Palo Alto Networks outages and problems
In the past 24 hours, 41 user reports came in for Palo Alto Networks. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 4 reports, about 30 minutes ago. That stays below our outage threshold, so it doesn't count as downtime.
Palo Alto Networks in October 2026
- Problem reports in October (since 27 October)
- 42
Monthly report for October 2026
What people said was wrong in recent problem reports for Palo Alto Networks, as a share of those reports:
- 100% Connecting to VPN
Where Palo Alto Networks problem reports come from
Recent reports came from 22 areas. The most came from around Washington, DC, Phoenix, AZ and New York City, NY. Share of recent reports by area, named after its biggest town:
- 11% Washington, DC
- 8% Phoenix, AZ
- 6% New York City, NY
- 6% Boston, MA
- 6% Denver, CO
- 6% Los Angeles, CA
From 36 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Palo Alto Networks problem spikes, last 30 days
Since 27 October, Palo Alto Networks had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Palo Alto Networks not working
Palo Alto Networks is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach paloaltonetworks.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Palo Alto Networks.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Palo Alto Networks is down: what to use instead
- Local firewall console Use the device's local web interface or CLI to check logs and change policy when the web console will not load.
- GlobalProtect gateway Set the client to a known gateway address or use a saved gateway profile when the main portal page is unavailable.
- Cortex XDR API Query alerts and endpoint details through the API when the web console is slow or returns errors.
- Support phone line Call Palo Alto Networks support for an outage that blocks production traffic instead of waiting on a web case form.
Palo Alto Networks IP address, servers and network
Checking paloaltonetworks.com from our server…
Service updates from @PaloAltoNtwks
No posts about problems from @PaloAltoNtwks in the last 14 days. The latest is from .
Put the Palo Alto Networks status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/paloaltonetworks/"><img src="https://isitdownrightnow.app/badge/paloaltonetworks.svg" alt="Palo Alto Networks status" height="20"></a>[](https://isitdownrightnow.app/services/paloaltonetworks/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Palo Alto Networks
The status on this page comes from user-submitted problem reports for Palo Alto Networks, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Palo Alto Networks, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Palo Alto Networks doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.