Wickes outages and problems
User reports, last 24 hours
3 reports in total, counted in 15-minute windows
No problem reports came in for Wickes in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 3 reports. Most recent reports were about app (100%). There has been no spike in reports since 8 November. These are user reports from the UK, where most people report Wickes problems.
- NormalClose to the usual level24 h · 3 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 3 user reports came in for Wickes. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 9 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Wickes in November 2026
- Problem reports in November (since 8 November)
- 45
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Wickes.
Share of 1 recent report that said what was wrong.
Where Wickes problem reports come from
The map shows where recent problem reports for Wickes came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
Wickes problem spikes, last 30 days
Since 8 November, Wickes had no outage spikes or periods of elevated reports.
- Wed 14 Oct: no data
- Thu 15 Oct: no data
- Fri 16 Oct: no data
- Sat 17 Oct: no data
- Sun 18 Oct: no data
- Mon 19 Oct: no data
- Tue 20 Oct: no data
- Wed 21 Oct: no data
- Thu 22 Oct: no data
- Fri 23 Oct: no data
- Sat 24 Oct: no data
- Sun 25 Oct: no data
- Mon 26 Oct: no data
- Tue 27 Oct: no data
- Wed 28 Oct: no data
- Thu 29 Oct: no data
- Fri 30 Oct: no data
- Sat 31 Oct: no data
- Sun 1 Nov: no data
- Mon 2 Nov: no data
- Tue 3 Nov: no data
- Wed 4 Nov: no data
- Thu 5 Nov: no data
- Fri 6 Nov: no data
- Sat 7 Nov: no data
- Sun 8 Nov: 1 report
- Mon 9 Nov: 34 reports
- Tue 10 Nov: 7 reports
- Wed 11 Nov: 3 reports
- Thu 12 Nov: 0 reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 8 November 2026. Monthly reports for all services
How to fix Wickes not working
Wickes is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach wickes.co.uk over your own connection, right now. Nothing is sent to us or stored.
Open Wickes in a private window
Open Chrome's three-dot menu and choose New Incognito Window, or use Safari's File > New Private Window. Load wickes.co.uk in that window and open a product page; if it works, clear the normal browser's cookies for wickes.co.uk before you sign in again.
Clear Wickes site data
In Chrome, open Settings > Privacy and security > Site settings > View permissions and data stored across sites and search wickes.co.uk. Delete its entry, then reload the site. In Safari, use Settings > Privacy > Manage Website Data and remove wickes.co.uk.
Test Wickes on mobile data
Turn off Wi-Fi on your phone and load wickes.co.uk over mobile data; then try the same product page or basket step. If it works, restart your router and retry Wi-Fi, because the home connection is the likely cause.
Reinstall the Wickes app
Delete the Wickes app from your phone and reinstall it from the App Store or Google Play. On Android, you can first try Settings > Apps > Wickes > Storage & cache > Clear cache; a reinstall clears a bad local sign-in state.
While Wickes is down: what to use instead
- B&Q Use it when you need paint, timber or basic hardware and want to check stock at a nearby store before you travel.
- Screwfix Good for trade tools and fixings when you know the part you need and can collect from a branch.
- Toolstation A practical stop for screws, fixings and small tools if you want a quick branch pickup instead of waiting for the site to return.
- Wickes store A local branch can still help with product questions and in-store buying when the website is unavailable.
What happens when Wickes goes down
Wickes is a UK home improvement retailer at wickes.co.uk that sells DIY supplies, building materials, kitchens, bathrooms and garden goods to homeowners and tradespeople. An outage interrupts product searches, stock checks, basket and checkout, and the order or account pages you need for delivery and click and collect.
Product and category pages may load slowly or fail, search can return no results, the stock checker often stops updating before the basket does, and saved basket contents can vanish after a refresh. Checkout is the usual choke point. You may get as far as payment only to be sent back to the basket with no order confirmation, while account and order history pages break alongside it because they share the same login and order systems. Problems are often partial, with checkout or trade account access failing while the rest of the site loads and reports clustering in one region; the status at the top counts user problem reports in 15-minute windows over the last 24 hours from a public outage-reporting service.
Wickes IP address, servers and network
Checking wickes.co.uk from our server…
Wickes FAQ
Is Wickes down right now?
Why does the Wickes website show my local store as out of stock when the shelf has the item?
Why can't I sign in to my Wickes account after resetting my password?
Why does the Wickes app fail at checkout when I pay by card?
Can I track a Wickes delivery or Click and Collect order from my account?
Service updates from @Wickes
No posts about problems from @Wickes in the last 14 days. The latest is from .
Contact Wickes support
Tip: Wickes doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the Wickes status on your site
Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.
<a href="https://isitdownrightnow.app/services/wickes/"><img src="https://isitdownrightnow.app/badge/wickes.svg" alt="Wickes status" height="20"></a>[](https://isitdownrightnow.app/services/wickes/)A live card with the chart
The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.
<iframe src="https://isitdownrightnow.app/embed/wickes/" title="Wickes status" width="100%" height="230" style="border:0;max-width:560px" loading="lazy"></iframe>
<p><a href="https://isitdownrightnow.app/services/wickes/">Wickes status</a> from IsItDownRightNow.app</p><a href="https://isitdownrightnow.app/services/wickes/"><img src="https://isitdownrightnow.app/share/wickes.png" alt="Wickes status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>[](https://isitdownrightnow.app/services/wickes/)Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.
How we track Wickes
The status on this page comes from user-submitted problem reports for Wickes, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Wickes, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Wickes doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.