Bejeweled outages and problems
User reports, last 24 hours
1 report in total, counted in 15-minute windows
No problem reports came in for Bejeweled in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 1 report. There has been no spike in reports since 4 November. These are user reports from the UK, where most people report Bejeweled problems.
- NormalClose to the usual level24 h · 1 report
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 1 user report came in for Bejeweled. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 1 report, about 19 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Bejeweled in November 2026
- Problem reports in November (since 4 November)
- 1
Monthly report for November 2026
People who report a problem with Bejeweled to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Login
- Purchases
- Server Connection
- Game Play
- Game Launch
- Lag / Latency
Bejeweled problem spikes, last 30 days
Since 4 November, Bejeweled had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix Bejeweled not working
Bejeweled is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Restart the gem board
If a cascade or advert leaves the board stuck, close the game completely and open it again. On iPhone or iPad, open the app switcher and swipe the game card up; on Android, go to Settings > Apps > See all apps > Bejeweled > Force stop, then tap the app icon.
Switch the game connection
A weak connection can leave a loading spinner on screen after the board opens. On iPhone, use Settings > Wi-Fi or Settings > Mobile Service > Mobile Data; on Android, use Settings > Network & internet > Internet, then try the game again.
Update the app build
Crashes at launch can come from an old app build after your phone has updated. On iPhone or iPad, open App Store > profile picture and scroll to Available Updates; on Android, open Google Play > profile icon > Manage apps & device > Updates available.
Reinstall the mobile game
Only do this after the quick checks, because deleting the app can remove local progress if the game has not synced. On iPhone or iPad, go to Settings > General > iPhone Storage > Bejeweled > Delete App, then reinstall it from the App Store; on Android, use Settings > Apps > See all apps > Bejeweled > Uninstall, then install it again from Google Play.
While Bejeweled is down: what to use instead
- Candy Crush Saga Use it if you want a familiar match game on mobile while Bejeweled will not load.
- Royal Match It suits short puzzle sessions, and it keeps you in the same swap and match style without using EA services.
- Gardenscapes Pick this when you want match puzzles with a light story between levels.
- Microsoft Jewel Try it if you just need a basic gem matching game in a browser or on a Windows device.
What happens when Bejeweled goes down
Bejeweled is EA’s match 3 puzzle game from PopCap, played by people in the UK on web and mobile versions tied to EA’s game services. When it has an outage, play can stop mid-session and progress may fail to sync.
Login and account sync tend to break before the board itself, so you may see the game open but refuse to load your saved progress or rewards. Timed modes can hang at the loading screen, while scores and leaderboards may update late or disappear until the service catches up. Store purchases and ad-backed rewards can also fail, which is frustrating if the game takes payment or shows an advert without crediting the item. Problems are often partial, since one platform or region can be affected while another still plays; the status above comes only from public outage reports counted in 15-minute windows over the last 24 hours.
Bejeweled IP address, servers and network
- IPv4 address
- 2.23.244.194
- IPv6 addresses
- 2a02:26f0:7100:885::1127
Show all 2
- 2a02:26f0:7100:8ad::1127
- Network
- AS16625 · Akamai Technologies, Inc., registered in the Netherlands
- Served through
- Akamai
- DNS hosted by
- Akamai
- HTTPS certificate
- Issued by DigiCert Inc, valid until 26 Dec 2026 (50 days)
- HTTP/3
- Supported
- Our check
- Answered in 67 ms
Checked from our server in Frankfurt, Germany, 1 h ago, for www.ea.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Bejeweled FAQ
Is Bejeweled down right now?
Why does Bejeweled Blitz get stuck on the loading screen?
Why are my coins or boosts missing in Bejeweled Blitz?
Why can I play Bejeweled Classic but Bejeweled Blitz will not connect?
Why did my Bejeweled coin purchase not appear on my phone?
Service updates from @bejeweledgame
No posts about problems from @bejeweledgame in the last 14 days. The latest is from .
Contact Bejeweled support
- Websiteea.com/en-gb/games/bejeweled
- X (Twitter)x.com/bejeweledgame
- Facebookfacebook.com/223766074374957
Tip: Bejeweled doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Bejeweled
The status on this page comes from user-submitted problem reports for Bejeweled, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Bejeweled, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Bejeweled doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.