Is Shopify down right now? Live status and outage tracker

Shopify outages and problems

In the past 24 hours, 1,758 user reports came in for Shopify. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.

The most recent spike big enough to count as an outage was 4 hours ago. The busiest 15-minute window of the day had 1,101 reports, about 4 hours ago.

• Outage
  Ended 3 h ago

  Lasted 2 h 15 min
  1,101peak reports

Shopify in October 2026

Problem reports in October (since 27 October)

1,766

Monthly report for October 2026

What people said was wrong in recent problem reports for Shopify, as a share of those reports:

• 70% Website
• 18% Login
• 12% App

Where Shopify problem reports come from

Recent reports came from 123 areas. The most came from around New York City, NY, Miami, FL and Philadelphia, PA. Share of recent reports by area, named after its biggest town:

• 16% New York City, NY
• 4% Miami, FL
• 4% Philadelphia, PA
• 4% Atlanta, GA
• 4% Boston, MA
• 4% Washington, DC

From 1,676 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.

Shopify problem spikes, last 30 days

Since 27 October, Shopify had 1 outage spike.

• Outage
  Wed 28 Oct, 16:18–18:33

  Lasted 2 h 15 min
  1,305peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services

How to fix Shopify not working

When Shopify itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:

1. Reload and restart

   Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

2. Try another connection

   Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Shopify.

3. Update the app

   Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While Shopify is down: what to use instead

• BigCommerce Use it if the admin will not load and you need a second hosted storefront to take orders while the main shop recovers.
• WooCommerce It works on WordPress hosting you already have, so you can keep a checkout open when product pages or payments fail.
• Square Online Take card payments and basic online orders through a separate account if the checkout cannot process a sale.
• Etsy List stock on the marketplace if you need orders to keep arriving and can update inventory by hand until the app returns.

Problems at the same time as Shopify

Since 27 October, Shopify's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report Shopify problems

The busiest hour for reports about Shopify is 16:00 to 17:00 Central European time, and the busiest day is Wednesday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

Shopify IP address, servers and network

Service updates from @shopify

No posts about problems from @shopify in the last 14 days. The latest is from .