Eneco outages and problems
User reports, last 24 hours
96 reports in total, counted in 15-minute windows
No problem reports came in for Eneco in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 96 reports. There has been no spike in reports since 3 November. These are user reports from the Netherlands, where most people report Eneco problems.
- NormalClose to the usual level24 h · 96 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 96 user reports came in for Eneco. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 6 reports, about 18 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Eneco in November 2026
- Problem reports in November (since 3 November)
- 97
Monthly report for November 2026
People who report a problem with Eneco to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Inloggen
- Stroom
- Rekeningen betalen
- Gas
- Water
Eneco problem spikes, last 30 days
Since 3 November, Eneco had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix Eneco not working
Eneco is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach eneco.nl over your own connection, right now. Nothing is sent to us or stored.
Refresh Mijn Eneco
Close the Eneco app or the Mijn Eneco tab, then open it again and sign in once more. If the account page keeps spinning, open a private browser window and try Mijn Eneco there, because a stale cookie can break the login screen for one person.
Check Eneco app data
On iPhone, go to Settings, Cellular, Eneco and make sure cellular data is on. On Android, go to Settings, Apps, Eneco, Mobile data & Wi-Fi and allow network access, then try the app again without VPN or private DNS turned on.
Clear the app cache
On Android, go to Settings, Apps, Eneco, Storage & cache, then tap Clear cache. iPhone does not have a cache button for one app, so go to Settings, General, iPhone Storage, Eneco, Offload App, then reinstall it from the same screen.
Reinstall the Eneco app
Remove the Eneco app, restart your phone, then install it again from the App Store or Google Play. Sign in with the same Mijn Eneco account and check whether meter readings, invoices or usage pages load before changing account details.
While Eneco is down: what to use instead
- Mijn Eneco in a browser If the app will not load, try the account area on eneco.nl for invoices, meter readings and contract details.
- Eneco app If the website has trouble after login, the app may still show your usage, monthly amount and messages.
- Your bank app Use your bank app to check whether a direct debit or invoice payment has gone through while the payment page is unavailable.
- Regional grid operator If your power or gas supply is out, contact your local netbeheerder, such as Stedin, Liander or Enexis, because they handle network faults.
What happens when Eneco goes down
Eneco is a Dutch energy company for power, gas, district heat and related online account tools. Customers in the Netherlands use Mijn Eneco and the app to check usage, bills, meter readings and payments, so an outage can interrupt routine account work and home energy insight.
Login usually fails first. The app or Mijn Eneco may reject a valid account, hang during the security step, send you back to the start or show a plain error message. Usage graphs can stop loading and meter readings may fail to save, while invoice pages and payment screens can still work for some accounts. Problems are often partial: one region, one app platform, Mijn Eneco or a payment flow can be affected while the public website still opens.
Eneco IP address, servers and network
Checking eneco.nl from our server…
Eneco FAQ
Is Eneco down right now?
Why can't I log in to Mijn Eneco or the Eneco app?
Why does the app not show my energy use or meter readings?
Why can't I view or pay my invoice in Mijn Eneco?
Why is my Toon thermostat or heating information not updating in the app?
Service updates from @eneco
No posts about problems from @eneco in the last 14 days. The latest is from .
Contact Eneco support
Tip: Eneco doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the Eneco status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/eneco/"><img src="https://isitdownrightnow.app/badge/eneco.svg" alt="Eneco status" height="20"></a>[](https://isitdownrightnow.app/services/eneco/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Eneco
The status on this page comes from user-submitted problem reports for Eneco, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Eneco, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Eneco doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.