switch between app and browser If the Zoho Mail or CRM app hangs on a blank screen or stops syncing, open the same account in a web browser, because the mobile apps and the website can fail on their own.
- Desktop mail client over IMAP Thunderbird or Apple Mail still shows messages it already downloaded, so you can read and search older mail while the web inbox won't load, as long as you set up IMAP before the outage.
- Gmail and Google Docs Use these for anything urgent that can't wait, and expect to move contacts and drafts back by hand later.
- Microsoft 365 When Zoho Sheet or Writer won't open a file you need, Excel and Word can edit a downloaded copy until the service comes back.
Fix Zoho on Windows, Mac, Android and iPhone
Zoho on Windows
- Fix
- Clear your browser cache and check if Zoho works in an Incognito window. If you use Zoho desktop apps, ensure Windows Defender or your antivirus is not blocking the application's internet access.
- Check
- Visit the official Zoho Status page to see if there is a known service disruption. You can also check if the Zoho website loads on another device connected to the same network.
ping zoho.comTest whether Zoho's servers replynslookup zoho.comCheck that Zoho's DNS resolvestracert zoho.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadZoho on Mac
- Fix
- Clear your macOS browser cache (Safari or Chrome) and disable any active extensions. If you are using Zoho desktop apps, restart the application and verify that your macOS firewall is not blocking its connection.
- Check
- Check the Zoho Status website using Safari to see if the cloud services are operational. You can also use the macOS Network Utility to test your connection to Zoho's servers.
ping -c 4 zoho.comTest whether Zoho's servers replynslookup zoho.comCheck that Zoho's DNS resolvestraceroute zoho.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadZoho on Android
- Fix
- Go to Android Settings, clear the Zoho app cache, and check the Google Play Store for any pending updates. If the app still fails to load, toggle your Wi-Fi or mobile data connection.
- Check
- Try accessing Zoho services through a mobile web browser like Chrome to see if the issue is limited to the Android app. You can also check if other internet-dependent apps on your device are working.
Zoho on iPhone and iPad
- Fix
- Force close the Zoho app from the App Switcher, restart your iPhone or iPad, and verify that the app is updated in the App Store. Reinstalling the app can also resolve persistent connection issues.
- Check
- Attempt to load Zoho's login page via Safari to determine if the outage is specific to the iOS app. You can also check the App Store reviews or Zoho's official social media channels for outage reports.
What happens when Zoho goes down
Zoho is a business software suite with mail, CRM, documents and meetings under one login, and small teams and large US companies depend on it for daily work. An outage interrupts your inbox, customer records, shared files and scheduled calls at once, so a normal workday turns into a scramble across separate tools.
Sign-in trouble hits first. You may loop back to the login page, and Mail can stop loading the inbox while CRM saves time out and Writer or Sheet edits fail to sync. Meeting calls may drop or refuse to start, and the mobile apps can show a blank screen or a connection error. Problems often hit one app or one region while the rest of the suite works, so check the official status page before you assume the whole service is down.
Zoho IP address, servers and network
- IPv4 addresses
- 104.18.6.201
Show all 2
- 104.18.7.201
- IPv6
- Not offered
- Network
- AS13335 · Cloudflare, Inc., registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- UltraDNS
- HTTPS certificate
- Issued by Sectigo Limited, valid until 17 Apr 2027 (167 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 605 ms
Checked from our server in Frankfurt, Germany, 41 h ago, for www.zoho.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.zoho.com. Fastest from Amsterdam (28 ms), slowest from São Paulo (425 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 302 | 68 ms | 104.18.7.201 |
| ViennaAustria | Up | 72 ms | 104.18.7.201 |
| MilanItaly | Up | 130 ms | 104.18.6.201 |
| ParisFrance | Up · HTTP 302 | 61 ms | 104.18.7.201 |
| AmsterdamNetherlands | Up · HTTP 302 | 28 ms | 104.18.7.201 |
| MadridSpain | Up | 86 ms | 104.18.6.201 |
| WarsawPoland | Up | 151 ms | 104.18.7.201 |
| Los AngelesUSA | Up | 76 ms | 104.18.6.201 |
| São PauloBrazil | Up · HTTP 302 | 425 ms | 104.18.6.201 |
| SingaporeSingapore | Up | 231 ms | 104.18.7.201 |
| TokyoJapan | Up | 66 ms | 104.18.7.201 |
Checked with check-host.net from its servers in these cities 41 h ago, for www.zoho.com. Time is how long each server took to load the page.
Zoho FAQ
Is Zoho down right now?
Why does Zoho Mail keep signing me out?
Why won't Zoho CRM save a record?
Why are Zoho Desk ticket emails not arriving?
Why can't I sign in to Zoho after a password reset?
Service updates from @zoho
No posts about problems from @zoho in the last 14 days. The latest is from .
How we track Zoho
The status on this page comes from user-submitted problem reports for Zoho, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Zoho, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Zoho's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.