FirstNet outages and problems
In the past 24 hours, 51 user reports came in for FirstNet. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 6 reports, about 23 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
FirstNet in October 2026
- Problem reports in October (since 27 October)
- 54
Monthly report for October 2026
What people said was wrong in recent problem reports for FirstNet, as a share of those reports:
- 38% Mobile Internet
- 25% Mobile Phone
- 25% No Signal
- 13% Website
Where FirstNet problem reports come from
Recent reports came from 25 areas. The most came from around St. Louis, MO, Los Angeles, CA and Indianapolis, IN. Share of recent reports by area, named after its biggest town:
- 8% St. Louis, MO
- 6% Los Angeles, CA
- 6% Indianapolis, IN
- 4% New York City, NY
- 4% Washington, DC
- 4% Nashville, TN
From 51 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
FirstNet problem spikes, last 30 days
Since 27 October, FirstNet had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix FirstNet not working
FirstNet is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach firstnet.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not FirstNet.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While FirstNet is down: what to use instead
- Another carrier's phone Use a personal or backup phone on a different carrier for voice and text when your FirstNet device cannot reach the network.
- Wi-Fi calling Wi-Fi calling helps if your phone has internet access but the cellular link is gone.
- Desk phone Pick up a wired desk phone at the station for calls that cannot wait.
- Two-way radio Switch to your agency's radio system for dispatch and unit-to-unit traffic while the data connection is out.
FirstNet IP address, servers and network
Checking firstnet.com from our server…
Service updates from @firstnet
No posts about problems from @firstnet in the last 14 days. The latest is from .
How we track FirstNet
The status on this page comes from user-submitted problem reports for FirstNet, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for FirstNet, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. FirstNet doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.