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Scottish Power scottishpower.co.uk Live · Operational

Is Scottish Power down right now? Live status and outage tracker

No, Scottish Power is up.

No outage detected, and no user reports in the last hour.

Reports, last hour
0
Usual at this hour
Almost none
Vs the hour before
−100%

User reports, last 24 hours, one bar per 15 minutes. Dashed line: the usual level. 96 normal · 0 elevated · 0 outage

Not working for you?

Last spike · · Data refreshes every 5 minutes

01 · User reports
0 reports in the last hour

From a public outage-reporting feed, counted in 15-minute windows. The verdict above is based on these.

02 · Our check, Frankfurt
Answered in 179 ms

Our server loaded scottishpower.co.uk 19 h ago. Behind Akamai.

03 · 12 cities, check-host.net
12 of 12 got an answer

Fastest from Madrid (46 ms), slowest from Frankfurt (1,140 ms). 19 h ago.

Last 24 hours

Scottish Power outages and problems

User reports, last 24 hours

27 reports in total, counted in 15-minute windows

No problem reports came in for Scottish Power in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 27 reports. Most recent reports were about login (57%) and power (43%). The last spike in reports was 54 h ago and lasted 22 min. These are user reports from the UK, where most people report Scottish Power problems.

In the past 24 hours, 27 user reports came in for Scottish Power. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day. The busiest 15-minute window had 3 reports, about 18 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
  • NormalClose to the usual level24 h · 27 reports
  • ElevatedMore than 1.5 times the usual levelNone in this chart
  • OutageMore than twice the usual level and far above the day's averageNone in this chart
  • Usual levelWhat a usual day sees at that timeAlmost none at this time of day
Reports, last hour
0
100% on the hour before
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
3
3 reports, 18 h ago
Scottish Power status card: No, Scottish Power is up. User reports over the last 24 hours.
Share this statusThe picture people see when this page is shared: the answer and the last 24 hours of reports.

In the past 24 hours, 27 user reports came in for Scottish Power. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 3 reports, about 18 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Scottish Power stayed at their usual level the whole time.
This month

Scottish Power in November 2026

Problem reports in November (since 8 November)
770

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for Scottish Power.

  1. Login57%
  2. Power43%

Share of 7 recent reports that said what was wrong.

World map

Where Scottish Power problem reports come from

The map shows where recent problem reports for Scottish Power came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Map outlines: Natural Earth.

Last 30 days

Scottish Power problem spikes, last 30 days

Since 8 November, Scottish Power had 1 outage spike and 1 period of elevated reports. The longest lasted 3 h 53 min, on 9 November.

  • Wed 14 Oct: no data
  • Thu 15 Oct: no data
  • Fri 16 Oct: no data
  • Sat 17 Oct: no data
  • Sun 18 Oct: no data
  • Mon 19 Oct: no data
  • Tue 20 Oct: no data
  • Wed 21 Oct: no data
  • Thu 22 Oct: no data
  • Fri 23 Oct: no data
  • Sat 24 Oct: no data
  • Sun 25 Oct: no data
  • Mon 26 Oct: no data
  • Tue 27 Oct: no data
  • Wed 28 Oct: no data
  • Thu 29 Oct: no data
  • Fri 30 Oct: no data
  • Sat 31 Oct: no data
  • Sun 1 Nov: no data
  • Mon 2 Nov: no data
  • Tue 3 Nov: no data
  • Wed 4 Nov: no data
  • Thu 5 Nov: no data
  • Fri 6 Nov: no data
  • Sat 7 Nov: no data
  • Sun 8 Nov: 5 reports
  • Mon 9 Nov: 664 reports (outage spike that day)
  • Tue 10 Nov: 73 reports
  • Wed 11 Nov: 25 reports
  • Thu 12 Nov: 3 reports
  • Elevated reports
    Mon 9 Nov, 21:29–21:51
    Lasted 22 min
    11peak reports
  • Outage
    Mon 9 Nov, 16:50–20:43
    Lasted 3 h 53 min
    82peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 8 November 2026. Monthly reports for all services

Troubleshooting

How to fix Scottish Power not working

Scottish Power is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach scottishpower.co.uk over your own connection, right now. Nothing is sent to us or stored.

  1. Reload the Scottish Power site

    Reload the page. Open a private browsing window and load the site again; if the sign-in or meter-reading screen works there, clear cookies and site data for the site in your browser settings and sign back in.

  2. Try the app on another network

    Check for an app update. Open the App Store or Google Play, search for Scottish Power, and install any available update; then switch from Wi-Fi to mobile data and retry the sign-in screen, or switch back if you were already on mobile data.

  3. Reset your Scottish Power password

    Use the Forgot password link. On the sign-in screen, choose the Forgot password link and follow the email reset steps; if no message arrives, check the spam folder and confirm the address matches the one on your account.

  4. Call Scottish Power with account details

    Call if two checks fail. If a private window and another network both fail, call the number printed on your bill or use the contact option in your account; give your account number and the time and action that failed, plus any on-screen message.

While it is down

While Scottish Power is down: what to use instead

  • Scottish Power phone line Call customer service when the website or app will not load and an account issue cannot wait.
  • Your bank app Use it to check a direct debit or make a payment if the billing screen is unreachable.
  • 105 power cut line Call 105 if you have no power and need the local network operator rather than account help.
  • Smart meter in-home display Read the balance and usage there if you have a smart meter and the app is down.
Same time

Problems at the same time as Scottish Power

Since 8 November, all 2 of Scottish Power's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Scottish Power problems

The busiest hour for reports about Scottish Power is 20:00 to 21:00 Central European time, and the busiest day is Tuesday.

By hour of the day

  • 00:00 to 01:00: 0.2 reports on an average day
  • 01:00 to 02:00: 0.03 reports on an average day
  • 02:00 to 03:00: 0.13 reports on an average day
  • 03:00 to 04:00: 0 reports on an average day
  • 04:00 to 05:00: 0 reports on an average day
  • 05:00 to 06:00: 0.03 reports on an average day
  • 06:00 to 07:00: 0.02 reports on an average day
  • 07:00 to 08:00: 0.08 reports on an average day
  • 08:00 to 09:00: 0.26 reports on an average day
  • 09:00 to 10:00: 0.2 reports on an average day
  • 10:00 to 11:00: 0.34 reports on an average day
  • 11:00 to 12:00: 0.35 reports on an average day
  • 12:00 to 13:00: 0.2 reports on an average day
  • 13:00 to 14:00: 0.06 reports on an average day
  • 14:00 to 15:00: 0.17 reports on an average day
  • 15:00 to 16:00: 0.31 reports on an average day
  • 16:00 to 17:00: 0.18 reports on an average day
  • 17:00 to 18:00: 0.2 reports on an average day
  • 18:00 to 19:00: 0.11 reports on an average day
  • 19:00 to 20:00: 0.1 reports on an average day
  • 20:00 to 21:00: 0.4 reports on an average day
  • 21:00 to 22:00: 0.28 reports on an average day
  • 22:00 to 23:00: 0.28 reports on an average day
  • 23:00 to 00:00: 0.16 reports on an average day

By day of the week

  • Monday: 7.7 reports on an average Monday
  • Tuesday: 12 reports on an average Tuesday
  • Wednesday: 5 reports on an average Wednesday
  • Thursday: 0.76 reports on an average Thursday
  • Friday: 0 reports on an average Friday
  • Saturday: 0 reports on an average Saturday
  • Sunday: 0.98 reports on an average Sunday

Each bar is the average number of user reports in that hour, or on that day of the week, from 36 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Scottish Power goes down

Scottish Power is a UK energy supplier for homes and businesses, with an online account and app for bills, payments, and meter readings. When its service falters, you can lose access to account balances, struggle to submit a reading, fail to pay a bill, or see smart meter data stop refreshing; the page's status comes only from user problem reports sent to a public outage-reporting service, not from this site's own checks.

Account login and bill viewing tend to fail first, so you cannot check a balance or update payment details. Submitting a meter reading and making a card payment can stall at the confirmation step, and the app may show a blank dashboard or an error when it tries to load usage data. Smart meter readings may lag behind in the app and online account even after the main site returns. Problems are often partial rather than nationwide: one login route or payment screen can fail while another part of the account still loads, and reports can cluster around a region without every customer seeing the same fault.

Servers and network

Scottish Power IP address, servers and network

IPv4 addresses
95.101.38.155
Show all 2
  • 95.101.38.183
IPv6
Not offered
Network
AS20940 · Akamai International B.V., registered in the Netherlands
Served through
Akamai
DNS hosted by
its own name servers (iberdrola.com)
HTTPS certificate
Issued by DigiCert Inc, valid until 23 Apr 2027 (161 days)
HTTP/3
Not advertised
Our check
Answered in 179 ms (it turned away our automated check, which is common)

Checked from our server in Frankfurt, Germany, 19 h ago, for scottishpower.co.uk. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 12 places around the world

All 12 locations got an answer from scottishpower.co.uk. Fastest from Madrid (46 ms), slowest from Frankfurt (1,140 ms). Every location connected through Akamai International B.V. (AS20940), using 4 different addresses.

LocationResultTimeAddress reached
FrankfurtGermanyUp · HTTP 3011,140 ms95.101.38.183
ViennaAustriaUp · HTTP 301199 ms95.101.38.183
MilanItalyUp · HTTP 301450 ms23.196.3.204
ParisFranceUp · HTTP 301311 ms95.101.38.155
AmsterdamNetherlandsUp · HTTP 301154 ms95.101.38.183
MadridSpainUp · HTTP 30146 ms95.101.38.155
WarsawPolandUp · HTTP 301420 ms95.101.38.155
DallasUSAUp · HTTP 301239 ms23.196.3.204
Los AngelesUSAUp · HTTP 301271 ms23.196.3.178
São PauloBrazilUp · HTTP 301638 ms23.196.3.178
SingaporeSingaporeUp · HTTP 301769 ms95.101.38.155
TokyoJapanUp · HTTP 301936 ms95.101.38.155

Checked with check-host.net from its servers in these cities 19 h ago, for scottishpower.co.uk. Time is how long each server took to load the page.

Questions

Scottish Power FAQ

Is Scottish Power down right now?

The status at the top of this page shows whether problem reports for Scottish Power are above their usual level, counted in 15-minute windows over the last 24 hours. If other websites load and the app works on mobile data but not your home Wi-Fi, the fault is likely on your side. Try a second device and a different network before you blame the service.

Why does the Scottish Power app say it cannot find my account?

The app matches your email and postcode to the account on record, so a recent move or a changed email can break the link. Log in on the website to check the details, then update the app and try again. If the website also fails, your account may still be tied to an old supply address.

Why is my smart meter reading missing from my Scottish Power online account?

Smart meter data can take a day or more to appear after a reading is sent, and a weak signal at the meter delays it. Check the in-home display for a recent reading, then submit a manual reading in the account if the gap continues. A meter that has lost smart mode will not send readings until it reconnects.

How do I fix a failed direct debit payment on my Scottish Power account?

A failed direct debit means the bank details on file are wrong or the account did not have enough money on the collection date. Use the payments section of your online account to make a card payment and check the direct debit instruction with your bank. Update your bank details in the account before the next collection.

Why does my Scottish Power bill show estimated readings instead of my smart meter readings?

Estimated readings appear when the meter reading has not reached the account, often because the smart meter signal dropped or the meter was replaced. Submit a reading through the website or app and check the in-home display for a fault message. If the display shows no signal, the meter needs to reconnect before readings flow again.
Official channels

Contact Scottish Power support

Tip: Scottish Power doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.

For your site

Put the Scottish Power status on your site

Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.

Scottish Power status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/scottishpower/"><img src="https://isitdownrightnow.app/badge/scottishpower.svg" alt="Scottish Power status" height="20"></a>
Markdown, for README files
[![Scottish Power status](https://isitdownrightnow.app/badge/scottishpower.svg)](https://isitdownrightnow.app/services/scottishpower/)

A live card with the chart

The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.

Frame
<iframe src="https://isitdownrightnow.app/embed/scottishpower/" title="Scottish Power status" width="100%" height="230" style="border:0;max-width:560px" loading="lazy"></iframe> <p><a href="https://isitdownrightnow.app/services/scottishpower/">Scottish Power status</a> from IsItDownRightNow.app</p>
Image, updated about every 10 minutes
<a href="https://isitdownrightnow.app/services/scottishpower/"><img src="https://isitdownrightnow.app/share/scottishpower.png" alt="Scottish Power status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>
Markdown image, for README files
[![Scottish Power status](https://isitdownrightnow.app/share/scottishpower.png)](https://isitdownrightnow.app/services/scottishpower/)

Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.

How we track Scottish Power

The status on this page comes from user-submitted problem reports for Scottish Power, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Scottish Power, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Scottish Power doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services