Htp outages and problems
User reports, last 24 hours
45 reports in total, counted in 15-minute windows
No problem reports came in for Htp in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 45 reports. Most recent reports were about broadband internet (50%) and fixed wireless internet (33%). There has been no spike in reports since 4 November. These are user reports from Germany, where most people report Htp problems.
- NormalClose to the usual level24 h · 45 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 45 user reports came in for Htp. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 4 reports, about 21 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Htp in November 2026
- Problem reports in November (since 4 November)
- 55
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Htp.
Share of 6 recent reports that said what was wrong.
Htp problem spikes, last 30 days
Since 4 November, Htp had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix Htp not working
Htp is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach htp.net over your own connection, right now. Nothing is sent to us or stored.
Check Htp on mobile data
On an iPhone set to German, use Einstellungen > WLAN and switch WLAN off, then open this Htp page over mobile data. The status at the top uses user problem reports sent to a public outage-reporting service in 15-minute windows over the last 24 hours; this site does not monitor the service.
Restart the home router
Pull the power plug from the router, wait 30 seconds, then plug it back in. If it is a FRITZ!Box, wait until Power/DSL stays on and WLAN is on before you retest htp.net.
Read the FRITZ!Box line page
For a FRITZ!Box on an htp DSL line, open http://fritz.box and go to Internet > DSL-Informationen. If it says the line is not synchronized, check the TAE socket and the DSL cable before changing Wi-Fi settings.
Test by cable and renew DNS
Connect a laptop to a LAN port on the router and turn off the laptop's Wi-Fi, so the test skips the wireless part. On Windows, open Terminal and run `ipconfig /flushdns`, then `ipconfig /renew`; if cable works while Wi-Fi fails, change the FRITZ!Box Wi-Fi channel under WLAN > Funkkanal.
While Htp is down: what to use instead
- Telekom mobile data Use it as a hotspot if the Htp fixed line is out and you only need email or banking.
- Vodafone mobile data A second SIM or a friend’s hotspot can cover your laptop when the home router still has no working internet.
- Public Wi-Fi A library, station, café, or hotel connection helps for downloads and account changes, but avoid sensitive work unless you trust the network.
- Work or school connection Use a trusted connection there if you need a stable line for calls, uploads, or admin tasks before the service comes back.
What happens when Htp goes down
Htp is a German telecom provider at htp.net, used by homes and businesses for internet and phone service in its local market. When it has trouble, home Wi-Fi, work calls, landline calls, and payment terminals can be interrupted.
Internet access is usually the first thing people notice: the router may stay powered on, but pages will not load, video calls drop, or devices show Wi-Fi with no connection. Phone service can fail separately, with no dial tone or calls that cut off after setup. Some incidents affect only part of the network, so one town or connection type may have trouble while nearby customers stay online. Htp problems can also be partial, where browsing works but calls, gaming, or a business VPN keeps timing out.
Htp IP address, servers and network
- IPv4 address
- 81.14.141.36
- IPv6
- 2a02:560:3:229::36
- Network
- AS13045 · htp GmbH, registered in Germany
- DNS hosted by
- its own name servers (htp-tel.de)
- HTTPS certificate
- Issued by DigiCert Inc, valid until 29 Jan 2027 (84 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 134 ms
Checked from our server in Frankfurt, Germany, less than an hour ago, for www.htp.net. Visitors elsewhere may see different addresses.
Checked from 12 places around the world
All 12 locations got an answer from htp.net. Fastest from Frankfurt (53 ms), slowest from Tokyo (1,555 ms). Every location connected to the same address, on htp GmbH (AS13045).
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 301 | 53 ms | 81.14.141.36 |
| ViennaAustria | Up · HTTP 301 | 172 ms | 81.14.141.36 |
| MilanItaly | Up · HTTP 301 | 119 ms | 81.14.141.36 |
| ParisFrance | Up · HTTP 301 | 175 ms | 81.14.141.36 |
| AmsterdamNetherlands | Up · HTTP 301 | 111 ms | 81.14.141.36 |
| MadridSpain | Up · HTTP 301 | 273 ms | 81.14.141.36 |
| WarsawPoland | Up · HTTP 301 | 108 ms | 81.14.141.36 |
| DallasUSA | Up · HTTP 301 | 584 ms | 81.14.141.36 |
| Los AngelesUSA | Up · HTTP 301 | 1,160 ms | 81.14.141.36 |
| São PauloBrazil | Up · HTTP 301 | 783 ms | 81.14.141.36 |
| SingaporeSingapore | Up · HTTP 301 | 735 ms | 81.14.141.36 |
| TokyoJapan | Up · HTTP 301 | 1,555 ms | 81.14.141.36 |
Checked with check-host.net from its servers in these cities less than an hour ago, for htp.net. Time is how long each server took to load the page.
Htp FAQ
Is Htp down right now?
My htp internet in Hannover has no connection. What should I check first?
Why does my htp router say it is connected, but pages still will not load?
Can I still use my htp home phone if the internet line is down?
I cannot sign in to my htp customer account. Is that an outage?
Contact Htp support
Tip: Htp doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Htp
The status on this page comes from user-submitted problem reports for Htp, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Htp, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Htp doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.