Paylocity outages and problems
In the past 24 hours, 13 user reports came in for Paylocity. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 24 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Paylocity in October 2026
- Problem reports in October (since 27 October)
- 15
Monthly report for October 2026
What people said was wrong in recent problem reports for Paylocity, as a share of those reports:
- 67% App
- 33% Website
Where Paylocity problem reports come from
Recent reports came from 11 areas. The most came from around Jacksonville, FL, Springfield, MA and Chicago, IL. Share of recent reports by area, named after its biggest town:
- 20% Jacksonville, FL
- 13% Springfield, MA
- 13% Chicago, IL
- 7% Rochester, NY
- 7% Detroit, MI
- 7% South Bend, IN
From 15 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Paylocity problem spikes, last 30 days
Since 27 October, Paylocity had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Paylocity not working
Paylocity is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach paylocity.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Paylocity.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Paylocity is down: what to use instead
- Web login Use the browser login when the mobile app will not load or keeps signing you out.
- Payroll or HR contact Call or message your payroll admin if you cannot reach a pay stub or timesheet through the app; they can pull the record from their side.
- Paper timesheet Write your hours on a paper sheet or ask a manager to enter them when the time clock screen fails and a payroll deadline is close.
- Bank app Check your account when you only need to confirm a direct deposit landed and the pay stub page will not open.
Paylocity IP address, servers and network
Checking paylocity.com from our server…
Service updates from @Paylocity
No posts about problems from @Paylocity in the last 14 days. The latest is from .
How we track Paylocity
The status on this page comes from user-submitted problem reports for Paylocity, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Paylocity, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Paylocity doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.