Private Email outages and problems
User reports, last 24 hours
45 reports in total, counted in 15-minute windows
No problem reports came in for Private Email in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 45 reports. The last spike in reports was 9 h ago and lasted 30 min. These are user reports from the UK, where most people report Private Email problems.
- NormalClose to the usual level23 h 30 min · 12 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's average30 min · 33 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 45 user reports came in for Private Email. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.
The most recent spike big enough to count as an outage was 9 hours ago. The busiest 15-minute window of the day had 18 reports, about 9 hours ago.
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Outage
Ended 9 h agoLasted 30 min18peak reports
Private Email in November 2026
- Problem reports in November (since 11 November)
- 47
Monthly report for November 2026
People who report a problem with Private Email to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Login
- App
- Receiving messages
- Sending messages
Private Email problem spikes, last 30 days
Since 11 November, Private Email had 1 outage spike.
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Outage
Thu 12 Nov, 11:43–12:13Lasted 30 min25peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 11 November 2026. Monthly reports for all services
How to fix Private Email not working
Private Email is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach privateemail.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Private Email.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Problems at the same time as Private Email
Since 11 November, Private Email's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
Private Email: Thu 12 Nov, 11:43 to 12:13
- Archive of Our Own, outage,11 Nov 17:57 to 12:18
- login.gov.pl, outage,07:58 to 12:13
- Aruba.it, outage,08:28 to 13:13
- Fortnite, outage,09:28 to 13:28
- DITO Telecommunity, outage,09:43 to 13:13
- Caixa Econômica Federal, outage,10:13 to 20:43
- Sky Wifi, outage,10:23 to 12:28
- Capital One, outage,10:28 to 20:43
42 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
Private Email IP address, servers and network
Checking privateemail.com from our server…
Contact Private Email support
Tip: Private Email doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the Private Email status on your site
Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.
<a href="https://isitdownrightnow.app/services/private-email/"><img src="https://isitdownrightnow.app/badge/private-email.svg" alt="Private Email status" height="20"></a>[](https://isitdownrightnow.app/services/private-email/)A live card with the chart
The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.
<iframe src="https://isitdownrightnow.app/embed/private-email/" title="Private Email status" width="100%" height="230" style="border:0;max-width:560px" loading="lazy"></iframe>
<p><a href="https://isitdownrightnow.app/services/private-email/">Private Email status</a> from IsItDownRightNow.app</p><a href="https://isitdownrightnow.app/services/private-email/"><img src="https://isitdownrightnow.app/share/private-email.png" alt="Private Email status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>[](https://isitdownrightnow.app/services/private-email/)Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.
How we track Private Email
The status on this page comes from user-submitted problem reports for Private Email, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Private Email, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Private Email doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.