Neverwinter outages and problems
In the past 24 hours, 107 user reports came in for Neverwinter. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.
The most recent spike big enough to count as an outage was 4 hours ago. The busiest 15-minute window of the day had 12 reports, about 4 hours ago.
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Outage
Ended 4 h agoLasted 15 min12peak reports
Neverwinter in October 2026
- Problem reports in October (since 28 October)
- 107
Monthly report for October 2026
What people said was wrong in recent problem reports for Neverwinter, as a share of those reports:
- 50% Game Launch
- 37% Server Connection
- 13% Login
Where Neverwinter problem reports come from
Recent reports came from 43 areas. The most came from around Atlanta, GA, San Jose, CA and Minneapolis, MN. Share of recent reports by area, named after its biggest town:
- 6% Atlanta, GA
- 5% San Jose, CA
- 4% Minneapolis, MN
- 4% Philadelphia, PA
- 3% Denver, CO
- 3% Springfield, MA
From 106 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Neverwinter problem spikes, last 30 days
Since 28 October, Neverwinter had 1 outage spike and 1 period of elevated reports. The longest lasted 16 min, on 28 October.
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Outage
Wed 28 Oct, 17:18–17:33Lasted 15 min13peak reports
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Elevated reports
Wed 28 Oct, 15:59–16:15Lasted 16 min10peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix Neverwinter not working
Neverwinter is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach arcgames.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Neverwinter.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Neverwinter is down: what to use instead
- Dungeons & Dragons Online Use this when you want another D&D-style MMO with grouped dungeon runs, and the class builds give you plenty to tinker with between fights.
- The Elder Scrolls Online Pick this if you want a large fantasy MMO for questing and player trading on PC or console.
- Final Fantasy XIV Try this when you want a story-heavy MMO; dungeon matchmaking and group content give you a clear path once the early quests open up.
- Guild Wars 2 Use this if open-world group events and older maps that still scale to your level sound better than a long quest chain.
Problems at the same time as Neverwinter
Since 28 October, all 2 of Neverwinter's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- ESPN Fantasy Football2 times
- TalkTalk2 times
- Honda Link2 times
- Character.AI2 times
- ADP2 times
- OpenAI2 times
How many of Neverwinter's spikes overlapped one of theirs.
During the latest spike
Neverwinter: Wed 28 Oct, 17:18 to 17:33
- ESPN Fantasy Football, outage,27 Oct 19:50 to 21:03
- TalkTalk, outage,08:48 to 18:18
- Honda Link, outage,12:18 to 21:03
- Character.AI, outage,12:33 to 21:03
- ADP, outage,12:33 to 21:03
- OpenAI, outage,14:33 to 18:33
- Adobe Connect, outage,15:03 to 17:48
- YouTube, outage,15:03 to 21:03
34 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
Neverwinter IP address, servers and network
Checking arcgames.com from our server…
Service updates from @NeverwinterGame
No posts about problems from @NeverwinterGame in the last 14 days. The latest is from .
How we track Neverwinter
The status on this page comes from user-submitted problem reports for Neverwinter, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Neverwinter, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Neverwinter doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.