Uncharted outages and problems
No user reports came in for Uncharted in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
What people can report about Uncharted
People who report a problem with Uncharted to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Login
- Purchases
- Server connection
- Gameplay
- Friends list
- Friends and social
- Game launch
- Matchmaking
- Lag
Uncharted reports around the world
In the last 24 hours, 0 problem reports about Uncharted came in from 0 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US | Normal | 0 | 0 |
| Argentina | Normal | 0 | 0 |
| The Netherlands | Normal | 0 | 0 |
| Germany | Normal | 0 | 0 |
| Belgium | Normal | 0 | 0 |
| The UK | Normal | 0 | 0 |
| France | Normal | 0 | 0 |
| Italy | Normal | 0 | 0 |
| India | Normal | 0 | 0 |
| Canada | Normal | 0 | 0 |
| Spain | Normal | 0 | 0 |
| Australia | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 60 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Uncharted problem spikes, last 30 days
Since 5 October, Uncharted had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: 0 reports
- Tue 6 Oct: 0 reports
- Wed 7 Oct: 0 reports
- Thu 8 Oct: 0 reports
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 0 reports
- Thu 29 Oct: 0 reports
- Fri 30 Oct: 0 reports
- Sat 31 Oct: 0 reports
- Sun 1 Nov: no data
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- Indonesia1
- Israel1
- Italy1
- The UAE0
- Argentina0
- Austria0
- Australia0
- Azerbaijan0
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services
How to fix Uncharted not working
Uncharted is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach playstation.com over your own connection, right now. Nothing is sent to us or stored.
Restart Uncharted
On PS5, press the PS button, highlight the game tile in the control center, press Options, and choose Close Game. On PS4, hold the PS button and select Close Application. If the app froze on a loading screen, this clears the stuck session without touching your save data.
Test your connection
Go to Settings > Network > Test Internet Connection and wait for the result. If it fails, restart your router and modem, then run the test again. When the campaign loads but multiplayer still drops, the problem is usually your link to PlayStation Network rather than the game install.
Restore licenses
On PS5, open Settings > Users and Accounts > Other > Restore Licenses; on PS4, the same option sits under Settings > Account Management > Restore Licenses. Press Options on the game tile, then choose Check for Update. A license or version mismatch can block a launch, even when the game is installed.
Reinstall the game
Press Options on the game tile and select Delete. Open your game library and download the title again, or insert the disc if you have a physical copy. Your save data stays separate from the game install, so this does not remove your progress.
While Uncharted is down: what to use instead
- PlayStation Store on the web Use the PlayStation Store website to browse and buy games if the store in your console or app is unavailable.
- PlayStation Support Check the PlayStation support site for help with account access, purchases, and console issues.
- Xbox Store Use the Xbox Store to browse games if you are looking for another console storefront.
- Steam Use Steam to browse and play PC games while PlayStation services are unavailable.
Fix Uncharted on Windows, Mac, Android and iPhone
Uncharted on Windows
- Fix
- Verify the integrity of the Uncharted game files within your Steam or Epic Games library and update your graphics drivers. Also, ensure that Uncharted is allowed through the Windows Defender Firewall to prevent connection blocks.
- Check
- Check the Steam status page or PlayStation Network status to see if Uncharted online services are down. You can also verify if the game client fails to log in or displays network timeout errors upon launch.
ping playstation.comTest whether Uncharted's servers replynslookup playstation.comCheck that Uncharted's DNS resolvestracert playstation.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadUncharted on Mac
- Fix
- If streaming Uncharted via cloud gaming on Mac, clear your web browser's cache or restart the streaming client. Ensure your network connection is stable and disable any active VPNs that might interfere with the stream.
- Check
- Check the status of your cloud gaming provider or the PlayStation Network to determine if Uncharted is inaccessible. You can also attempt to launch the streaming portal to see if it fails to load.
ping -c 4 playstation.comTest whether Uncharted's servers replynslookup playstation.comCheck that Uncharted's DNS resolvestraceroute playstation.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadUncharted on Android
- Fix
- Update the PlayStation App or your cloud gaming client from the Google Play Store to resolve Uncharted connectivity issues. Clearing the app's cache and data in your Android settings can also fix launch failures.
- Check
- Check the PlayStation Network status page to see if Uncharted services are experiencing disruptions. If the mobile app fails to connect to your console or library, the service may be down.
Uncharted on iPhone and iPad
- Fix
- Ensure the PlayStation App is updated to the latest version via the App Store to manage or stream Uncharted properly. Restart your iOS device and reconnect to your Wi-Fi network to resolve connection drops.
- Check
- Visit the official PlayStation Network status page to verify if Uncharted services are online. If the iOS app fails to sync with your game library, it indicates a potential service outage.
What happens when Uncharted goes down
Uncharted is a PlayStation action-adventure series. You play it for cinematic treasure hunts and online multiplayer in some entries, so an outage can block sign-in, matchmaking, party invites, and progress uploads.
Sign-in checks break first. Matchmaking stalls, party invites hang, online matches and Survival co-op drop you back to the menu, and leaderboards or stats stop updating. Single-player campaigns can still load if your console or PC already has the license cached, but a fresh download or a digital copy check can fail until sign-in recovers. Problems are often partial: one mode or platform may break while another works, and reports can cluster by region or internet provider because the page counts user reports, not a direct probe.
Uncharted IP address, servers and network
- IPv4 address
- 23.209.208.131
- IPv6 addresses
- 2a02:26f0:2780:b95::ae6
Show all 2
- 2a02:26f0:2780:b9b::ae6
- Network
- AS16625 · Akamai Technologies, Inc., registered in the United States
- Served through
- Akamai
- DNS hosted by
- Amazon Route 53
- HTTPS certificate
- Issued by DigiCert Inc, valid until 29 Dec 2026 (58 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 695 ms
Checked from our server in Frankfurt, Germany, 2 days ago, for www.playstation.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.playstation.com. Fastest from Frankfurt (22 ms), slowest from São Paulo (1,371 ms). The answers came through 2 networks: Akamai Technologies, Inc. (AS16625) and Arelion Sweden AB (AS1299).
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 301 | 22 ms | 23.209.208.131Akamai Technologies, Inc. |
| ViennaAustria | Up · HTTP 301 | 54 ms | 23.35.210.74Akamai Technologies, Inc. |
| MilanItaly | Up · HTTP 301 | 28 ms | 184.25.52.114Akamai Technologies, Inc. |
| ParisFrance | Up · HTTP 301 | 57 ms | 2.20.236.100Akamai Technologies, Inc. |
| AmsterdamNetherlands | Up · HTTP 301 | 27 ms | 23.220.112.97Akamai Technologies, Inc. |
| MadridSpain | Up · HTTP 301 | 27 ms | 23.46.84.112Akamai Technologies, Inc. |
| WarsawPoland | Up · HTTP 301 | 96 ms | 23.209.208.131Akamai Technologies, Inc. |
| Los AngelesUSA | Up · HTTP 301 | 44 ms | 23.14.132.109Akamai Technologies, Inc. |
| São PauloBrazil | Up · HTTP 301 | 1,371 ms | 104.103.65.31Arelion Sweden AB |
| SingaporeSingapore | Up · HTTP 301 | 28 ms | 104.83.198.94Akamai Technologies, Inc. |
| TokyoJapan | Up · HTTP 301 | 26 ms | 23.51.60.99Akamai Technologies, Inc. |
Checked with check-host.net from its servers in these cities 2 days ago, for www.playstation.com. Time is how long each server took to load the page.
Uncharted FAQ
Is Uncharted down right now?
Why can't I join multiplayer matches in Uncharted 4?
How do I get Uncharted trophies to show on my profile after playing offline?
What should I delete or reinstall when Uncharted: Legacy of Thieves Collection crashes on PS5?
Can I still play Uncharted story mode while PSN has problems?
How we track Uncharted
The status on this page comes from user-submitted problem reports for Uncharted, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Uncharted, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Uncharted's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.