Availity outages and problems
In the past 24 hours, 12 user reports came in for Availity. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 6 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Availity in October 2026
- Problem reports in October (since 28 October)
- 12
Monthly report for October 2026
What people said was wrong in recent problem reports for Availity, as a share of those reports:
- 67% Content won't load
- 33% Website
Availity problem spikes, last 30 days
Since 28 October, Availity had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix Availity not working
Availity is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach availity.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Availity.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Availity is down: what to use instead
- Health plan provider portal Use the health plan's own provider portal for eligibility and prior authorization if the plan offers one; it gives you a payer-specific path when the main portal stalls.
- Provider services line Call the health plan's provider services line for claim status or eligibility when a web session times out and you need a person.
- Waystar Waystar is a backup only if your practice already has an account there; it can keep claims moving when the portal will not load.
- Practice management direct connection Your practice management system's direct payer connection can handle claims and remittance if it is already set up; it is a second path without a browser.
Availity IP address, servers and network
Checking availity.com from our server…
Service updates from @Availity
No posts about problems from @Availity in the last 14 days. The latest is from .
How we track Availity
The status on this page comes from user-submitted problem reports for Availity, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Availity, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Availity doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.