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CanalPlus canalplus.com Live · Operational

Is CanalPlus down right now? Live status and outage tracker

No, CanalPlus is up.

No outage detected, and no user reports in the last hour.

Reports, last hour: 0
Usual at this hour: Almost none
Vs the hour before: –

User reports, last 24 hours, one bar per 15 minutes. Dashed line: the usual level. 96 normal · 0 elevated · 0 outage

Not working for you?

Updated just now · Data refreshes every 5 minutes

01 · User reports

0 reports in the last hour

From a public outage-reporting feed, counted in 15-minute windows. The verdict above is based on these.

Last 24 hours

CanalPlus outages and problems

User reports, last 24 hours

111 reports in total, counted in 15-minute windows

No problem reports came in for CanalPlus in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 111 reports. There has been no spike in reports since 3 November. These are user reports from France, where most people report CanalPlus problems.

NormalClose to the usual level24 h · 111 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

9 reports, 7 h ago

CanalPlus status card: No, CanalPlus is up. User reports over the last 24 hours. — **Share this status**The picture people see when this page is shared: the answer and the last 24 hours of reports.
Image

In the past 24 hours, 111 user reports came in for CanalPlus. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 9 reports, about 7 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for CanalPlus stayed at their usual level the whole time.

This month

CanalPlus in November 2026

Problem reports in November (since 3 November): 112

Monthly report for November 2026

People who report a problem with CanalPlus to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

E-mail
Internet haut débit
Facturation
WiFi
Internet sans fil fixe

Last 30 days

CanalPlus problem spikes, last 30 days

Since 3 November, CanalPlus had no outage spikes or periods of elevated reports.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services

Troubleshooting

How to fix CanalPlus not working

CanalPlus is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach canalplus.com over your own connection, right now. Nothing is sent to us or stored.

Relaunch myCANAL
On iPhone or Android, open the app switcher, swipe myCANAL away, then open it again and replay the same channel or programme. This clears stuck playback. On a computer at canalplus.com, press Ctrl+F5 on Windows or Command+Shift+R on macOS to reload the player without the old page.
Refresh the CANAL+ sign in
On canalplus.com, select the account icon, choose Déconnexion, then sign in again with the email linked to your subscription. Do not switch emails. If a channel still asks you to subscribe, open Espace Client > Abonnement and check that the subscription is attached to that account.
Clear myCANAL data
On Android, open Settings > Apps > myCANAL > Storage and cache > Clear cache, then reopen the app. Chrome keeps site data. In Chrome, type chrome://settings/siteData in the address bar, search canalplus.com, delete that site data, and sign in again.
Reinstall myCANAL
On iPhone, touch and hold myCANAL, choose Remove App > Delete App, restart the phone, and install it again from the App Store. This is the slow step. On Android, open Settings > Apps > myCANAL > Uninstall, restart the phone, and install it again from Google Play.

While CanalPlus is down: what to use instead

myCANAL app Use the app on mobile, tablet, smart TV, or streaming stick if the website loads badly but your account still signs in.
canalplus.com in a browser Try the website if the app freezes, loops on sign-in, or will not start playback.
TV decoder Use your CANAL+ decoder or operator TV box if live channels fail in the app but your TV service still has the channels.
Netflix or Prime Video Use a separate streaming subscription for films or series while replay and live playback are unavailable.

Busiest times

When people report CanalPlus problems

The busiest hour for reports about CanalPlus is 19:00 to 20:00 Central European time, and the busiest day is Wednesday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when CanalPlus goes down

CanalPlus is the French Canal+ subscription TV and streaming service at canalplus.com, with viewing through TV decoders, the web, the myCANAL app, and connected TVs. If you rely on it for sport, films, series, or live channels, an outage can stop sign-in and playback.

Login often fails first. The myCANAL app may accept your password and then spin, return you to the start screen, ask you to sign in again, or say that a problem occurred. Live TV can freeze or open to a black player, while replay and on-demand titles may still appear in the catalogue but refuse to play. Problems are often partial: a decoder at home may keep working while the website or app fails, and some reports cluster by region or internet provider.

Servers and network

CanalPlus IP address, servers and network

Checking canalplus.com from our server…

Questions

CanalPlus FAQ

Is CanalPlus down right now?

The status at the top of this page shows whether problem reports for CanalPlus are above their usual level, counted in 15-minute windows over the last 24 hours. Those reports come from a public outage-reporting service. To check your side, try mobile data instead of Wi-Fi, test the web player against the TV app, and restart the device; if only one connection or device fails, the problem is probably local.

Why does myCANAL say Une erreur est survenue when I start a live channel?

That message often appears when the player cannot start the stream or confirm your viewing rights. Close the app, sign in again, and try the same channel in a browser. If live TV fails everywhere but replay still opens, wait before changing account settings.

Why can I sign in on canalplus.com but not watch a channel?

The login can work even when the viewing rights check fails. Open the subscription area and confirm the contract appears under the same email; then sign out of the app and sign back in so the rights refresh. If every channel asks you to subscribe, compare the app with the browser before changing payment details.

Why is the myCANAL app stuck on the CanalPlus logo on my TV?

A stuck logo points to the TV app failing before it reaches the sign-in or player screen. Force close the app and restart the TV or box. If it still hangs, update the app and test myCANAL on a phone or browser, since that separates a device problem from a wider service problem.

Why do I get a black screen or spinning wheel during live TV on myCANAL?

A black screen with sound, or a spinner that never ends, usually means the stream started but playback stalled. Switch from Wi-Fi to mobile data if you can, or try another live channel. If you are outside France or using a VPN, rights checks can block playback, so test again without the VPN.

Official channels

Contact CanalPlus support

Tip: CanalPlus doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.

For your site

Put the CanalPlus status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/canalplus/"><img src="https://isitdownrightnow.app/badge/canalplus.svg" alt="CanalPlus status" height="20"></a>

Markdown, for README files

[![CanalPlus status](https://isitdownrightnow.app/badge/canalplus.svg)](https://isitdownrightnow.app/services/canalplus/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track CanalPlus

The status on this page comes from user-submitted problem reports for CanalPlus, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for CanalPlus, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. CanalPlus doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.