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iDeal ideal.nl Live · Operational

Is iDeal down right now? Live status and outage tracker

No, iDeal is up.

No outage detected, and no user reports in the last hour.

Reports, last hour: 0
Usual at this hour: Almost none
Vs the hour before: –

User reports, last 24 hours, one bar per 15 minutes. Dashed line: the usual level. 96 normal · 0 elevated · 0 outage

Not working for you? Status page

Updated 3 min ago · Data refreshes every 5 minutes

01 · User reports

0 reports in the last hour

From a public outage-reporting feed, counted in 15-minute windows. The verdict above is based on these.

02 · iDeal's own status page

beschikbaarheid.ideal.nl

Not read by this site. The quickest way to confirm a cause and see when a fix is expected.

Last 24 hours

iDeal outages and problems

User reports, last 24 hours

81 reports in total, counted in 15-minute windows

No problem reports came in for iDeal in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 81 reports. There has been no spike in reports since 4 November. These are user reports from the Netherlands, where most people report iDeal problems.

NormalClose to the usual level24 h · 81 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

6 reports, 15 h ago

iDeal status card: No, iDeal is up. User reports over the last 24 hours. — **Share this status**The picture people see when this page is shared: the answer and the last 24 hours of reports.
Image

In the past 24 hours, 81 user reports came in for iDeal. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 6 reports, about 15 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for iDeal stayed at their usual level the whole time.

This month

iDeal in November 2026

Problem reports in November (since 4 November): 82

Monthly report for November 2026

People who report a problem with iDeal to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

Website
Geld overmaken
Inloggen
Aankopen
Betalingen
App
QR-code

Last 30 days

iDeal problem spikes, last 30 days

Since 4 November, iDeal had no outage spikes or periods of elevated reports.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services

Troubleshooting

How to fix iDeal not working

iDeal is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach ideal.nl over your own connection, right now. Nothing is sent to us or stored.

Check iDEAL bank availability
Open the official availability page at http://beschikbaarheid.ideal.nl/ and check the bank you selected. If that bank has a listed problem, wait or use another payment method at the shop if it offers one.
Restart the bank handoff
Close the failed payment tab, return to the checkout, and start a new payment. Select your bank once, approve the payment in the bank app or bank website, and use the return button there to go back to the shop.
Leave the in-app browser
If the checkout opened inside an app such as Gmail, Instagram, or a shopping app, open the shop page in Safari or Chrome instead. On iPhone, check Settings > Safari > Block Pop-ups and turn it off for the test; on Android Chrome, use Chrome > ⋮ > Settings > Site settings > Pop-ups and redirects.
Clear payment site data
A stuck redirect can come from old cookies for the shop or your bank. In Chrome, open chrome://settings/clearBrowserData and clear cookies plus cached files for the relevant time range; on iPhone Safari, use Settings > Safari > Advanced > Website Data and remove the shop and bank entries.

While iDeal is down: what to use instead

Card payment Use a debit or credit card when the checkout offers it, especially for orders that need to be paid at once.
PayPal Choose PayPal at shops that support it, since it can pay from a linked card or bank account without using the bank checkout flow.
Manual bank transfer For invoices or merchants that accept transfers, send the payment from your bank account and expect the order to take longer to clear.
Bank website instead of the app If the payment stalls after opening your banking app, try the option to continue in your bank's website when the checkout gives you that choice.

About

What happens when iDeal goes down

iDEAL is the Dutch online payment method that sends you from a shop or biller to your own bank app or internet banking to approve a payment. Dutch shoppers and merchants rely on it, so an outage can stop checkout, QR payments, and invoice payments.

Failures often show up first at checkout, where the redirect to the bank page hangs or sends you back without a completed payment. The bank app may open but never show the approval screen, or the merchant may leave the order as pending after you approve it. QR payments can fail before the code opens the bank app, while web payments may get stuck after bank selection. Problems are often partial because the chain includes the shop, its payment provider, iDEAL, and your bank; one bank or payment route can fail while another still works.

Servers and network

iDeal IP address, servers and network

Checking ideal.nl from our server…

Questions

iDeal FAQ

Is iDeal down right now?

The status at the top of this page shows whether user problem reports for iDeal are above their usual level, counted in 15 minute windows over the last 24 hours. Those reports are sent to a public outage reporting service, and this site bases the status only on them; it does not monitor the service or collect reports itself. The provider also has an official status page: http://beschikbaarheid.ideal.nl/. If reports look normal, test your own side by trying mobile data instead of Wi-Fi, opening the bank app directly, using another browser, and checking whether the merchant checkout works with a fresh payment link.

Why does the payment hang after I choose my bank?

That handoff depends on the merchant checkout and your bank, with the service sitting between them. If the bank page stays blank or loops back, close the tab and start a new checkout session instead of reusing an old payment link. On a phone, open the bank app first so its login is ready, then return to the browser and try again.

What should I do if money left my account but the shop says the iDeal payment failed?

Do not keep paying the same order while the first payment is unclear. Check your bank transaction details and the shop order page, then contact the merchant with the amount and payment time. The merchant can reconcile the payment with its payment provider; your bank can confirm whether the debit was completed or reversed.

Why won't an iDeal QR code open in my banking app?

Some QR codes expire after a short time, and a code shown on your own phone is awkward to scan with the same phone. Use the merchant's payment button if you are on mobile, or scan the code from inside your Dutch banking app when the code is on another screen. If the app says the payment is expired, create a new checkout with the merchant.

Can I pay with iDeal outside the Netherlands or with a foreign card?

iDeal is for participating Dutch banks, so a normal card payment from a foreign bank is not the same thing. If you are abroad but still have access to your Dutch bank app or internet banking, the payment may work as long as your bank approves the login. Problems here often come from bank authentication, blocked popups, an expired checkout, or the merchant not offering this payment method for that order.

Official channels

Contact iDeal support

Tip: when iDeal is down, its official status page is the quickest way to confirm the cause and see when a fix is expected.

For your site

Put the iDeal status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/ideal/"><img src="https://isitdownrightnow.app/badge/ideal.svg" alt="iDeal status" height="20"></a>

Markdown, for README files

[![iDeal status](https://isitdownrightnow.app/badge/ideal.svg)](https://isitdownrightnow.app/services/ideal/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track iDeal

The status on this page comes from user-submitted problem reports for iDeal, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for iDeal, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from iDeal's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.