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Is Wingo down right now? Live status and outage tracker

No, Wingo is up.

No widespread outage detected. 8 user reports in the last hour is within the normal range.

Live Last spike Data refreshes every 5 minutes
Not working for you? Official status pageStatus page
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

39 reports in total, counted in 15-minute windows

In the last hour, 8 problem reports came in for Wingo, against about 4 at this time on a usual day. Over the last 24 hours there were 39 reports. Most recent reports were about mobile internet (67%) and website (11%). The last spike in reports was 410 h ago and lasted 15 min.

In the past 24 hours, 39 user reports came in for Wingo. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day. The busiest 15-minute window had 5 reports, about 30 minutes ago. That stays below our outage threshold, so it doesn't count as downtime.
Reports, last hour
8
300% on the hour before
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
5
5 reports, 30 min ago
Last 24 hours

Wingo outages and problems

In the past 24 hours, 39 user reports came in for Wingo. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 5 reports, about 30 minutes ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Wingo stayed at their usual level the whole time.
This month

Wingo in October 2026

Problem reports in October (since 5 October)
1,351

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for Wingo.

  1. Mobile Internet67%
  2. Website11%
  3. Voice calls11%
  4. Mobile Signal11%

Share of 9 recent reports that said what was wrong.

Last 30 days

Wingo problem spikes, last 30 days

Since 5 October, Wingo had no outage spikes, but 1 period of elevated reports.

  • Fri 2 Oct: no data
  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: 20 reports
  • Tue 6 Oct: 59 reports
  • Wed 7 Oct: 38 reports
  • Thu 8 Oct: 26 reports
  • Fri 9 Oct: 53 reports
  • Sat 10 Oct: 31 reports
  • Sun 11 Oct: 46 reports
  • Mon 12 Oct: 49 reports
  • Tue 13 Oct: 59 reports
  • Wed 14 Oct: 77 reports (elevated reports that day)
  • Thu 15 Oct: 66 reports
  • Fri 16 Oct: 59 reports
  • Sat 17 Oct: 36 reports
  • Sun 18 Oct: 57 reports
  • Mon 19 Oct: 60 reports
  • Tue 20 Oct: 66 reports
  • Wed 21 Oct: no data
  • Thu 22 Oct: 8 reports
  • Fri 23 Oct: 51 reports
  • Sat 24 Oct: 42 reports
  • Sun 25 Oct: 74 reports
  • Mon 26 Oct: 73 reports
  • Tue 27 Oct: 67 reports
  • Wed 28 Oct: 58 reports
  • Thu 29 Oct: 94 reports
  • Fri 30 Oct: 46 reports
  • Sat 31 Oct: 36 reports
  • Elevated reports
    Wed 14 Oct, 20:05–20:20
    Lasted 15 min
    10peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services

Troubleshooting

How to fix Wingo not working

Wingo is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach wingo.ch over your own connection, right now. Nothing is sent to us or stored.

  1. Check the official Swisscom status page

    Wingo runs on the Swisscom network, so a known network fault will show on the official status page at https://www.swisscom.ch/de/privatkunden/hilfe/netz-und-servicestatus.html. If the page lists a fault, wait for it to clear; nothing on your phone will fix a network outage. If it does not, try the next step.

  2. Reconnect to the Swisscom network

    Open Settings > Connections > Mobile networks on Android or Settings > Cellular on iPhone, then turn mobile data off and on again. Turn airplane mode on for 10 seconds, then off. This forces the phone to reconnect to the Swisscom network.

  3. Restart the app and clear its cache

    If calls and mobile data work but the app will not load, force quit it and open it again. On Android, go to Settings > Apps > Wingo > Storage > Clear cache. On iPhone, delete the app and install it again if the cache option is missing.

  4. Reset your phone's network settings

    If calls and mobile data still fail, reset the network settings on your phone. On iPhone, go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. On Android, go to Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth. You will need to enter Wi-Fi passwords again.

While Wingo is down: what to use instead

  • Wi-Fi and messaging apps If your home or office Wi-Fi still works, you can call and text through WhatsApp or Signal, which skip the mobile network entirely.
  • Swisscom network status page Wingo runs on the Swisscom network, so check that page to see whether Swisscom already knows about a fault where you are.
  • Emergency calls Dial 112 in an emergency even without a Wingo signal, because your phone tries any network in range for emergency numbers.
  • Another phone For a short urgent call, a colleague's mobile or a fixed line on a different provider does the job.
Your device

Fix Wingo on Windows, Mac, Android and iPhone

Wingo on Windows

Fix
Restart your Wingo Internet-Box and check your Ethernet or Wi-Fi connection settings in Windows. You can also run the Windows Network Troubleshooter to resolve local connectivity issues.
Check
Open your web browser on Windows and try accessing the Wingo customer portal to see if the service loads. You can also check the network status icon in the Windows taskbar for connectivity warnings.
Command Prompt
ping wingo.chTest whether Wingo's servers reply
nslookup wingo.chCheck that Wingo's DNS resolves
tracert wingo.chTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

Wingo on Mac

Fix
Reboot your Wingo Internet-Box and toggle your Mac's Wi-Fi off and back on. You can also renew your DHCP lease in the macOS Network settings to refresh the connection.
Check
Check the Wi-Fi status icon in the macOS menu bar for connectivity issues or try loading the Wingo homepage in Safari. You can also use the Network utility to check for active connection response.
Terminal
ping -c 4 wingo.chTest whether Wingo's servers reply
nslookup wingo.chCheck that Wingo's DNS resolves
traceroute wingo.chTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Wingo on Android

Fix
Toggle Airplane mode on your Android device to refresh your Wingo mobile connection, or restart your Wingo Internet-Box if using home Wi-Fi. Clearing the myWingo app cache can also resolve app-specific issues.
Check
Check the signal strength indicator for the Wingo mobile network in your Android status bar. You can also try opening the myWingo app to see if it connects successfully.

Wingo on iPhone and iPad

Fix
Restart your iPhone or iPad and toggle Airplane mode to reconnect to the Wingo cellular network. If you are using home broadband, restart your Wingo Internet-Box or reset your iOS network settings.
Check
Look at the status bar on your iOS device to verify you have a cellular signal from Wingo. You can also check if the myWingo app loads or try browsing a website using Safari.
Busiest times

When people report Wingo problems

The busiest hour for reports about Wingo is 21:00 to 22:00 Central European time, and the busiest day is Tuesday.

By hour of the day

  • 00:00 to 01:00: 0.61 reports on an average day
  • 01:00 to 02:00: 0.42 reports on an average day
  • 02:00 to 03:00: 0.24 reports on an average day
  • 03:00 to 04:00: 0.15 reports on an average day
  • 04:00 to 05:00: 0.2 reports on an average day
  • 05:00 to 06:00: 0.46 reports on an average day
  • 06:00 to 07:00: 1.1 reports on an average day
  • 07:00 to 08:00: 1.1 reports on an average day
  • 08:00 to 09:00: 2.5 reports on an average day
  • 09:00 to 10:00: 2.6 reports on an average day
  • 10:00 to 11:00: 3 reports on an average day
  • 11:00 to 12:00: 2.4 reports on an average day
  • 12:00 to 13:00: 3.4 reports on an average day
  • 13:00 to 14:00: 2.9 reports on an average day
  • 14:00 to 15:00: 2.7 reports on an average day
  • 15:00 to 16:00: 2 reports on an average day
  • 16:00 to 17:00: 2.2 reports on an average day
  • 17:00 to 18:00: 3.1 reports on an average day
  • 18:00 to 19:00: 3.5 reports on an average day
  • 19:00 to 20:00: 4.5 reports on an average day
  • 20:00 to 21:00: 5.7 reports on an average day
  • 21:00 to 22:00: 6.4 reports on an average day
  • 22:00 to 23:00: 2.7 reports on an average day
  • 23:00 to 00:00: 0.98 reports on an average day

By day of the week

  • Monday: 59 reports on an average Monday
  • Tuesday: 63 reports on an average Tuesday
  • Wednesday: 56 reports on an average Wednesday
  • Thursday: 62 reports on an average Thursday
  • Friday: 52 reports on an average Friday
  • Saturday: 37 reports on an average Saturday
  • Sunday: 58 reports on an average Sunday

Each bar is the average number of user reports in that hour, or on that day of the week, from 24 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Wingo goes down

Wingo is a Swiss mobile and internet provider run by Swisscom, and people rely on it for mobile service and home internet. An outage interrupts your mobile connection and home internet service on the same network.

When the service has a problem, your mobile data stalls first and calls drop. Your home internet can show a connected router while pages time out and streaming stops. The trouble is often regional or partial, so one canton or a few cell sites go down while other areas keep working. A single feature can break on its own, so calls may work while mobile data does not.

Servers and network

Wingo IP address, servers and network

IPv4 address
178.238.160.113
IPv6
Not offered
Network
AS3303 · Swisscom (Schweiz) AG, registered in Switzerland
DNS hosted by
its own name servers (digicertdns.com)
HTTPS certificate
Issued by DigiCert Inc, valid until 20 Mar 2027 (139 days)
HTTP/3
Not advertised
Our check
Answered in 122 ms

Checked from our server in Frankfurt, Germany, 7 h ago, for www.wingo.ch. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from www.wingo.ch. Fastest from Milan (34 ms), slowest from Tokyo (766 ms). Every location connected to the same address, on Swisscom (Schweiz) AG (AS3303).

LocationResultTimeAddress reached
FrankfurtGermanyUp · HTTP 30138 ms178.238.160.113
ViennaAustriaUp · HTTP 30183 ms178.238.160.113
MilanItalyUp · HTTP 30134 ms178.238.160.113
ParisFranceUp · HTTP 30160 ms178.238.160.113
AmsterdamNetherlandsUp · HTTP 30157 ms178.238.160.113
MadridSpainUp · HTTP 301120 ms178.238.160.113
WarsawPolandUp · HTTP 301110 ms178.238.160.113
Los AngelesUSAUp · HTTP 301435 ms178.238.160.113
São PauloBrazilUp · HTTP 301621 ms178.238.160.113
SingaporeSingaporeUp · HTTP 301727 ms178.238.160.113
TokyoJapanUp · HTTP 301766 ms178.238.160.113

Checked with check-host.net from its servers in these cities 7 h ago, for www.wingo.ch. Time is how long each server took to load the page.

Questions

Wingo FAQ

Is Wingo down right now?
The status at the top of this page shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. This site does not ping or monitor it. The official status page listed above covers the network side. To see whether the problem is only on your side, switch between Wi-Fi and mobile data and try another device on the same connection; if other apps work, the issue is likely local.

Why can't I log in to My Wingo after changing my password?
Password changes can take a few minutes to reach every login screen. That delay is normal. Use the new password exactly as you set it, and if a password manager fills in the old one, update that saved entry before you try again.

Can I use eSIM with Wingo on a phone bought outside Switzerland?
eSIM support depends on the phone model and whether the carrier allows that device on its network. Check the phone's settings for an eSIM option, then request an eSIM profile from your account. If the profile will not install, your handset may be carrier-locked or missing the needed bands; test with a physical SIM before you assume the network is down.

Why does my Wingo data stop working when I cross into another country?
Data abroad depends on the roaming setting on your line and in your phone. Turn data roaming on in both places, then restart the phone so it picks a local network. If calls work but data does not, reset the APN or ask the provider to send the correct settings.

Why does my Wingo phone show no signal in my area while friends on another provider have signal?
Coverage maps and real coverage differ because buildings and network load affect signal. Signal varies by spot. Move to a window or upper floor, then toggle airplane mode to force a fresh registration. If the same place fails for days, report it with your postal code and phone model; the network team can check the local cell.
For your site

Put the Wingo status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Wingo status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/wingo/"><img src="https://isitdownrightnow.app/badge/wingo.svg" alt="Wingo status" height="20"></a>
Markdown, for README files
[![Wingo status](https://isitdownrightnow.app/badge/wingo.svg)](https://isitdownrightnow.app/services/wingo/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Wingo

The status on this page comes from user-submitted problem reports for Wingo, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Wingo, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Wingo's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.

Elsewhere

Check other services

See all 500+ services

Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.