AXS outages and problems
In the past 24 hours, 11 user reports came in for AXS. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 24 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
AXS in October 2026
- Problem reports in October (since 27 October)
- 13
Monthly report for October 2026
People who report a problem with AXS to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Login
- App
- Search
- Checkout
- Ticketing
Where AXS problem reports come from
Recent reports came from 9 areas. The most came from around Boston, MA, Columbus, OH and Minneapolis, MN. Share of recent reports by area, named after its biggest town:
- 9% Boston, MA
- 9% Columbus, OH
- 9% Minneapolis, MN
- 9% Denver, CO
- 9% San Antonio, TX
- 9% Oakland, CA
From 11 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
AXS problem spikes, last 30 days
Since 27 October, AXS had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix AXS not working
AXS is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach axs.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not AXS.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While AXS is down: what to use instead
- AXS website Open the service in a mobile browser when the app will not load; account and ticket pages often still work there.
- Venue box office Go to the venue box office if checkout or login keeps failing.
- Ticketmaster Ticketmaster can help when the same event is listed there and you have not paid through AXS.
- SeatGeek SeatGeek is a fallback for comparing resale listings when the app is unavailable and you can wait for delivery.
AXS IP address, servers and network
Checking axs.com from our server…
Service updates from @axs
No posts about problems from @axs in the last 14 days. The latest is from .
Put the AXS status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/axs/"><img src="https://isitdownrightnow.app/badge/axs.svg" alt="AXS status" height="20"></a>[](https://isitdownrightnow.app/services/axs/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track AXS
The status on this page comes from user-submitted problem reports for AXS, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for AXS, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. AXS doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.