First Citizens Bank outages and problems
In the past 24 hours, 10 user reports came in for First Citizens Bank. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 4 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
First Citizens Bank in October 2026
- Problem reports in October (since 27 October)
- 10
Monthly report for October 2026
What people said was wrong in recent problem reports for First Citizens Bank, as a share of those reports:
- 100% Login
First Citizens Bank problem spikes, last 30 days
Since 27 October, First Citizens Bank had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix First Citizens Bank not working
First Citizens Bank is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach firstcitizens.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not First Citizens Bank.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
First Citizens Bank IP address, servers and network
Checking firstcitizens.com from our server…
How we track First Citizens Bank
The status on this page comes from user-submitted problem reports for First Citizens Bank, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for First Citizens Bank, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. First Citizens Bank doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.