Google Pay outages and problems
In the past 24 hours, 6 user reports came in for Google Pay. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 12 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Google Pay in October 2026
- Problem reports in October (since 20 October)
- 17
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for Google Pay worldwide.
Share of 6 recent reports that said what was wrong, from every country listed below.
Google Pay reports around the world
In the last 24 hours, 24 problem reports about Google Pay came in from 11 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The UK numbers above | Normal | 2 | 6 |
| Germany | Normal | 2 | 2 |
| India | Normal | 0 | 6 |
| The US | Normal | 0 | 2 |
| Romania | Normal | 0 | 2 |
| Brazil | Normal | 0 | 1 |
| Czechia | Normal | 0 | 1 |
| Finland | Normal | 0 | 1 |
| Indonesia | Normal | 0 | 1 |
| Italy | Normal | 0 | 1 |
| Spain | Normal | 0 | 1 |
| Argentina | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 38 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Google Pay problem spikes, last 30 days
Since 20 October, Google Pay had no outage spikes or periods of elevated reports.
- Fri 2 Oct: no data
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: no data
- Sun 11 Oct: no data
- Mon 12 Oct: no data
- Tue 13 Oct: no data
- Wed 14 Oct: no data
- Thu 15 Oct: no data
- Fri 16 Oct: no data
- Sat 17 Oct: no data
- Sun 18 Oct: no data
- Mon 19 Oct: no data
- Tue 20 Oct: 2 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 1 report
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 0 reports
- Thu 29 Oct: 2 reports
- Fri 30 Oct: 6 reports
- Sat 31 Oct: 6 reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- India24
- The US22
- The UK14
- Germany6
- Romania4
- Brazil3
- The Netherlands3
- Poland3
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 20 October 2026. Monthly reports for all services
How to fix Google Pay not working
Google Pay is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach pay.google.com over your own connection, right now. Nothing is sent to us or stored.
Check your connection and VPN
Your connection is the first thing to rule out. Open another app or a web page to confirm the phone has a working connection; if a VPN is active, turn it off from Settings, then Network & internet, then VPN. Google Pay payments can fail when a blocked route or a bad session stops the payment sheet from loading.
Force stop the Google Pay app
Force stop the app from Settings, then Apps, then Google Pay, then Force stop. Wait a few seconds, then open it again. This clears a stuck payment sheet or a hung sign-in without touching your cards.
Update Google Pay and Play services
Your updates live in the Play Store. Tap your profile picture, then Manage apps & device, then Updates available. Update Google Pay and Google Play services together because a mismatch between them can break online checkout or card verification.
Clear Google Pay app data
Clearing the app's data is the last resort. Go to Settings, then Apps, then Google Pay, then Storage & cache, then Clear storage. This wipes the app's saved setup, so you will sign in and add your cards again; do it only after the simpler steps fail.
While Google Pay is down: what to use instead
- Your physical card Pay with the same debit or credit card you added to the app, because the shop terminal reads the chip or contactless signal on its own and a problem with the app doesn't affect it.
- Samsung Wallet If you have a Samsung Galaxy phone, add your card to Samsung Wallet and tap with that instead.
- PayPal For online orders, most large shops list it at checkout.
- Card details at checkout On websites, skip the Google Pay button and type your card details into the checkout form by hand.
Fix Google Pay on Windows, Mac, Android and iPhone
Google Pay on Windows
- Fix
- Clear your browser's cache and cookies, then restart your browser to resolve Google Pay loading issues. Ensure your browser is updated and disable any ad-blockers that might interfere with payment gateways.
- Check
- Visit the Google Pay web portal to see if the interface loads and your payment methods are visible. If you encounter server errors or a blank screen, Google Pay may be experiencing a web outage.
ping pay.google.comTest whether Google Pay's servers replynslookup pay.google.comCheck that Google Pay's DNS resolvestracert pay.google.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadGoogle Pay on Mac
- Fix
- Clear your browser data in Safari or Chrome, and verify that your Mac's system time is set accurately to prevent Google Pay security blocks. Trying a private browsing window can also help bypass extension conflicts.
- Check
- Try signing in to the Google Pay website to verify if your account dashboard loads. If the site times out or displays error codes, Google Pay services are likely down.
ping -c 4 pay.google.comTest whether Google Pay's servers replynslookup pay.google.comCheck that Google Pay's DNS resolvestraceroute pay.google.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadGoogle Pay on Android
- Fix
- Clear the Google Pay app cache in your Android settings and ensure the app is updated to the latest version via the Google Play Store. Verify that your device's NFC is turned on for contactless payments.
- Check
- Open the Google Pay app to check if your cards load or if you receive a connection error. If the app fails to authenticate while other apps work, Google Pay is likely down.
Google Pay on iPhone and iPad
- Fix
- Update the Google Pay app from the App Store and check that your iPhone has a stable internet connection. If the issue persists, reinstalling the Google Pay app can resolve corrupt data.
- Check
- Launch the Google Pay app on your iOS device to see if it displays your transaction history and cards. If you get persistent network timeout alerts, Google Pay services may be offline.
What happens when Google Pay goes down
Google Pay is a digital wallet for Android and the web that shoppers use to store cards and payment methods, then tap to pay in stores, check out online, send money to friends, and buy in apps. An outage interrupts store payments, online checkouts, transfers, and saved card access.
The first signs usually show up at checkout: a card declines even though it is valid, or the payment sheet spins until it times out. Tap-to-pay in a store often fails before online payments do. Sending money to another person can hang after you confirm, and your balance or recent activity may show old data. Problems are often partial and regional, so one bank's cards work while another's fail, or payments go through in one city and not the next; a broad outage hits several features at once.
Google Pay IP address, servers and network
- IPv4 address
- 142.251.127.84
- IPv6
- 2a00:1450:4001:c21::54
- Network
- AS15169 · Google LLC, registered in the United States
- Served through
- DNS hosted by
- its own name servers (sslip.io)
- HTTPS certificate
- Issued by Google Trust Services, valid until 30 Dec 2026 (59 days)
- HTTP/3
- Supported
- Our check
- Answered in 477 ms
Checked from our server in Frankfurt, Germany, 2 h ago, for accounts.google.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from accounts.google.com. Fastest from Amsterdam (28 ms), slowest from São Paulo (330 ms). Every location connected through Google LLC (AS15169), using 9 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 302 | 48 ms | 142.251.127.84data centre in Frankfurt |
| ViennaAustria | Up · HTTP 302 | 99 ms | 173.194.69.84 |
| MilanItaly | Up · HTTP 302 | 75 ms | 142.251.127.84data centre in Frankfurt |
| ParisFrance | Up · HTTP 302 | 228 ms | 209.85.233.84 |
| AmsterdamNetherlands | Up · HTTP 302 | 28 ms | 142.250.27.84 |
| MadridSpain | Up · HTTP 302 | 98 ms | 192.178.223.84data centre in London |
| WarsawPoland | Up · HTTP 302 | 111 ms | 142.251.127.84data centre in Frankfurt |
| Los AngelesUSA | Up · HTTP 302 | 108 ms | 142.250.141.84 |
| São PauloBrazil | Up · HTTP 302 | 330 ms | 64.233.186.84 |
| SingaporeSingapore | Up · HTTP 302 | 29 ms | 142.251.175.84 |
| TokyoJapan | Up · HTTP 302 | 59 ms | 192.178.226.84data centre in Tokyo |
Checked with check-host.net from its servers in these cities 2 h ago, for accounts.google.com. Time is how long each server took to load the page. Data-centre cities come from the names the network gives its servers.
Google Pay FAQ
Is Google Pay down right now?
Why does Google Pay show 'Payment not completed' when I tap to pay in a store?
Why can't I add my bank card to Google Pay?
Why does Google Pay stop working on my Wear OS watch?
Why does Google Pay say 'Google Pay isn't available in your country'?
How we track Google Pay
The status on this page comes from user-submitted problem reports for Google Pay, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Google Pay, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Google Pay's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.