DNSNET outages and problems
User reports, last 24 hours
74 reports in total, counted in 15-minute windows
No problem reports came in for DNSNET in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 74 reports. The last spike in reports was 12 h ago and lasted 17 min. These are user reports from Germany, where most people report DNSNET problems.
- NormalClose to the usual level24 h · 74 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 74 user reports came in for DNSNET. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 8 reports, about 12 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
DNSNET in November 2026
- Problem reports in November (since 4 November)
- 75
Monthly report for November 2026
People who report a problem with DNSNET to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Landline internet
- Billing
- Wi-Fi
- Internet Zuhause über 5G/LTE
DNSNET problem spikes, last 30 days
Since 4 November, DNSNET had no outage spikes, but 1 period of elevated reports.
-
Elevated reports
Wed 4 Nov, 14:25–14:42Lasted 17 min11peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix DNSNET not working
DNSNET is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach dns-net.de over your own connection, right now. Nothing is sent to us or stored.
Refresh the DNSNET connection
On the affected phone or laptop, turn Wi-Fi off, wait 10 seconds, turn it on, and reconnect to your DNSNET network name. On Windows 11 use Settings > Network & internet > Wi-Fi; on iPhone use Settings > Wi-Fi.
Power cycle the fiber gear
Unplug power from the router and, if you have a separate fiber ONT, unplug that too. Wait 30 seconds. If there is a separate ONT, power it before the router and test again after 5 minutes.
Test past wireless
Connect one computer to the router with an Ethernet cable and switch off that computer's Wi-Fi. On Windows 11, right-click Start, choose Terminal, and run ping 1.1.1.1; on macOS, open Applications > Utilities > Terminal and run ping -c 4 1.1.1.1. If the ping works but websites still do not open by name, run nslookup dns-net.de.
Check the FRITZ!Box log
If your line uses a FRITZ!Box, open http://fritz.box and sign in. Check Internet > Online-Monitor for the connection state, then System > Ereignisse for entries about PPPoE or the physical line; do not change access data unless support tells you to.
While DNSNET is down: what to use instead
- Mobile hotspot Use your phone’s data connection for email, banking, or work tasks if your fixed connection is out.
- Telekom A Telekom SIM or a second fixed line can keep you online when DNSNET is unavailable at home.
- Vodafone Vodafone cable, DSL, or mobile data can work as a backup if you already have access to it.
- O2 An O2 mobile plan or hotspot can cover basic browsing and messaging until the service works again.
Problems at the same time as DNSNET
Since 4 November, DNSNET's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
DNSNET: Wed 4 Nov, 14:25 to 14:42
- Klarmobil, outage,06:18 to 23:33
- Postbank, outage,07:18 to 21:33
- Sainsbury’s, outage,07:33 to 5 Nov 00:03
- NS&I (National Savings), outage,09:18 to 14:33
- Banco do Brasil, outage,09:33 to 21:03
- GOV.BR, outage,10:18 to 5 Nov 02:18
- ITV, outage,10:18 to 17:48
- USPS, outage,10:48 to 5 Nov 02:03
60 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
What happens when DNSNET goes down
DNSNET is a German telecom provider with fixed internet and phone service over regional fiber and broadband networks, mainly used by households and businesses in parts of eastern Germany.
Fixed internet is the first thing most people notice: the router may stay synced but pages time out, downloads stall, video calls freeze, or Wi-Fi shows no usable internet. Phone service over the same connection can fail as well, so outgoing calls do not connect and incoming calls may ring nowhere. If TV is part of the package, live channels may buffer or the receiver may show no stream, while other household devices still see the local Wi-Fi. A fiber cut, power issue, routing fault, or equipment failure can hit one town or access network while another area keeps working.
DNSNET IP address, servers and network
Checking dns-net.de from our server…
DNSNET FAQ
Is DNSNET down right now?
My DNSNET Glasfaser connection has no internet. What can I try first?
Why is my DNSNET landline phone dead even though the router is on?
Can a DNSNET internet fault break the TV service too?
Why does the DNSNET availability check reject my address?
Service updates from @dnsnet
No posts about problems from @dnsnet in the last 14 days. The latest is from .
Contact DNSNET support
Tip: DNSNET doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track DNSNET
The status on this page comes from user-submitted problem reports for DNSNET, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for DNSNET, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. DNSNET doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.