New York State outages and problems
In the past 24 hours, 39 user reports came in for New York State. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 24 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
New York State in October 2026
- Problem reports in October (since 27 October)
- 44
Monthly report for October 2026
What people said was wrong in recent problem reports for New York State, as a share of those reports:
- 50% App
- 50% Login
Where New York State problem reports come from
Recent reports came from 13 areas. The most came from around New York City, NY, Buffalo, NY and Albany, NY. Share of recent reports by area, named after its biggest town:
- 43% New York City, NY
- 14% Buffalo, NY
- 8% Albany, NY
- 5% Syracuse, NY
- 3% Bridgeport, CT
- 3% Rochester, NY
From 37 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
New York State problem spikes, last 30 days
Since 27 October, New York State had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix New York State not working
New York State is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach ny.gov over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not New York State.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While New York State is down: what to use instead
- Agency phone line Call the number on your notice or agency page if the site will not load and your deadline is close.
- DMV office Go to a DMV office for license and registration work.
- County clerk A county clerk can take local records and filings when a state page for the same task is unavailable, so check the clerk's hours before you travel.
- 511NY Use 511NY for road conditions and transit alerts if a state transportation page fails.
New York State IP address, servers and network
Checking ny.gov from our server…
Service updates from @NYGov
No posts about problems from @NYGov in the last 14 days. The latest is from .
How we track New York State
The status on this page comes from user-submitted problem reports for New York State, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for New York State, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. New York State doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.