PKP Intercity outages and problems
User reports, last 24 hours
15 reports in total, counted in 15-minute windows
No problem reports came in for PKP Intercity in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 15 reports. Most recent reports were about ticketing (100%). There has been no spike in reports since 4 November. These are user reports from Poland, where most people report PKP Intercity problems.
- NormalClose to the usual level24 h · 15 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 15 user reports came in for PKP Intercity. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 4 reports, about 10 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
PKP Intercity in November 2026
- Problem reports in November (since 4 November)
- 15
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for PKP Intercity.
Share of 1 recent report that said what was wrong.
PKP Intercity problem spikes, last 30 days
Since 4 November, PKP Intercity had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix PKP Intercity not working
PKP Intercity is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach intercity.pl over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not PKP Intercity.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While PKP Intercity is down: what to use instead
- intercity.pl If the app will not load or payment hangs, try the website in a browser and sign in again before choosing seats.
- Station ticket office or machine Use a staffed counter or a ticket machine where available when online booking fails and you need a ticket before departure.
- KOLEO KOLEO sells tickets for many Polish rail trips, so it can help when the carrier app checkout keeps failing.
- BILKOM BILKOM is another Polish rail planner and ticket channel, useful when you need to check connections and buy outside the main service.
PKP Intercity IP address, servers and network
Checking intercity.pl from our server…
Service updates from @PKPIntercityPDP
No posts about problems from @PKPIntercityPDP in the last 14 days. The latest is from .
Contact PKP Intercity support
- Help centreintercity.pl/pl/site/dla-pasazera/obsluga-klientow/kontakt
- Websiteintercity.pl/pl
- X (Twitter)x.com/PKPIntercityPDP
- Facebookfacebook.com/100064477550427
Tip: PKP Intercity doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track PKP Intercity
The status on this page comes from user-submitted problem reports for PKP Intercity, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for PKP Intercity, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. PKP Intercity doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.