TSB Bank outages and problems
In the past 24 hours, 18 user reports came in for TSB Bank. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 23 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
TSB Bank in October 2026
- Problem reports in October (since 28 October)
- 18
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for TSB Bank.
Share of 3 recent reports that said what was wrong.
TSB Bank problem spikes, last 30 days
Since 28 October, TSB Bank had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix TSB Bank not working
TSB Bank is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach tsb.co.uk over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not TSB Bank.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While TSB Bank is down: what to use instead
- TSB website Use the website if the app will not open, because online banking runs in the browser and reaches the same accounts.
- Debit card Pay in shops or take cash from an ATM when in-app transfers and card controls are failing.
- Telephone banking Call telephone banking for a balance or a transfer when the app and website both fail.
- Another bank's app Use an account you hold elsewhere to send money or pay someone while the service is unavailable, since card payments and transfers can still go through there.
TSB Bank IP address, servers and network
Checking tsb.co.uk from our server…
Service updates from @tsb
No posts about problems from @tsb in the last 14 days. The latest is from .
How we track TSB Bank
The status on this page comes from user-submitted problem reports for TSB Bank, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for TSB Bank, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from TSB Bank's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.