Philo outages and problems
In the past 24 hours, 35 user reports came in for Philo. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 5 reports, about 21 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Philo in October 2026
- Problem reports in October (since 27 October)
- 37
Monthly report for October 2026
What people said was wrong in recent problem reports for Philo, as a share of those reports:
- 50% App
- 50% Live Channel
Where Philo problem reports come from
Recent reports came from 19 areas. The most came from around Wilmington, NC, Toledo, OH and Greensboro, NC. Share of recent reports by area, named after its biggest town:
- 9% Wilmington, NC
- 6% Toledo, OH
- 6% Greensboro, NC
- 6% Atlanta, GA
- 6% St. Louis, MO
- 3% Baltimore, MD
From 35 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Philo problem spikes, last 30 days
Since 27 October, Philo had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Philo not working
Philo is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach philo.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Philo.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Philo is down: what to use instead
- Philo website If the app is the part that fails, open the web player in a browser on a computer.
- Sling TV Sling TV carries live entertainment and lifestyle channels, so it can cover a viewing session when the app is unreachable.
- YouTube TV YouTube TV has live channels and a cloud DVR, which helps if you need a browser-based backup for scheduled shows.
- Hulu + Live TV Hulu + Live TV pairs live channels with on-demand shows, useful if one app fails and you want another place to watch.
Philo IP address, servers and network
Checking philo.com from our server…
Service updates from @Philo
No posts about problems from @Philo in the last 14 days. The latest is from .
How we track Philo
The status on this page comes from user-submitted problem reports for Philo, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Philo, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Philo doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.