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Uncharted playstation.com

Is Uncharted down right now? Live status and outage tracker

No, Uncharted is up.

No outage detected, and no user reports in the last hour.

Live Data refreshes every 5 minutes
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

No reports in this window

No problem reports came in for Uncharted in the last hour, and at this time of day there are usually almost none. There has been no spike in reports since 5 October.

Around the world right now: normal in 72 other countries. By country

No user reports came in for Uncharted in the past 24 hours, and its uptime over that window is 100.00%. No 15-minute window had any reports at all, so the chart above stays flat.
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
0
No reports
Last 24 hours

Uncharted outages and problems

No user reports came in for Uncharted in the past 24 hours, and its uptime over that window is 100.00%.

No 15-minute window had any reports at all, so the chart above stays flat.

No problems detected in the last 24 hoursReports for Uncharted stayed at their usual level the whole time.
Report categories

What people can report about Uncharted

People who report a problem with Uncharted to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

  • Website
  • Login
  • Purchases
  • Server connection
  • Gameplay
  • Friends list
  • Friends and social
  • Game launch
  • Matchmaking
  • Lag
World map

Uncharted reports around the world

In the last 24 hours, 0 problem reports about Uncharted came in from 0 countries. Right now reports are at the usual level in every country.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.
CountryNowLast hour24 hours
The US Normal 00
Argentina Normal 00
The Netherlands Normal 00
Germany Normal 00
Belgium Normal 00
The UK Normal 00
France Normal 00
Italy Normal 00
India Normal 00
Canada Normal 00
Spain Normal 00
Australia Normal 00

Each country's status compares its reports with the usual level there. 60 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

Uncharted problem spikes, last 30 days

Since 5 October, Uncharted had no outage spikes or periods of elevated reports.

  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: 0 reports
  • Tue 6 Oct: 0 reports
  • Wed 7 Oct: 0 reports
  • Thu 8 Oct: 0 reports
  • Fri 9 Oct: 0 reports
  • Sat 10 Oct: 0 reports
  • Sun 11 Oct: 0 reports
  • Mon 12 Oct: 0 reports
  • Tue 13 Oct: 0 reports
  • Wed 14 Oct: 0 reports
  • Thu 15 Oct: 0 reports
  • Fri 16 Oct: 0 reports
  • Sat 17 Oct: 0 reports
  • Sun 18 Oct: 0 reports
  • Mon 19 Oct: 0 reports
  • Tue 20 Oct: 0 reports
  • Wed 21 Oct: no data
  • Thu 22 Oct: 0 reports
  • Fri 23 Oct: 0 reports
  • Sat 24 Oct: 0 reports
  • Sun 25 Oct: 0 reports
  • Mon 26 Oct: 0 reports
  • Tue 27 Oct: 0 reports
  • Wed 28 Oct: 0 reports
  • Thu 29 Oct: 0 reports
  • Fri 30 Oct: 0 reports
  • Sat 31 Oct: 0 reports
  • Sun 1 Nov: no data

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

  • Indonesia1
  • Israel1
  • Italy1
  • The UAE0
  • Argentina0
  • Austria0
  • Australia0
  • Azerbaijan0

Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services

Troubleshooting

How to fix Uncharted not working

Uncharted is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach playstation.com over your own connection, right now. Nothing is sent to us or stored.

  1. Restart Uncharted

    On PS5, press the PS button, highlight the game tile in the control center, press Options, and choose Close Game. On PS4, hold the PS button and select Close Application. If the app froze on a loading screen, this clears the stuck session without touching your save data.

  2. Test your connection

    Go to Settings > Network > Test Internet Connection and wait for the result. If it fails, restart your router and modem, then run the test again. When the campaign loads but multiplayer still drops, the problem is usually your link to PlayStation Network rather than the game install.

  3. Restore licenses

    On PS5, open Settings > Users and Accounts > Other > Restore Licenses; on PS4, the same option sits under Settings > Account Management > Restore Licenses. Press Options on the game tile, then choose Check for Update. A license or version mismatch can block a launch, even when the game is installed.

  4. Reinstall the game

    Press Options on the game tile and select Delete. Open your game library and download the title again, or insert the disc if you have a physical copy. Your save data stays separate from the game install, so this does not remove your progress.

While Uncharted is down: what to use instead

  • PlayStation Store on the web Use the PlayStation Store website to browse and buy games if the store in your console or app is unavailable.
  • PlayStation Support Check the PlayStation support site for help with account access, purchases, and console issues.
  • Xbox Store Use the Xbox Store to browse games if you are looking for another console storefront.
  • Steam Use Steam to browse and play PC games while PlayStation services are unavailable.
Your device

Fix Uncharted on Windows, Mac, Android and iPhone

Uncharted on Windows

Fix
Verify the integrity of the Uncharted game files within your Steam or Epic Games library and update your graphics drivers. Also, ensure that Uncharted is allowed through the Windows Defender Firewall to prevent connection blocks.
Check
Check the Steam status page or PlayStation Network status to see if Uncharted online services are down. You can also verify if the game client fails to log in or displays network timeout errors upon launch.
Command Prompt
ping playstation.comTest whether Uncharted's servers reply
nslookup playstation.comCheck that Uncharted's DNS resolves
tracert playstation.comTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

Uncharted on Mac

Fix
If streaming Uncharted via cloud gaming on Mac, clear your web browser's cache or restart the streaming client. Ensure your network connection is stable and disable any active VPNs that might interfere with the stream.
Check
Check the status of your cloud gaming provider or the PlayStation Network to determine if Uncharted is inaccessible. You can also attempt to launch the streaming portal to see if it fails to load.
Terminal
ping -c 4 playstation.comTest whether Uncharted's servers reply
nslookup playstation.comCheck that Uncharted's DNS resolves
traceroute playstation.comTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Uncharted on Android

Fix
Update the PlayStation App or your cloud gaming client from the Google Play Store to resolve Uncharted connectivity issues. Clearing the app's cache and data in your Android settings can also fix launch failures.
Check
Check the PlayStation Network status page to see if Uncharted services are experiencing disruptions. If the mobile app fails to connect to your console or library, the service may be down.

Uncharted on iPhone and iPad

Fix
Ensure the PlayStation App is updated to the latest version via the App Store to manage or stream Uncharted properly. Restart your iOS device and reconnect to your Wi-Fi network to resolve connection drops.
Check
Visit the official PlayStation Network status page to verify if Uncharted services are online. If the iOS app fails to sync with your game library, it indicates a potential service outage.
About

What happens when Uncharted goes down

Uncharted is a PlayStation action-adventure series. You play it for cinematic treasure hunts and online multiplayer in some entries, so an outage can block sign-in, matchmaking, party invites, and progress uploads.

Sign-in checks break first. Matchmaking stalls, party invites hang, online matches and Survival co-op drop you back to the menu, and leaderboards or stats stop updating. Single-player campaigns can still load if your console or PC already has the license cached, but a fresh download or a digital copy check can fail until sign-in recovers. Problems are often partial: one mode or platform may break while another works, and reports can cluster by region or internet provider because the page counts user reports, not a direct probe.

Servers and network

Uncharted IP address, servers and network

IPv4 address
23.209.208.131
IPv6 addresses
2a02:26f0:2780:b95::ae6
Show all 2
  • 2a02:26f0:2780:b9b::ae6
Network
AS16625 · Akamai Technologies, Inc., registered in the United States
Served through
Akamai
DNS hosted by
Amazon Route 53
HTTPS certificate
Issued by DigiCert Inc, valid until 29 Dec 2026 (58 days)
HTTP/3
Not advertised
Our check
Answered in 695 ms

Checked from our server in Frankfurt, Germany, 2 days ago, for www.playstation.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from www.playstation.com. Fastest from Frankfurt (22 ms), slowest from São Paulo (1,371 ms). The answers came through 2 networks: Akamai Technologies, Inc. (AS16625) and Arelion Sweden AB (AS1299).

LocationResultTimeAddress reached
FrankfurtGermanyUp · HTTP 30122 ms23.209.208.131Akamai Technologies, Inc.
ViennaAustriaUp · HTTP 30154 ms23.35.210.74Akamai Technologies, Inc.
MilanItalyUp · HTTP 30128 ms184.25.52.114Akamai Technologies, Inc.
ParisFranceUp · HTTP 30157 ms2.20.236.100Akamai Technologies, Inc.
AmsterdamNetherlandsUp · HTTP 30127 ms23.220.112.97Akamai Technologies, Inc.
MadridSpainUp · HTTP 30127 ms23.46.84.112Akamai Technologies, Inc.
WarsawPolandUp · HTTP 30196 ms23.209.208.131Akamai Technologies, Inc.
Los AngelesUSAUp · HTTP 30144 ms23.14.132.109Akamai Technologies, Inc.
São PauloBrazilUp · HTTP 3011,371 ms104.103.65.31Arelion Sweden AB
SingaporeSingaporeUp · HTTP 30128 ms104.83.198.94Akamai Technologies, Inc.
TokyoJapanUp · HTTP 30126 ms23.51.60.99Akamai Technologies, Inc.

Checked with check-host.net from its servers in these cities 2 days ago, for www.playstation.com. Time is how long each server took to load the page.

Questions

Uncharted FAQ

Is Uncharted down right now?

The status at the top of this page shows whether problem reports sit above usual level, counted in 15-minute windows across the past 24 hours. See official status page. When that page looks clear, you can test your side by launching another online game on the same console.

Why can't I join multiplayer matches in Uncharted 4?

If matchmaking spins and drops you back to the lobby, the PlayStation Network link is often at fault. Test your connection first. When you can sign in and play another online title but this mode still fails, check the official status page and restart the game because a stale session blocks new joins.

How do I get Uncharted trophies to show on my profile after playing offline?

You earn trophies while offline, but they stay on your console until you reconnect and sync. If your profile shows zero recent activity after you reconnect, open your trophy list and choose sync because PlayStation sometimes holds the update until you push it. Keep PSN signed in.

What should I delete or reinstall when Uncharted: Legacy of Thieves Collection crashes on PS5?

When the collection closes to the PS5 dashboard right after the logo, your install or saved data holds the fault in most cases you see. Update the game first. When it still crashes, reinstall it from your library after you back up saves to cloud storage.

Can I still play Uncharted story mode while PSN has problems?

Story mode runs fine without a network link once your console has verified the license. If you bought it from the store and you see a lock icon or a cannot connect prompt, sign in once on your primary console and switch it offline so the check passes. Disc copies need less.
For your site

Put the Uncharted status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Uncharted status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/uncharted/"><img src="https://isitdownrightnow.app/badge/uncharted.svg" alt="Uncharted status" height="20"></a>
Markdown, for README files
[![Uncharted status](https://isitdownrightnow.app/badge/uncharted.svg)](https://isitdownrightnow.app/services/uncharted/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Uncharted

The status on this page comes from user-submitted problem reports for Uncharted, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Uncharted, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Uncharted's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.

Elsewhere

Check other services